525 comments found.
Hi, will this work on the latest Wordpress update?
Yes.
Hi! When Will you update the Theme?
Hello pavan2reach,
What issue you are facing ?
Thanks -
Hi, I have purchased your theme but facing a few issues. What’s your email to contact for support. I don’t find any support or ticket creating option on Themeforest.
Please help
Hello bhupeshk,
Thank you for the comment.
Please write here your issue / problem face in VisaHub product. we are here to help you.
Thanks -
I have an issue with Mailchim plugin Downloading installation package from https://downloads.wordpress.org/plugin/mailchimp-for-wp.4.8.3.zip…
Unpacking the package…
Installing the plugin…
Destination folder already exists. /var/www/wp-content/plugins/mailchimp-for-wp/
Plugin installation failed.
Hello mmoudgil,
Thank you for the comment.
You are already installed this plugins in your plugin directory. please removed already installed plugin / activate it.
If you wish – you can manually install this plugin via plugin page. please download here : https://wordpress.org/plugins/mailchimp-for-wp/
Thanks -
Hello, I have some pre-purchase questions. 1. if the sample data including all the pictures and slides? after I install the sample data, I can get the exactly the same website with the demo site? 2. Does this theme has the schedule or appointment plugin? Thanks.
Hello burnaby2011,
1. Yes, we provided data as it is import on your site.
2. No, if you wish you can install 3rd party appointment plugin in VisaHub.
Thanks -
Recently I contacted asking for a refund. I heard nothing from you. Could you please consider making a refund for this template, please? I found it so difficult to use it so I purchased the HTML template instead. I deactivated the license code. I thought you could generate the new one and do a refund as I am no longer using it.
I much appreciate for your refund
Nhung
Hi,
Thank you for the comment.
I already inform on my landing page. Note: VisaHub is WordPress Theme, before buy we inform you that. We dont give refund of Mistaken Purchase.
Screenshot : https://prnt.sc/10qvyfp
Thanks -
Hello, Good day! Please I love this Theme and I would like to ask for discount in purchasing it? Here is my email:mikksystech@gmail.com.
Awaiting your response?
Thank you.
Sincerely,
Michael
Hi,
Just email you.
Thanks -
hi my website stopped working properly. https://flybmcglobal.com/
Hi,
1. Make sure you are working on latest version of theme and plugins.
2. Please deactivate another 3rd party plugins.
Thanks -
Hi,
Is this theme $49 or $69. When I view the theme, there is button that states $49.
Love the theme. I operate an immigration firm and would love to instal this. Do you provide installation services too ?
Hello ymlmigration,
Yes, we provided installation and customisation service. please Contact Via Profile to contact me.
Thanks -
Can I ask for a refund? Such I found so hard working on WordPress theme. I did not know you have an HTML and Boostrap theme also. I found it now. Could you please do refund this template for me to purchase the HTML version instead?
I really appreciate your consideration
Cheers Nhung
Hello there
my license code is not working. I deleted it and I want to use it on another site.
Your website has revoked before, you must submit another key for this website. - Response Code : : VisaHub_Response_Code_X000002
I get this error.
Hello fatihcskn,
Thank you for the comment.
Our database said, your license key is activate on this website.
No problem, i removed license entry in our database. please verify now.
Thank you.
Hi I have purchased this theme (9b7a8b80-b40a-4c10-bea8-659e01287380) and trying to make my company website. While I am uploading pictures they are not showing on the website and look like they are broken. Can you please help me out? Website address: http://www.admissionpathway.com
Hi,
Make sure you are working with latest version of theme and plugins.
Thanks -
Hello, I want to change the domain address of the theme I purchased.
Hi,
Our database say, your license key is activated on this website. you must be revoke process after your can change the domain / website.
Thanks -
Good immigration visa consultancy Travel website, good job
HI,
You have any query related our Product ?
Thanks -
My purchase code is: 0024613a-27fa-4c2a-830d-32e55334d448
I am getting this error. Can you help me fix this issue “Your website has revoked before, you must submit another key for this website. – Response Code : : VisaHub_Response_Code_X000002”
Hello nihal3sr,
Thank you for the comment.
I removed your license entry in our database. please verify now. 
Thanks -
I have purchased theme but when i am using my purchase code it is not accepting. It showing already used but it is accedentaly i used for my test website, that is also i deleted immediatly with in one week. Now i want to use it for my website please do needfull help.
Hello prashanthmuda,
Thank you for the comment.
Your license key activated on this website. Please revoke the license key after you can activate license key on another website.
Thank you.
Hi I am not able to revoke, the old website now using another template and another server. please give me steps to revoke purchase code.
Hi,
I removed your license entry in our database. please verify now.
Thank you.
While updating the theme from envato market plugin following error is indication: Destination folder already exists. Theme installation failed.
While updating the theme from envato market plugin following error is indication: Destination folder already exists. Theme installation failed.
hi, after I download and make a website using temporary domain, and also connect to real domain I want to use.
but I found I cannot revoke and use it again. it constantly says i need another purchase code.
can you give me new purchase code ?
thanks for so much late your reply for 30 days to get answered, I spent so much time solving this probrem and developing now after I found to have it fixed without your support.
Hello seokorean,
I apologies to the delay response. actually i was on vacation 10 days. right now, i am here on desk. if you have any query you can put the message we response you in 1 day.
Thanks -
Regarding VisaHub there. I am no able to change the logo. Can u pls let me know how to change the logo.
I went to Appearance, Customize, Site Identity= There is only Site icon here no logo icon. I try to change the site icon it is not change the change the logo. please let me know how tho change the logo.