91 comments found.
Hi there,
Did you have any updated timeline on when a continuous audio player will be implemented on this theme? You have a great looking theme but it is certainly useless for any radio stations without the ability to navigate the website without stopping the audio.
I have been watching this theme for a few months to see when correct audio player functionality is implemented, as I will be very interested to purchase once that feature is released.
Alternatively, are you aware of any plugins that could be installed that would facilitate this functionality?
Hello,
Thanks for reaching out to us!
We really appreciate you taking the time to share your suggestion. But we have not tested plugins. For this reason, we cannot guarantee full theme compatibility with third-party software. But you may use any respective plugin for this purpose.
Regards.
Hey Christine, thanks for the reply.
So no plans to develop the AJAX audio player for continuous play?
How can I put my live radio stream on the slider? In the demo there’s only video but this is a radio theme who wants to put videos on the front page? I copy the the HTML code of my webplayer in revolution slider but it doesn’t work.
Hello,
Thank you for contacting us!
You may place the audio player code in the Popup layout with Elementor: https://prnt.sc/1xdncxw
In case you still have issues, please submit a support ticket at https://themerex.net/support/ Our team will be glad to help you.
Regards.
Thanks for the reply, but I wanted to embed my player on revolution slider. I can’t find a way to do that. Is there a way?
You need to add a new Layer to the slider and add the player code there. To check why this does not work on your website, please submit a support ticket and provide the player code at https://themerex.net/support/
Regards.
This is for radio ?! u need add player for non stop when visitors try change page and add for curent song on yours preview i can not see any kind player for radio stream , just for video…
Hello,
Thank you for your interest in our theme!
Audio player included in the theme allows adding a radio stream link and playing radio on the site: https://prnt.sc/s80kyq. However, creating a sticky player which does not stop when changing pages, requires additional customization of the theme source files or using a third-party plugin.
Regards
i see on dark preview u have player on top ... this is WP or Elementor theme ?
I have two websites using this theme. In the customization section, the tabs would not open. What should I do?
Hello,
Thank you for contacting us!
The issue is related to the latest WordPress engine update. To fix it, we recommend installing Classic widgets editor plugin – https://wordpress.org/plugins/classic-widgets/
Currently, we are working on a new theme version. It will be released in a short while.
Regards.
Thank you Christine.
hello i installed the theme to my wordpress but all of the theme photos are missing. what do i do?
Hello,
Thank you for choosing our theme!
Please ensure that the demo data has been imported correctly using the guide – http://rareradio.ancorathemes.com/doc/#installation_demo_content
If the issue persists, please provide your website login details in the support ticket at https://themerex.net/support/ – our support team will check it for you.
Thank you!
Thanks for a great theme
I just have some question
1. Where are the sliders to the theme
The demo looks very weird
Thanks
Hello,
Thank you for contacting us!
Could you please submit a support ticket at https://themerex.net/support/ and specify your request in order to replicate the issue? Any screenshots and links are much appreciated.
Regards.
I’ve installed this theme, and most things are looking great, but Appearance > Customize doesn’t seem to work at all. It’s throwing a ton of JS errors, TRX addon blocks aren’t recognized, and generally it stops you from utilizing the theme. Does anyone else have this issue?
Hello,
Thanks for reaching out to us!
The issue is related to the latest WordPress engine update. To fix it, we recommend installing Classic widgets editor plugin – https://wordpress.org/plugins/classic-widgets/
Regards.
Hello!
I would like to know if it’s possible that the live music player does not pause the music when changing pages, it’s very annoying. Is it possible to do something about it? Thank you.
Hello,
Thank you for getting in touch with us!
To have this feature implemented additional plugin is required. Please note that we cannot guarantee the full theme compatibility with third-party plugins as we have not tested them together.
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hey great theme…. so i downloaded the demo content and its just the pages were made.. there are no posts and pictures etc… i wanna mimmick the radio two demo and then customize it… how can I do this? and i also dont see where you add your stream to the player.. i dont even see anything for a player in the admin…. help lol
well i found the full import part.. not sure how to get my server stream tho on the player
also i dont know where i can change the logo that appears on the slider on RADIO TWO theme… and when the page loads up it shows RARE RADIO logo… i selected everywhere i saw to add a logo and its not changing
Hello,
Thank you for getting in touch with us!
Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/.
Thank you!
where do i get my purchase code… the screenshot shows a different screen…. mine is activated but doesnt offer any code anywhere
Please follow the link on how to find theme purchase code – https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Regards.
Hello, how can I remove the DONATE button at the header. I have uninstalled the crypto, give and e commerce plugins. but the button still shows. Also when I try to contact you on your support page it says my license is invalid, kindly assist.
Hello,
Thank you for choosing our theme!
You can remove Donate button in the header layout under Layouts > Header full using Elementor page builder – https://prnt.sc/12heu5q
In case you have any further questions, please submit a Pre-sales ticket at https://themerex.net/support and provide your purchase code in the message body. This does not require purchase code verification. Our Tech support team will be glad to assist you with any questions.
Regards.
Hello! I like your theme and I’m even ready to buy, but I’m looking at the update that you have released – it’s a minor one.
When will the correct player be released?
When the listener clicks stop, the stream should be stopped, not paused. Because it’s RADIO!
Imagine if the user turns off the radio with a button, goes about 15 minutes about his business, comes back, starts a stream hoping to hear his favorite news, but there will be music playing from the moment the stream was stopped!
Make the current song display on the site
hi, is the envato elements version up to date?
Hi we have tried different ways to embed the streaming code to your website without any success here are the links provided by our host, is it possible to test on your side to see whether they work or not.
http://broadcast.urbanza.co.za/radio/8050/lokuhle.fm<iframe src=”http://broadcast.urbanza.co.za/public/lokuhle.fm/embed” frameborder=”0” allowtransparency=”true” style=”width: 100%; min-height: 150px; border: 0;”></iframe>
Hello,
Thank you for choosing our theme!
Please provide your website details in the support ticket at https://themerex.net/support/ Our tech support team will check this issue.
Regards.
Front Page content doesn’t show normally. When I open Customize section on Wordpress it shows. How?? https://morrierecords.com/
To investigate your issue additional information is required. Could you please submit a ticket with the name of the theme to category “Pre-sales Question” at https://themerex.net/support/ Our Tech Support team will check it.
Regards.
Hi there,
I downloaded this theme on Envato Elements, I’ve a lot problems with theme and I’ve been solving the problems for 2 weeks!! I’m about to going cray cray. When I touch a plugin everything has gone on my homepage. I’m trying to get a ticket on your support page, there is no purchase code anywhere. Please help! I have a shop on this site and everything is knockdown!
Hello,
Thank you for contacting us!
According to the Envato Elements policy, items downloaded on Elements are not supported. However, we highly value our customers’ requests and understand your need for assistance. To get more details on how to get support, please submit a ticket with the name of the theme to category “Pre-sales Question” at https://themerex.net/support/
Regards.
Hi, I have a question, if I have the streaming service and I want to incorporate it into the website, can I do it? I mean in the header of the site.
Hello,
Thank you for your interest in our theme!
Absolutely! The theme Audio Player allows playing your audio stream in the header. Please review http://rareradio.ancorathemes.com/radio-two/
Regards.
What I see in the link that it leaves me is a music player, which you can load, what I ask you is that if you have this place I can directly add the striming.
Hello,
The stream url is added with Elementor builder in Audio widget settings. Please check the screenshot: https://prnt.sc/x4399c This widget can be used on any page you need.
Regards
Your theme is overall nice, and everything works, but I have a problem with the MP TIMETABLE SCHEDULE – the responsive tablet view is not working correctly, and there is nothing i can find on the plugin and on your documentation website regarding this! ... we took very long to finish the website, and the last thing is the schedule because its not finished yet, so my support is over – maybe some idea ? new installation ? Destop view – works, but sometimes the text boxes are cutting off when the text is too long Mobile view – works because list view Tablet view – does not work, text boxes are cutting off (portrait and landscape view) best
Hello,
Thank you for getting in touch with us!
You may use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our tech support team will check if the issue can be solved without support renewal.
Regards.
When will the update? Need a continuous stream when moving from page to page.
I did not see anything or any info related to how the radio player works, I suppose this works with icecast/shoutcast links etc etc?
Hello,
Thank you for contacting us!
The radio player is facilitated with ThemeREX Audio Player managed with Elementor builder. It allows you to use Embed code for radio channel/podcasts from other sources. If your radio stream has embed code, it can be added in Audio widget to display on your website. You may also paste direct URL to your stream in Audio settings: https://prnt.sc/s80kyq
Regards.
Hello I want to buy this template to replace onAir, I hope it is better and 100 percent elementor compatible
thank u for your reply
