12895 comments found.
Hi. Your Google Maps element triggers a browser console warning saying you are using retired version – https://prnt.sc/1099foo. In Google documentation they advice using weekly version instead of particular one (see https://developers.google.com/maps/documentation/javascript/versions)
Hello,
We will update the library version in our next update for sure. Thank you for noticing that.
Kind Regards
Hello! Can you suggest how to implement your lightbox for this image?
https://prnt.sc/105fey7 https://new.cooga.ru/shop/mojki-vysokogo-davleniya-promyshlennye/monobloki-vysokogo-davleniya/4-0-kv-200-bar-hawk-italiya-monoblok-eur#v-komplekt-vhoditHi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization but we don’t have an instruction for this. It is out of our theme support scope.
Regards
Hi for some reason I see only ‘Signika’ font option in the Typography section, I don’t see any other options. Any idea how to fix this?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
can in change page background (color/image) of a specific page? How?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
can’t give you admin access
Please, create a topic and send us a link to that page. Our technical specialists will help you asap.
Thanks, I already did
I want to make a page where I only show products of the same color Example: A page contains only black products, and another page contains only blue products …
Hello,
You can enable archives for some particular attribute (color in your case). You can do this in Dashboard -> Products -> Attributes -> edit your color attribute and enable this option https://gyazo.com/708ebc36033158a06b1bc3e7e6a446f6
Kind Regards
Next, how do I add products on a specialized page? For example, I put products that carry a specific color on a single page
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hola! Compré el tema y tengo problemas para el login. Necesito hacer unas consultas a soporte y no me permite crear usuario, me dice que el codigo y usuario ya esta en uso, intento reestablecer contraseña y me informan que el usuario no existe. Como lo puedo solucionar???
Hello,
We have answered your question sent via the contact form on our profile page. You can reply there.
Kind Regards
Hi, I bought Woodmart Theme, but I don’t have B-Now button. How to put a B-Now button on my website? please help Me,
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello,
I have a quick question if you don’t mind. I think this could be a bug…
Is there a setting somewhere in the theme that would stop the variation thumbnails from showing on the product page after a certain amount of variation count?
For instance: my product variation images show if there are 30 or less variations, but any more than 30 it doesn’t show any extra images.
I’ve changed every single setting in the “Theme Settings > Product Page > Images” and I can’t get them to show (at all, using the best example: Bottom (2 Columns) which has no slider so no matter what the images will show if it is going to work – so it’s not that I have to ‘slide’ the images to see them), but only if there are more than 30 variations (I have a product with 42 and they don’t show, and anything higher than 42 doesn’t show them). I’ve checked many products.
I’ve reinstalled the site a few times now & have no plugins activated (bare minimum, like WooCommerce of course, WPBakery Page Builder). I made sure to upload variation images into the product variation gallery. As I said above, it does work for some so I know how to use this feature. But very oddly, it will not show for others (seems to be related to products with many variations).
In DevTools > Network, it shows only the 1 main image being loaded, not my variation images (for the large variation products that don’t show the var images) when I change the variation. I also don’t have anything in my functions.php file that affects variations. I’ve tried to think of everything to debug on my end, but I just can’t fix it. I think it might be a bug or something, that can hopefully be quickly fixed as I need this to work ASAP.
-Also the gallery: Left (Vertical position) & Bottom (Horizontal Carousel) only turns the working products into a slider gallery, it does not display the thumbnails on the left or bottom (respectively).
Using theme version: 5.3.6 Was using WC 4.9 it was broken then, as well as in WC 5.0 Using WP: 5.6.2
Thank you for your time, it is much appreciated.
So for the reasons of needing this quickly fixed I kept debugging.
I have learned that it has to do with the Ajax Variation Threshold. I installed a plugin (XT WooCommerce Variation Swatches) that works with the variation images and the ‘Ajax Variation Threshold’ as well. The default is set at 10, so for a test I changed it to 300. This fixed it 
.
Maybe add a setting for that somewhere in the theme settings as that appears to be a big function – I’m not sure if some plugin would fill that void, but honestly a setting integrated would be great as that would help others not have to add another plugin to fix this.
-As for the gallery not showing for the Left side variation images or the horizontal slider, I have copied the HTML code from my DevTools, maybe this will help point in a direction of why it’s not working? The code is after I chose the ‘Horizontal Carousel’ option.
https://pastebin.com/T0seixf5 Passcode: woodmart536Thank you for your time.
Hello,
Thank you for contacting us. Yes, you are right and found the correct solution. We will consider adding our own option for that in the next update.
As for the gallery, please, provide us your website link and some screenshot that describes the problem better. Sorry, but the HTML code doesn’t give us enough information about the issue.
Kind Regards
Please make your theme fully WebP compatible as it is widely supported now. Currently I am getting warnings in Google PSI due to featured categories element from your theme. It was asked by theme users some time ago already – https://xtemos.com/forums/topic/theme-compatibility-with-imagify-webp-images/
Hello,
We are working on this now and our next theme update will be fully compatible with the Imagify plugin. But note that WooCommerce doesn’t have full support for Webp yet. So some places will still be served with JPG or PNG.
Kind Regards
Maybe this would be useful for other users. It depends on WebP implementation in plugin as well. For me Litespeed Cache does the job because you can add some custom CSS elements for which jpeg should be replaced with WebP (img.data-wood-src in case of Woodmart). I am quite sure there are other plugins with such functionality.
OK, thank you for your suggestions.
I have a presale question about the menu in smartphone. why is it not viewable in the demo? I would like to see it to understand how it is
Hello,
Thank you for contacting us.
Could you please clarify if you are testing our demo resizing your browser on a desktop or with a real smartphone? We have removed our mobile menu from the HTML code on the desktop to optimize the performance. So with real devices, you should see it like this screenshot https://gyazo.com/7438823bac9d68154adc67d8d4d94e71
Kind Regards
Is it possible to display only image without the title and category ?
Hello,
Yes, it is possible to hide the title categories menu there.
Kind Regards
great, i am planning to buy it, will there be any sale in the coming future ?
Sorry, but we don’t have plans for any promotions in the nearest future.
I have purchased Woodmart theme. There is an update in WPbakery and slider revolution but i cannot update them, because I don’t have their keys. How can I get their keys?
Hello,
Thank you for purchasing our theme.
You can update both plugins via Appearance -> Install plugins.
Kind Regards
Hi,
I have a presale question, is it to use a plugins for product editor / customize product design similar to https://www.photobookcanada.com/home-decor/canvas-prints and provide discount codes to users?
Hello,
Thank you for your question. Yes, you can use this plugin with our theme. If you face any incompatibility issues, just contact us and we will do our best to help you.
Kind Regards
Hi, after an update of wordpress 5.6.2 and woocommerce 5.0.0, I got an error while editing some pages and products,
Failed to load plugin: wpdialogs from url https:/——/wp-includes/js/tinymce/plugins/wpdialogs/plugin.min.js
Hello,
As your error log states, the problem is caused by “wpdialogs” plugin. This plugin is not related to our theme so you need to contact plugin developers for help on this matter.
Kind Regards
I don’t have wpdialogs plugin installed, that plugin is in wordpress built-in.
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
Okay, I will try. Thanks!
heyhey, can u please update the WP bakery version?
Hello,
Yes, you can update the plugin to the latest version via Appearance -> Install plugins.
Kind Regards
thanks a lot! appreciate your quick reply! amazing support! Danke.
Great, you are welcome!
Hello, I am sacing my new header but i’s not updating in my website.
Hello,
Please, send us your admin access using the contact form on our profile page so we can check what is wrong.
Kind Regards
Which form? I really need help. Please help me. My header not changing.
You can find this form here https://themeforest.net/user/xtemos
First of all, your theme is amazing.
Quick question, Why do i not see the pre footer on all pages. He shown up on some pages, but not on the homepage for example. Hope to hear from you!
Thanks in advance!
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Good Morning! We are having a hard time: When we install the WOODMART DEMO, the images do not appear as in the THEMEFOREST preview here. They are out of focus. And only those on the slide work. The rest are gray. What can it be?
Hello,
Thank you for your question.
As stated on our theme’s intro page, all images from our demo are not included. They are replaced with gray and blurry placeholders. We don’t have the right to distribute these images.
Kind Regards
Hi,
I have a presale question about the Product Variations Swatches, is it using a third party, user Woo or this is your custom code?
Is it possible to have sku for each variation? Is it possible to have price for each variation?
Let say I’m selling a Chair model ABC red sku 123 price 120$ black sku 456 price 99$
Hello,
They are based on standard WooCommerce product variations functionality and support all basic functions like separate sku and price for every variation. Swatches are our theme’s custom functionality and don’t require additional plugins.
Kind Regards
I want to use this theme on My website bestweightedblankets.org, please give me Discount. Thanks <3
Hello,
Sorry, but we are not allowed to provide any personal discounts and coupon codes on ThemeForest.
Kind Regards
