423 comments found.
I’m waiting about a month for your answer on your support forum – how to disable this annoying message (https://themeforest.net/comments/25715476) . I did not buy a theme which will insert a half display size adverts in my admin panel! http://prntscr.com/107nihp
Hey,
All you have to do is update the theme to the latest version as already answered by our support team. We understand that you are asking for a piece of code instead to fix this, unfortunately, that would go against the security responsibilities as that puts others at risk by revealing the security issue (the ones who haven’t updated yet). The best way is to simply do the full update instead.
Our support team has also offered you to fix this on your site instead if you can share the site info. If you still need the fix, please update your support topic with this info. If you can’t share your live site for some reason, share a staging / test site instead that you can copy over later.
While your support expired 4 months ago, and we generally only can answer the most basic queries after expired support, you can go ahead with this by sharing your site details at your topic.
Cheers.
Hi. I bought this theme time ago, it’s neat. Can I still get updates of the plugins that came with it? Like WP Bakery Page Builder updates for example or do I need to renew support for this? Thanks in advance for your reply
Hey,
Yes you can update the theme to latest version by following this guide (login to your support account to view). You don’t have to extend support as updates are free. However, if you do need any support, you will have to renew it.
Cheers.
Hi, I’ve been trying to find a way to add Google Adsense to my site. I can’t find an option how to do it on AMP. I have to start by adding a piece of code that verifies the ownership of the site, but unfortunately I do not find the necessary information anywhere. Can you help me please!
Hey,
We would recommend using a plugin Ad Inserter plugin (guide here – available in free version). It works both with Auto Ads and normal ads. For further support, please create a topic at our Support Forums – if you have activated the theme license, you should already have received your support password via email (you can use Login > Forgot password? link to get a new one).
Cheers.
This is not PHP 8 version compatible. Some of the core plugins are giving error. Please help on making this theme available with PHP 8 Compatibility.
Hey,
We wouldn’t recommend updating to PHP8 just yet as majority of WordPress plugins have issues with it. Most of it are third party. WordPress 5.6 is in “Beta Compatibility” yet. We’ll go by their timeline with WordPress 5.7 release. That being said, please share the errors you’re seeing at our support site. We didn’t find any in a quick preliminary test yet. For further support, please create a topic at our Support Forums – if you have activated the theme license, you should already have received your support password via email (you can use Login > Forgot password? link to get a new one).
Cheers.
Hello, how i can make style product information like that https://imgur.com/a/SCDKLzb
Hey,
Sorry we don’t have a feature that displays products in that style. And as this is a very specific use-case, you will have to use a developer for custom development if you need it.
Cheers.
So can you suggest me plugin can append code Html, because I can style css for this. Thank you
Hello ThemeSphere,
I have used your theme on my personal blog. https://tryvary.comI used auto placed google Adsense feature but it will placed at wrong place footer all time. Please check if you can help me.
Otherwise this theme is perfect for me What i need everything is there.
Thanks Renish Khunt
Hey,
We checked the site and saw several ads below featured area, sidebar, and between your blocks. For further support, please create a topic at our Support Forums and our tech team will assist you – if you have activated the theme license, you should already have received your support password via email (you can use Login > Forgot password? link to get a new one).
Cheers.
In my blog, Instagram images are not displayed. I contact a serviceman in server. He said this is up to theme developer. I insert his messages here: “I(serviceman) have tried inspecting the element of the image and once visiting the URL of the image, we can see this: It shows that your endpoint is indeed not correct, you either should contact the plugin manager, or whoever generates the token. Furthermore, may I ask if your theme is up to date, because it is caused by Instagram update and all themes should have created fix for this.”
Hey,
Please make sure you’re using the latest version of the theme and the accompanying plugins. You can view the update guide here (login to your support account to view). For further support, please create a topic at our Support Forums and our tech team will check your site – if you have activated the theme license, you should already have received your support password via email (you can use Login > Forgot password? link to get a new one).
Cheers.
Hello, is there a limit to the number of sites I can install the theme?
Hey,
Thanks for writing to us.
One license at ThemeForest allows you to use the theme on one entity/domain/site. You can learn all the details here: https://themeforest.net/licenses/standard
Cheers.
Hello. After the update to new theme version, it not show the slider.
Hey,
Our tech team will have to check your site to see what went wrong. Perhaps the update was corrupted due to external factors. Please create a topic at our Support Forums – if you have activated the theme license, you should already have received your support password via email (you can use Login > Forgot password? link to get a new one).
Cheers.
do the theme support system font?
Hey,
Yes any of the system fonts can be used by entering their name in the Customizer.
Cheers.
Hello! Is the theme compatible with WordPress 5.6?
Hey,
Yes the theme is compatible with WordPress 5.6. However, on existing sites, please note that many plugins will not be compatible yet. This update has caused too many WordPress plugins to break due to a jQuery change. Additionally there’s an unpatched security issue in WordPress 5.6 due to be patched in 5.6.1. You can read more here.
We suggest waiting a few weeks unless you’re sure all the plugins you are using are compatible.
Cheers.
How to disable annoying Theme Activation notify? I don’t want install Envato Market, i don’t need import demo function. Envato send info about new theme update.
Hey,
If you’re referring to critical security update notification, unfortunately there is no default toggle for this. Please note that this was only done once due to severity of security issue in one of the plugins. Otherwise it’s never shown for a normal update.
For further support on this or any other query, please create a topic at our Support Forums and our tech team will guide you – if you have activated the theme license, you should already have received your support password via email (you can use Login > Forgot password? link to get a new one).
Cheers.
How to disable “Critical Security Issue!” message without update? I updated files manually because of a lot of additional customization
Hey,
Due to the nature of the issue, the details cannot be shared in public place. Please create a topic at our Support Site – if you have activated the theme license, you should already have received your support password via email (you can use Login > Forgot password? link to get a new one). Once you have created a support request, our support team will guide you a private reply.
Cheers.
Hi, I downloaded the most recent files since the theme page mentions the last update is December 2nd, yet when I check the files, it is still version 1.8.3 ?
Can you shed some lights on this please.
Hey,
Please scroll to the bottom of the page to see Changelog. That’s where the correct update dates are mentioned. The other update date at ThemeForest can be for any change – such as a discount or graphics change.
Yes, 1.8.3 is the latest version.
Cheers.
Thank you for the clarification.
Hi,
When applying theme demo, Alt Homepage 2, 3 or 4, it’s a problem there. When clicking home button on top menu, I expect the page is surely chronological sequence of contents, but home is fixed page showing certain category first and in the list below the latest contents shown. But when clicking logo or default logo, I find it functions like home button. Contents are shown as time sequence. Please give me a hand.
Hey,
When using those specific Alt Homepages, they’re advanced and built with WPBakery. You will have to configure it using the builder. For further support, please create a topic at our Support Forums with a bit more information on the type of homepage you want to replicate and how you want it configured. If you have activated the theme license, you should already have received your support password via email (you can use Login > Forgot password? link to get a new one).
Cheers.
Hey, I solved the problem. Thanks.
Guys! LAST HOURS – i will buy this item NOW – Please Rediscount !!! Please
Hey,
Sorry to hear you missed the deal. Unfortunately, due to Envato rules and system, once a sale is over, it cannot be extended or reactivated until the next special discount event.
Cheers.
Hi, why you don’t upgrade FOR more demos?
Hey,
Do you have any suggestions for new demos? Most of our buyers have been happy with the choice available and certainly do mix and match and customize to create their own unique layouts.
Cheers.
Before I want to buy this theme I am curious if you can hide the sidebar on mobile. (So the sidebar is present on laptop / pc, but not on mobile).
Hey,
Thanks for writing to us. By default, the sidebar displays in a normal responsive web design style below the content, on mobile devices. While there isn’t a default option to disable it, it’s something that can be done easily with a small piece of code that our support team can provide you after purchase. After buying, simply create a topic at our Support Site.
Cheers.
I purchased this theme. While installing it on WordPress, I get a message saying The package could not be installed. The theme is missing the style.css stylesheet. Please help
Hey,
Thanks for purchasing ContentBerg. Please refer to installation steps as you have most likely downloaded the whole package and if you extract it, contentberg.zip is the installable WordPress theme. Or more details here: https://help.market.envato.com/hc/en-us/articles/202821510
Once you have installed the theme, for further support, please create a topic at our Support Forums – if you have activated the theme license, you should already have received your support password via email (you can use Login > Forgot password? link to get a new one).
Cheers.
Do you think discount for Black Friday? BlackFriday equal %50 discount you now 
Hey,
Our black friday / cyber monday discount is 40% and it’s already active right now.
Thanks for writing to us.
Cheers.