122 comments found.
hi , I hope this message finds you well. I am interested in using your seese theme for a project and would like to know if it supports Arabic RTL (Right-to-Left) language. Could you kindly provide information regarding RTL compatibility and any specific steps required for enabling RTL support?
I’m glad to hear that you’re interested in using our Seese WordPress Theme for your project. Unfortunately, at the moment, we do not have RTL support for this theme.
How do I change the store notice, as it is in the footer, no sticky, etc. I need to use the store demo notice but it is not working okay.
Hi,
Store Notice settings can be found in WooCommerce by default.
You can customize the Store Notice at:https://woocommerce.com/document/woocommerce-customizer/
Regards,
VictorThemes
How do I change my shop title. The breadcrumb title displays productshop I want to chnage it
Can you please confirm your purchase details to get support.
- Shop title and Breadcrumb are from the WooCommerce / WordPress default settings.
Hello, suddenly the language switcher stopped working.
Hi,
Which translation plugin you’re using? Please open a support ticket at:https://victorthemes.com/my-account/support/
We’ll check and let you know the solution for it.
Thank you.
Hello,
First of all i have to say that we love your wordpress themes and your support. That’s why we use a lot of themes from victorthemes (havnor, Elsey, saaspot, seese) some we download (first) from elements before purchasing. In this case i have a question about the seese theme (obviously). We are using the theme for a customer and downloaded it from elements. (if the customer is satisfied we will purchase the theme).
This customer has a few products that only needs one shipping method, but shipping methods are only displayed when there are 2 shipping methods, if we use one shipping method, nothing is displayed. Can you help me with this or point me to the right direction? (We are using php code to hide shipping method for these products (‘woocommerce_package_rates’)).
Thanks, Elias
Hi,
Thanks for using our themes! 
First of all WooCommerce by default handle conditional shipping method through the shipping class which can be set up under WooCommerce >> Settings >> Shipping >> Shipping class. So you should remove the function `woocommerce_package_rates` or any amedments that you did to show/hide shipping methods. Now follow these steps:
- Step 1: Adding a Shipping Class from WooCommerce > Settings > Shipping > Shipping class
- Step 2: Enable the shipping class to products – means the product might show single/particular shipping method you need to setup from admin product edit page.
- https://woocommerce.com/document/product-shipping-classes/
- https://woocommerce.com/document/flat-rate-shipping/
For more details with screenshot:
https://wpmarks.com/how-to-set-up-woocommerce-shipping-classes/
Also for better explanation, check this video:
https://www.youtube.com/watch?v=Q9xfiqCVeXU
Regards,
VictorThemes
Hello,
Thanks for your response and explanation,
unfortunately that’s not what we looking for. the problem was that we couldn’t display one shipping method on the check out page with you theme. It has to be 2 shipping method. (2 different shipping methode has to be enabled) otherwise no shipping method will be showed. If we change theme (in our case storefront to test) and we enable 1 shipping methode it get displayed on the front end check out form. So we know now that it is theme related.
We found the solution by removing the cart-shipping.php in the theme folder /wp-content/themes/seese/woocommerce/cart/cart-shipping.php and add a new cart-shipping.php with the code of woocommerce’s cart-shipping.php. (this has all been done in the child theme of course.)
We will purchase this theme for the customer, but it would be nice that this get fixed with an update.
And again thank you for your support.
Regards, Elias
Hi Elias,
The Seese theme is updated now. Check and update the theme to get fixes on Shipping methods.
Regards,
VictorThemes
Hello, Great theme, I just saw that is missing the FAG page, can you give me a link to see it in action? thanks for your time.
Hey,
Unfortunately, the FAQ page is not available on the Seese demo pages. But, you can easily create it using the WPBakery Page Builder elements.
Thank You!
Hello! Impossible to turn off the login/My Account icon. It’s off, but always display on header 
https://elizeboutique.fr/
Hi,
Ok, can you check the homepage edit option? There you can find: Page Custom Options > Header [OR] Enable & Disable options.
I see only the homepage showing the login user icon. So, it should be in the homepage edit settings.
Thank you.
It works _ Thank you !
You’re Welcome!
Will updates for this theme still continue?
Yes, Check now?
Today it’s get updated.
What size should my logo be to be the same with the demo site?
Hello,
You can use the following logo size: 220×25
Thank You.
Hello! Is there any way to have on a page product the thumbnails photos of products horizontal align for mobile? Right now if you have few more photos the product page is not user friendly at all when you’re using a mobile device
Hi,
Thanks for purchasing our theme!
I see you’ve already opened a support ticket. We replied there. Check your mail now.
Regards,
VictorThemes
Hi, after some Woocommerce updates on mobile the thumbnails photo from product page are not thumbnails anymore for all the new products created (https://bruiajarts.ro/produs/decoratiuni-craciun/). Also we have some issues with photos from carrousels, we need now to use square images, if not the height of the thumnails is higher then the thumbnails of the old products. How can we fix this issue?
Can you please contact us through the same ticket? So, that we’ll follow up with our development team.
Regards,
VictorThemes
Hello! I have installed this theme on WP and i worked 3 weeks on it without problems. Suddenly my web site is blank if you try to visit not from administrator mode. Can you please tell me what to do? i am looking since 2 days for a solution and nothing, and WP support tell me it is from theme.
www.aristocrat.boutique
Thank you in advance for your quick response.
I see you’ve also opened a support ticket. We replied there.
Thank You!
Hello, I like the theme, but I guess login doesn’t work in demo. Is there a problem?
Hi,
Thanks for your interest in our theme!
You can see the login page here:https://victorthemes.com/themes/seese/my-account/
If you’ve a account, you can able to login in? This is just a demo website, and we don’t have demo login credentials.
Thanks.
Yes I guessed it but what I am talking about is that the login icon does not open when clicked.
But I could see the login page from the link you sent,
Thanks.
Hi,
Seems, working just fine. We’ve checked in our multiple systems all icons from header loading just fine.
Regards,
VictorThemes
Hello there,
ok, last question I liked your theme very much. I was unsure between the two themes. Your theme looks very nice, this other theme offers social media login option.
I wonder.. Can I add user login options such as facebook, twitter or google connect to this theme?
Best regards.
Hi,
Social Media login options are freely available in plugins.
So, you can use it easily. Search and find the best suitable plugin for you, and use that in this Seese theme.
Thanks.
Thanks, well the theme will look right, right? Thank you so much.
Yes.
Is this theme compatible with Vietnamese language?
Hi,
The Seese Theme is a translation ready theme, which means – All English texts within the Seese theme files can able to translate into any language.
Install any translation plugins, like : https://wordpress.org/plugins/polylang/
And start translating into your language.
Thanks.
Hello,
I am using the latest version on seese theme for (I love it))
But I have some questions. 1. Plugin “woocommerce-quantity-increment” no more supported by wordpress (https://wordpress.org/plugins/woocommerce-quantity-increment/ ) Can I delete it or just keep it?
2. On home page from demo, I am using product category with masonry style and have some spacing issue https://imgur.com/a/CNbbXxX (resolution 1920×1080) same it is some gaps on your demo site too, but when I use product element with masonry style it is ok and spacing is better. How I can fix it.
Thank you
Hi,
1. You can delete it.
2. Can you please confirm your purchase details and open a ticket at: https://victorthemes.com/my-account/support/
We’ll check and let you know the solution for it.
Thanks,
VictorThemes
I have elements.envato subscription, how I can confirm purchase?
Hi,
Unfortunately, Envato Elements downloads are not supported by authors. This is an envato support policy.
Thanks.
so what I have to do?
Hi,
Please confirm your purchase details from themeforest and open a support ticket at https://victorthemes.com/my-account/support/
So, you’ll get 6 months of free support. We’ll guide you there.
Thanks.
Hi, so you guaranty if I buy theme you will fix a problem?
Hi,
Based on your question it may vary, custom changes are not allowed in this case.
Thanks.
Hi,
Ok, we’ll check and update in our future version.
Thanks.
Hi, are you saying that if I purchase now the issue will not be fixed? I will wait till update and when will be update?
Yes, you’ve to wait for the next update.
[PreSale-Question]
Heyas,
first of all great looking theme, but description says it’s compatible with WordPress 5.5.x + WooCommerce 4.7.x . Now since both WordPress and WooCommerce got updated to 5.6.x / 4.8.x, is the theme compatible with the new updates?
Best regards
Hi,
Thanks for showing your interest in our theme!
We’re working now with WordPress 5.6.x, within a week or two we’ll release the latest version of it. That is why we’ve not updated the version number in our sales page.
Regards,
VictorThemes
Just when I have decided to purchase, I went and double checked but found the Preview of the theme is broken for 2 weeks already. (I was hoping it gets fixed the first week; 2020 is cursed)
https://preview.themeforest.net/item/seese-responsive-ecommerce-theme/full_screen_preview/19551597Will revisit on November 4, 2020 for another check
Hi,
Sorry for the inconvenience.
We’ve updated and now it is showing everything clear!
Thanks.
I have deleted the original shop page and created a new one. The new page is set to be the shop page in WooCommerce settings but the filters are no longer working.
For example: https://www.lilianavalchero.com/shop/?min_price=1140&max_price=1200
Hi,
Please confirm your purchase details?
Delete any shortcode inside that new shop page and retry?
Thanks.
Hi, the purchase was made by the designer, can I DM you the details? I am the developer installing the theme. There are no shortcodes in the page.
Hi,
Yes ok, open a support ticket or contact us through the contact form on our website.https://victorthemes.com/contact/
And mention the purchase code.
Regards,
VictorThemes
I keen to purchase the them but wanted to check how much control do I have to customised the site. And is it easy to do so as I encountered other themes that are plugin based and cause the site to load slow and not user friendly. Do you have a video on YouTube of the site “read me” thanks
Hi,
Thanks for showing your interest in our theme!
You can check the following URL for documentation and YouTube installation video.
https://victorthemes.com/docs/seese/https://www.youtube.com/playlist?list=PLaEd0p2yR9yrlxwDeHc3fJKW14480br2l
I hope this helps!
Regards,
VictorThemes
Elementor Please
Hi,
Thanks for your interest in our theme!
Unfortunately the Seese theme only supports WPBakery Page Builder now.
I hope this helps!
Regards,
Victorthemes
Hello. Quick question before purchase: is it possible to build a custom homepage with Pagebuilder/WPbakery with all the different elements? meaning the styled elements for this theme as shown in the demo?
Hi,
Yes, you can able to build with the collection of different shortcodes from WPBakery Page builder for different homepage.
The Seese theme all shortcodes are build by using WPBakery Page Builder.
I hope this helps!
Regards,
VictorThemes
