228 comments found.
Is it possible to edit the sidebar – add, change elements, without editing the theme files?
Hi,
Of course. You can edit sidebars drag and drop widgets.
Kind regards.
Please update WPBakery. It’s giving errors now.
Hi,
We will update.
Kind regards.
Hi, I want to buy this theme and I wanted to know if this theme can be done from right to left or not?
Hi,
We will add RTL support with next updates.
Kind regards.
Is it clear when the new update will come?
The time isn’t certain.
Kind regards.
Hello, whenever I try to edit a page with wp bakery it does not work it is just a white screen, and I do not know how to solve it.
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comKind regards.
I submitted a ticket 3 days ago never responded
Your ticket is responded. Please check your ticket.
Kind regards.
hello, is there a demo that wooccomerc is installed on the theme?
I wonder if I use this theme on my subdomain? I will have more than one subdomain. I want to use them around here separately.
Hi,
Yes, you can use it on your subdomains.
Kind regards.
Greet… How i changes in slider… kindly let me know..
Hi,
Yes, you can do it.
Kind regards.
I added a Ticket 6 days ago, no answer and the ticket is just moved to closed without any solution. WP Bakery still not updated and no updates to this Theme provided… I payed for the support here!
Hi,
I will contact with our support team for your ticket. The team will be help you.
Kind regards.
No demo provided (pages), etc. I need my money back.
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comKind regards.
Hello, been trying to make the import demo work on your theme but to no avail – getting error 503 constantly.
Would love an answer, waiting with the ticket for 3 days now
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comKind regards.
Hi guys!. Any chance of a version with elementor?
Hi,
We will update this theme coming soon and new version will be build with Elementor.
Kind regards.
Guys i cant find game slider and neither i m able to work with wp bakery. Please help.
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comKind regards.
Ticket #14916
Hello guys, Please someone reply to my ticket???
I will contact to the team. The team will be help you via the support center.
Kind regards.
Hi. I’ve been waiting for over 3 days for replies to my support tickets. Quite disappointing really – would’ve expected support to be more active. With a good number of bugs in the theme as well – which were not apparent until after purchase and installation, I’d like to have these resolved.
Hi,
I will contact with our team. The team will be help you.
Kind regards.
Hi, have a problems with php 7.4, only work fine with 7.0 this is possible? You are working on an update?
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comYou can renew your support from this link: https://themeforest.net/downloads
Kind regards.
I have a problem with the import of demo content. I’m waiting for an answer.
Hi,
Our support team will be help you.
Kind regards.
Hi, I would like to buy the theme. It will be updated soon? I see that the last update is on may.
Hi,
Yes, we will release version 2. This release will be big update.
Kind regards.
Hi Gloria, when will be released the version 2? I have to plan what to do based on that timing. Thanks
We are changing the whole theme core and redesign work continues.
Kind regards.
Do you have a timing?
The release date isn’t certain.
Kind regards.
Support tickets are taking 5 days to field a each response. not cool
Hi,
I checked, your open tickets has responded. If you live any problem about a ticket, please write ticket ID. I will check it.
Kind regards.
Pre sale question: Have you added dark version yet?. Great theme just can’t stand the white.
Hi,
Dark version will be come with big update in future.
Kind regards.
Hello. FYI, the “Game details” options under establishment of “Games” is gone.
Sorry, never mind – i found the reason 
Hello,
This sound good! If you live any problem, please create a ticket. Our support team will be help you.
You can renew your support from here: https://themeforest.net/downloads
Kind regards.
Hi, I’m waiting for the RTL support, When it is comming?
Hi,
We will renew the design of the theme. This will be come with big update. Right now, the design is currently preparing. The RTL will be add to that update.
Kind regards.
