294 comments found.
Yes, there are issues with this theme after updating! The custom logos setup in wordpress admin don’t show anymore, in header, footer and loader. And Also the background images I’ve added for the headers they are all gone. Please fix!
please open ticket at our support forum our team will assist you promptly
Support does not work. so in the comments. After Update, the logo of yours is show. but in the backend the custom logos are in. i have repeat to add the logo. in the backend it will be show that is save but live your logo will be show. also the loader. the loader load so long and there is also show your logo not the custom logo.
what’s your support ticket id?
Hi I am having issues with this theme unfortunately: 1. the Elementor and Aidos addon seem to be breaking the website and the logging in through backend 2. The portfolio masonry isn’t viewing properly like the demo the first 4 do, but the the rest are in 4 columns and long, can you help please?
did you open ticket at our support forum ?
I don’t know how to the link in the other tab doesn’t work, could you please advise on how I would do this. Thank you
please open ticket at our support forum our team will assist you promptly
Hi, I have a (new) client that uses version 2.3. Is is save to update to the latest version?
Yes, you can update it to latest version.
Thank you
Can I sell downloadble digital photos using this theme?
yes, you can
Thank you~
Hi there,
Nice theme! I am wondering if any of the demo imports are built with Elementor instead of WP Bakery Builder?
?
Hello,
No, we don’t have elementor pre-made demo, but you can create demo via elementor as we have created all the custom elementor widgets for adios theme as well.
Ola, Tem um manual de customização do Thema? Adios?
can you please write in english ?
Hello, Do you have a customization manual for Thema? Adios?
guide the themes Adios?
Hello, Do you have a customization guide for Thema? Adios?
Tanks
Hi.
When I try hide post feature image from single post I have colour background in top of site. How can I hide both: picture and background?
Regards
please open ticket at http://gfxbucket.freshdesk.com our team will assist you.
Thanks
Hi there, recently I’ve bought the theme. A quick question – how can I add new footer styles via child theme? I was trying toput entire templates folder in the child theme + edit the files but it doesnt work
Yes, you can, please open ticket at https://gfxbucket.freshdesk.com our team will help you.
Thanks
hi. After theme update I have “Nu” logo in preloader. How can I fix it?Regards
go to theme option > general section and disable the preloader.
Thank you
Second problem after update: URL from Team item is opening as blank window not in the same. What can I do with it?
Regards
please open ticket at https://gfxbucket.freshdesk.com our team will assist you.
Thanks
Hi, I do it by myself. File to edit: rs_team.php. regards
nadiablouin.com I dont know why but the section does not open anymore. I havent touch anything…
please open ticket at https://gfxbucket.freshdesk.com our team will assist you.
Thank you!
my support is expired can I send a ticket anyway ?
Yes you can.
Hello,
I downloaded this theme through envato elements, and when I do the installation
it says “The style.css style sheet for the theme is missing”
How can this problem be solved?
Regards,
Leonor
Hello,
This theme is also editable with elementor if purchased by envato elements?
Regards,
Leonor
Hi, I receive this error: “The demo content can’t be imported” when I want to import the demo
please open support ticket at https://gfxbucket.freshdesk.com our team will assist you promptly
Please is there any problem? My request have not been responded to… Your response is taking so much time and my project is stalling. I need a fast response please
Hello,
may i know your ticket id?
Thanks
45508 It was responded to yesterday after 14 days and after opening a new ticket. This is not good! The client/logos animation plays once and stops on desktop versions but plays continuously on mobile version. Even though i got a response only yesterday, after 14 days of request, the issue has not been resolved!
455217 Please fix back my page the way it was before you tampered with it. I only asked for the portfolio column to be changed but you went there, removed my labels and tampered with my design. I did not say you should tamper with my design and labels. PLEASE PUT BACK MY PAGE TO ITS ORIGINAL DESIGN BEFORE YOU TAMPERED WITH IT. THIS IS URGENT!
what’s your ticket id?
455283 #455089
please let me know your support ticket id ( not your themeforest username), so that i can check your ticket and will fix your issue asap.
Hi, I just purchased the theme. Now it wants me to purchase the WP baker plugin. Can you help me to work with the theme without doing so?
website: shroomtea.in
Thanks!
Hi,
I am building the home page, and it is taking a long time to load. Can you please help me there?
please open ticket at https://gfxbucket.freshdesk.com our team will assist you
Hi Guys! Quick question – does Adios support Gutenberg demos? plus, are there any options to improve theme performance in pagespeed? at the moment while using VC or Elementor its rather poor/average. thanks!
sorry adios doesn’t have gutenberg blocks
Hi, is the theme fully built on Elementor? In other words, is the Elementor version fully customisable without the need of visual composer?
Hello,
Yes this theme is fully compatible with elementor, you don’t need to install visual composer plugin to use it.
Thanks
Hi, this theme looks really fantastic! I am looking to launch a painting eCommerce shop. Would this theme be suitable? And/or do you have an example/suggestions on how we can achieve this with Adios? Thanks.
yes we do have shop page, yes adios would be perfectly fit for your painting shop 
I recently installed this theme. When I opened to edit in Elementor, every section I opened was in html code….Please let me know how to fix this.
please open ticket at http://gfxbucket.freshdesk.com our support team will help you shortly.
