What kind of support is it if I wait more than 48 hours to receive an answer. I also did the assistance extension ….. If assistance is to be given, it must be given swiftly. I keep waiting, thanks ….

Dear theme owners,

I have a some pre-sale question about purchase process.

Do you have integration system between the payment process and registration on the SaaS application?

Thanks in advance!

Best Regards, Marko

Hi, i have error in console: wp-json/elementor/v1/globals I cannot preview the pages with Elementor. Do you know how to fix this?

Thanks!

Does it Alternative to Product Comparison Template to create comparison page between own site and competitors site?

hi,when i enter to the shop page of my website, it shows below warning message

(Warning: Illegal string offset ‘shop_show_background_overlay_switch’ in /home/customer/www/shophubby.com.hk/public_html/wp-content/themes/sassico/template-)

Kindly provide a solution to solve this problem,thanks

How to update ElementsKit Pro version from the new theme files?

Hi, would you be so kind to reply to my comment from 26 days ago about the refund – https://prnt.sc/vub5bl? Thanks

Hello, the single product page isn’t working on your demo. I would like to see it and the checkout page before making a purchase.

Hi, I just buyed the theme and I can´t install it because it says: “No se ha podido descomprimir el paquete. El tema no tiene la hoja de estilos style.css.”. Wich means We were not able tu uncompress package. Theme has not CSS Style Sheet.

Hi SpeedStudio

my Support expire we recently update to latest version after update we got some new issue

Fatal error: Cannot declare class ElementsKit_Custom_Css, because the name is already in use in /home4/deegercz/public_html/wp-content/plugins/sassico-essential/modules/custom-css/init.php on line 16

please let us know how to fix our email id – rahul.kumar20840@gmail.com

Hi! We bought this theme but because of covid we didn´t finishing uploading (it´s in tufabricadetiempo.com/inicio but not in the main index). The thing is, now that we lose support, the nav horizontal menu dissapear in the backend and we don´t want to publish with that key component lost. So: 1) It´s something that you changed? 2) Something, any feature, that was included in the theme now is a paid feature? I also askk through Twitter as I lost supporrt without using it. Sorry. Regards!

Hi Is there a video explaining how to install the purchase code and demos?

The contact form does not shows properly on responsive view.

Hi, I would like to get a refund for the Sassico theme. Can you share a link for refund?

Hi! Do you have figma template?

I’m interested in the ‘sass-5-single’ which includes illustrations, however, the colors need to be changed. Are the illustrator templates for the graphics included in the purchase?

Can the Regular license be used on multiple websites?

hello

I like your nice theme. But I need check theme document and also video if you have. cause i am a bit scared about to buy, cause I checked your theme reviews that two people have some problems about header footer changing with elementor, is there a bug about it?

but I am a bit relax cause I see your messages, when somebody doesnt like your theme, you send refund back. so I appricated you.

I bought more than 10 themes and plugin in this website, and your price is good. but I have some concern cause your theme is new for me. and if I have bugs and not solving, can I get refund easily. if yes, I want to buy and install immediately.

Hi when i try to contact your support it says

Rate limit exceeded. See https://build.envato.com/api/#rate-limit for documentation.