12895 comments found.
Hello friends,
Did you know that your design stolen by Grandnode team ? Please check https://grandnode.com/froggy-themeHello,
Thank you for letting us know. We didn’t notice it earlier.
Kind Regards
Bug Report:
Hello dear friends, Woodmart with the latest WordPress version 5.6.2 has issue. For example, i can’t use variable products (i can’t click on the colour buttons etc). I checked console and got JQuery Error.
Updates to jQuery in WordPress take place across three releases: 5.5, 5.6, and 5.7.
At the moment WordPress team suggest us this solution – jQuery Migrate Helper.
Here is official notice: Right now, you are using a plugin to support some old code in this website’s jQuery JavaScript library. That code is deprecated, meaning it is basically obsolete and is losing the support of your themes and plugins and WordPress itself. This plugin, called Enable jQuery Migrate Helper, is not a fix. It is a temporary solution to give your plugin and theme authors time to update.
If you get warnings, please check for updated versions of the plugin or theme that generated the warning. There will very likely be one you can install. When you have updated your plugins and themes, and there are no more warnings, please deactivate Enable jQuery Migrate Helper.
You are currently using a legacy version of jQuery. It has no support and doesn’t receive security updates. Please upgrade as soon as possible.
Dear friends, is it possible to investigate this case? Thanks a lot!
Stay safe and stay well!
Henry
P.s. With jQuery Migrate Helper now we have this error code from console – JQMIGRATE: ‘ready’ event is deprecated.
Hello,
Yes, all these issues will be fixed in our nearest update. You don’t need to worry about these problems.
Kind Regards
Great, thanks a lot!
You are always welcome!
How to hide additional information tab on single product page
Hello,
It comes with WooCommerce plugin by default. Here is an article from WooCommerce documentation that may help you customize your product page tabs https://docs.woocommerce.com/document/editing-product-data-tabs/
Kind Regards
I’m having an issue with the dashboard account icons showing up wrong.
Screenshot: https://prnt.sc/103d3qg
How do I go about changing these icons? Please help.
The CCS is set to this: https://prnt.sc/103db5h
I fixed the wrong icon issue, but I would still like to know how to go about changing the actual icons in my account dashboard.
Hello,
These icons seem to be wrong. Could you please send us a link to your website so we can check why they are not shown as they should?
Kind Regards
I fixed the wrong icon issue, but I would still like to know how to go about changing the actual icons in my account dashboard. 
There is no option in our Theme Settings to change these icons. It requires CSS coding to change them. If you need help on this matter, you need to extend your support period first and create a topic on our support forum so we can help you.
I haven’t seen the update for a while, this update looks big, will there be anything more? I care about optimization as the top theme for woocommerce at ThemeForest
Hello,
We are working on a big update to optimize our theme’s performance and hope to release it next month.
Kind Regards
Great, I’ll get back to use it!
It is possible to disable the header on a separate page, for example, in the shopping cart
Hello,
Yes, you can do this by creating a special header for this page. You can make it empty if you need it as well.
Kind Regards
hi, this is rabi i’m intrested to buy your theme but i want more than one licence in cheap price so can you help me.
Hello,
Thank you very much for being interested in our theme.
Unfortunately, we are not able to provide any bulk discounts on ThemeForest.
Kind Regards
Hi,
I just want to know that how can I assign a different size for “Woocommerce gallery thumbnail” image that appears on product page. In your theme it’s using the same size as of “Woocommerce thumbnail” that is the image size on shop page. 600×600
For woocommerce gallery thumbnail 100×100 is enough.
Kindly also explain that what is the purpose of using such a big size for woocommerce gallery thumbnail in your theme while woocommerce use only 100×100.
Thanks
Hello,
Yes, WooCommerce has 100×100 images there by default. But it doesn’t have an option to change that size. We will change that size in our next theme update and add an option to change that from our Theme Settings.
Kind Regards
Hi,
How can we enable the hover effect feature for Browse Category just like the bigmat site? https://bigmatmalta.com/
Thanks,
Hello,
Sorry, what exactly do you mean by hover effect? Maybe you have these categories always shown on your home page? In this case, you can disable this menu to be always opened while editing your home page via Dashboard -> Pages.
Kind Regards
Hi,
For the shortcode [products limit=100 paginate=true per_page=12] , pagination not displaying.
I checked TwentyTwenty theme, it works.
Is any fix required?
Thanks a lot
Hello,
Thank you for contacting us.
Currently, this shortcode is not fully compatible with our theme. We will fix it in our next theme update.
Kind Regards
Hi, you can give me a email adress for tehnical questions befor I buy?
Hello,
Thank you for contacting us.
You can write all your questions here or send us a message using the contact form on our profile page.
Kind Regards
I also need to attach screens with technical questions for certain sections of the topic. Can you leave me an email?
You will be able to reply to our email and attach your images. Or use some cloude service like “Lightshot”.
Hi, I’m having a problem on mobile bottom navbar. It’s not showing correctly. Please visit https://gadget360degree.com/ from a mobile device
Hello,
We see that you have an unclosed HTML tag somewhere in the footer that breaks your page structure and causes this problem. Check all your footer widgets and fix all HTML tags. They should be closed.
Kind Regards
It worked. Thanks
Great, you are welcome!
Hello,
I recently purchased the Woodmart theme and registered at https://xtemos.com/forums/ but I can’t create a topic. Therefore, I am writing my question here.
I need the description of the product category to be located at the bottom of the entire list of products, could that be done? In the theme options is there a way to configure this?
I attach the images where you can see what I need:
- https://nuestra-nube.lambdamotive.com/index.php/s/QEcy8Bo6YZPNgRG
- https://nuestra-nube.lambdamotive.com/index.php/s/P5gSgM4X97eczKq
I am waiting for your answer.
Thanks a lot.
Hello,
You can change the location of the category description in Theme Settings -> Shop -> Category description position.
Also, please, send us a screenshot of the error that you get when trying to create a topic on our support forum.
Kind Regards
Thank you very much!
Can I enable license code for two different domains? Because I have two websites: 1- The main store that is active on the Internet 2- The store that is tested by the site support.
Hello,
Thank you very much for contacting us.
Yes, you can activate your purchase code on these two domains: one for development purposes and another is your live website.
Kind Regards
REPEAT ISSUE UNRESOLVED: The search results page only shows upto 24 products (first load 12 and second load 12) and cannot show the rest of the products. This has been an ongoing issue for other pages which you have tried to resolve before on other pages but we just found out about this issue now (AGAIN). That means a lot of our products have not been searchable for months because of this which is really disappointing.
Please provide a resolution by sending instructions on how to edit the theme code as we cannot grant you collaborator access as it’s been always this way and we’re really not happy about it.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hello! We have had some problems with the template. We recently added this function https://xtemos.com/forums/topic/hide-sold-out-product-tabs/ in the code to be able to hide the out of stock products in the store because it left a blank space on the page when we activated the WooCommerce option “hide out of stock products” but is taking some products that have stock and the page is not showing at the moment.
Hello,
This topic is outdated and the code is no longer valid. If you need help regarding our theme, please, extend your support period and create a topic on our support forum so we can check it and help you.
Kind Regards
Nice theme
Hello,
Thank you very much for your comment.
Kind Regards
suddenly WoodMart header builder not opening please fixed this issues asap
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello xtemos i’m planning to use layered nav filter in my shop pages, my question is if there is any option to make user able to only select one option for each filter, i mean if i have filter using the attribute colors , and the options are red, black, blue, by default the user can select red and blue together and i only can control the results are ( OR / AND ) but i want to make the user not able to select more than one color is that possible?
Hello,
Yes, you can set filter layout to be “Dropdown” and then you will be able to select one size/color only https://prnt.sc/zy34t4
Kind Regards
Hi. May I know what hosting do you use for your demos? Because in your demos the site loads pretty fast but when I put it in local host or on cloud servers (with 4 Cores CPU + 4 GB RAM + SSD, the speed is really low.
Hello,
We are using our own VPS for all our websites. Sorry, but we can’t share its full technical specs. Your website speed depends on a lot of factors and not the server only.
Kind Regards
