Hi!

1. There is no demo version. 2. Yes, you can get a refund in that case. 3. Not really, you can take a look at our documentation: http://documentation.bold-themes.com/medicare

Then please provide a screenshot instead.

Sure!

Shop – setted like Shop page: 1 – https://postimg.cc/dhDqdHNq 2 – https://postimg.cc/8JvcvK5F (Here all right but in 3 columns. I need 2 columns)

Products two columns – setted like Shop page: 3 – https://postimg.cc/dhJCYY05 4 – https://postimg.cc/Z03vvRBf 5 – https://postimg.cc/9zJ077XY (Here the products desapears and the title and exerpt setted don’t change)

If you do not wish to submit a ticket, please share your purchase code here.

Hi,

1. RTL scripts are supported, you can see demo here: https://medicare.bold-themes.com/clinic-rtl/

2. It should be possible to create a questionnaire which will send an email, we support CF7 plugin: https://wordpress.org/plugins/contact-form-7/

Hi,

Thanks for the purchase.

It seems that you are running a php 8 on your local server and that WooSidebars causes issues on php 8. We will contact the plugin authors and see if there is a workaround.

Until then there are three options:

1. To revert to php 7.x 2. To use another plugin instead of WooSidebars to control the sidebar placement throughout the site 3. If this is a showstopper, to opt for a refund. If you decide to go with this option, please submit a request here: https://themeforest.net/refund_requests/new and we will approve it.

Kind regards,

BoldThemes team

Hi,

You can add the following custom css to Appearance > Customize > General Settings

span.wpcf7-list-item-label {
    display: inline-block !important;
    margin-left: 10px !important;
}

It should do the trick.

Kind regards,

BoldThemes team

absolute legends! thank you so much. Worked perfectly

Great, thanks for letting us know

Thanks, but this css style changed the thumbnails in the gallery inside the pages as well: https://kocruse.com/en/oncology/ We need them bigger.

Hi,

What you need to do then is to add a custom class to the grid gallery in the footer (custom tab when you edit masonry image grid, field Extra class name(s)) – for example mygrid and change the custom css to:

.bt_bb_wrapper .bt_bb_masonry_image_grid.mygrid img {
    height: 81px;
}

Kind regards,

BoldThemes team

Thanks, that works perfect.

Hi,

The themes panel show the versions declared on top of style.css file within the theme folder – you should check the style.css file and see what version is declared there while the WordPress is showing version 1.6.7

If the two version differ then it is not normal.

Kind regards,

BoldThemes team

I checked, and the style.css file accessed via FTP says Version 1.7.8 but under Appearance/Themes/Medicare in WP-Admin it still shows Version: 1.6.7.

Looking at the style.css file under Appearance/Theme Editor, it is blank.

Never mind, it’s fixed

Money return

Hi,

We are sorry that the theme does not work for you.

Please submit a refund request here: https://themeforest.net/refund_requests/new and we will approve it

Kind regards

BoldThemes team

Hi,

Thanks for contacting us.

The Ticksy relies on ThemeForest’s API to check on the support validity. We guess that ThemeForest has some delay in propagating the purchase data to its API.

Anyhow, it will be sorted out automatically once the ThemeForest propagates the information to its API. It shouldn’t take long.

Feel free to leave the ticket regardless and our support team will take a look at it.

Kind regards,

BoldThemes team

I could get into ticksy… I sent the ticket from there. Thanks

Both are the latest versions. Unfortunately I can’t even access WP-Admin because it gives the above errors. I believe it is an issues with deprecated code used in the functions.php file.

Hi,

The thing is – original Medicare’s functions.php does not have create_function() on line 127.

This means that your functions.php has been modified for some reason.

We suggest that you compare the original theme code with your current code and revert back to the original theme code.

Kind regards,

BoldThemes team

Thanks for the quick response. I’ll check it out and get back to you.

Hi,

Thanks for contacting us.

Yes, you can do that with one line of custom css.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

We are not sure what credentials are you looking for. The account page on Medicare is a classic WooCommerce account page.

Kind regards,

BoldThemes team

I want look to this page. but it needs login and pass. http://medicare.bold-themes.com/clinic/shop/my-account/

I know it’s classic Woocomerce account page but design is different in every theme. generally theme authors adds demo credentials. I didn’t find that’s why asking credentials or picture of that page

Hi,

We do not have a demo login account but you can see the screenshots of the WooCommerce user dashboard here:

http://bold-themes.com/local/dashboard.jpg http://bold-themes.com/local/account_details.jpg

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

No, the theme does not support WPBakery.

Kind regards,

BoldThemes team

ty, can you help me where exactly have to insert the code, i’ve tryed to append but it crashed the site. this is actually my function file in chid theme: <?php

/* Theme Name: Medicare Child Description: Medicare Child Theme */

function my_theme_enqueue_styles() {

$parent_style = 'boldthemes_style_css';

wp_enqueue_style( $parent_style, get_template_directory_uri() . '/style.crush.css' );
wp_enqueue_style( 'child-style',
    get_stylesheet_directory_uri() . '/style.css',
    array( $parent_style ),
    wp_get_theme()->get('Version')
);

}

?>

Hi,

In fact your initial child theme’s functions.php should be like this:

<?php

/*
Theme Name:   Medicare Child
Description:  Medicare Child Theme
*/

function my_theme_enqueue_styles() {

    $parent_style = 'medicare-style';

    wp_enqueue_style( $parent_style, get_template_directory_uri() . '/style.css' );
    wp_enqueue_style( 'child-style',
        get_stylesheet_directory_uri() . '/style.css',
        array( $parent_style ),
        wp_get_theme()->get('Version')
    );
}
add_action( 'wp_enqueue_scripts', 'my_theme_enqueue_styles' );

?>

After the change it should be like this:

<?php

/*
Theme Name:   Medicare Child
Description:  Medicare Child Theme
*/

function my_theme_enqueue_styles() {

    $parent_style = 'medicare-style';

    wp_enqueue_style( $parent_style, get_template_directory_uri() . '/style.css' );
    wp_enqueue_style( 'child-style',
        get_stylesheet_directory_uri() . '/style.css',
        array( $parent_style ),
        wp_get_theme()->get('Version')
    );
}
add_action( 'wp_enqueue_scripts', 'my_theme_enqueue_styles' );

function boldthemes_header_meta() {
        $desc = boldthemes_rwmb_meta( BoldThemesPFX . '_description' );

        if ( $desc != '' ) {
            echo '<meta name="description" content="' . esc_attr( $desc ) . '">';
        }

        if ( is_single() ) {
            echo '<meta property="twitter:card" content="summary">';

            echo '<meta property="og:title" content="' . get_the_title() . '" />';
            echo '<meta property="og:type" content="article" />';
            echo '<meta property="og:url" content="' . get_permalink() . '" />';

            $img = null;

            $boldthemes_featured_slider = boldthemes_get_option( 'blog_ghost_slider' ) && has_post_thumbnail();
            if ( $boldthemes_featured_slider ) {
                $post_thumbnail_id = get_post_thumbnail_id( get_the_ID() );
                $img = wp_get_attachment_image_src( $post_thumbnail_id, 'full' );
                $img = $img[0];
            } else {
                $images = boldthemes_rwmb_meta( BoldThemesPFX . '_images', 'type=image' );
                if ( is_array( $images ) ) {
                    foreach ( $images as $img ) {
                        $img = $img['full_url'];
                        break;
                    }
                }
            }
            if ( $img ) {
                echo '<meta property="og:image" content="' . esc_attr( $img ) . '" />';
            }

            if ( $desc != '' ) {
                echo '<meta property="og:description" content="' . esc_attr( $desc ) . '" />';
            }
        }
        ?>
        <meta charset="<?php bloginfo( 'charset' ); ?>">
        <?php echo '<meta name="viewport" content="width=device-width, initial-scale=1, user-scalable=yes">
        <meta name="mobile-web-app-capable" content="yes">
        <meta name="apple-mobile-web-app-capable" content="yes">';

    }

?>

Kind regards,

BoldThemes team

ty it works

Hi,

Thanks for contacting us.

No, there is no lab test report functionality available out of the box. You would need to use third party plugin of your choice for that.

Kind regards,

BoldThemes team

Which Plugin is that can you please tell me and is user panel also there for pateint who register in the website?

Hi,

Unfortunately we do not have the specific suggestion for such plugin.

Kind regards,

BoldThemes team

Hi,

Sure, if you do not intend to use the theme, please submit a refund request here: https://themeforest.net/refund_requests/new and we will approve it.

Kind regards,

BoldThemes team

Hi,

Yes the theme is compatible with WordPress 5.6

Kind regards,

BoldThemes team

Hi,

Thanks for the purchase.

Have you started from the RTL demo import?

Can you please submit a ticket at our support site – http://boldthemes.ticksy.com/ with the site url and wp-admin admin credentials and our support team will be glad to take a closer look at the issue.

Kind regards,

BoldThemes team

Hi,

Sorry the theme did not work for you. We have approved your refund request.

Kind regards,

BoldThemes team

I know, where to change the page logo. I want to change the cross-icon, that appears on smartphone screens, when the menu widget folds to a drop-down-menu. Look here: https://bit.ly/39P5fOK

Hi,

You can change the icon by adding custom CSS to Appearance > General > Custom CSS field.

For example, you can use:

.infoToggler:before { 
font-family: FontAwesome !important; 
content: '\f095' !important; 
}

The content part defines the symbol to be displayed.

You can see the icon codes here:

https://fontawesome.com/cheatsheet?from=io

Should you need any additional help in the process, please submit the ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.

Kind regards,

BoldThemes team

Perfekt! Thanks a lot!