71 comments found.
can I have the documentation for your theme?
Hi there,
First off, thank you for purchasing.
Sure, please submit a ticket on our support desk and our team will gladly help you out with your issues.
Cheers!
Hello,
I had bought it a few months ago see Cryptoland theme in PSD and I was very happy with it. Today I just bought the same file but in wordpress theme version and when I install the theme on wordpress I do not have the landing page I want and the display is not optimal. I probably missed rune steps in the installation what are the key steps? and how do we choose which landing page we want since the theme contains 6?
cordially
Hi there, Thanks for purchasing. Please submit ticket on our support desk provided here: https://9theme.ticksy.com/ Our support team will help you out with all of your issues. If you opened a ticket please check your ticket Cheers! Ninetheme
Hi there,
May I know whether your theme can perform the following functions for Bitcoin investment site? Are there any recommended plugins that are compatible to your theme?
User - Deposit - Withdrawal - check amount earned - track deposit
Admin - see user’s deposit amount - check time to pay users
Hi
You can check this plugin https://wordpress.org/plugins/wallets/
You should do important research on this subject, financial transactions involve serious security risks.
Regards
Hi there,
Is this plugin compatible with your theme? Does your theme able to display real-time information of the bitcoins?
Hi
You can use plugins, widgets or iframes for real-time crypto money graphics
oh I see ok sure thank you!
hello, i can`t find a dat for database or a install guide,pkease help
Hi there, Thanks for purchasing. Please submit ticket on our support desk provided here: https://9theme.ticksy.com/ Our support team will help you out with all of your issues. If you opened a ticket please check your ticket Cheers! Ninetheme
the config.dat doesn`t work
Hey,
Please review your ticket. It’s been resolved 
Cheers!
Hi,
I download your theme on envato unlimited and i got this error when installed the theme wp-content/themes/cryptoland/includes/theme-init.php on line 591
Hi,
Sory for the inconveniance.
We’re working on an update and will be released in a couple of minutes. Please follow up the update on themeforest and then make sure you updated yours as well.
Cheers!
Hello. I’m interested in setting up a website to sell crypto mining plans. But I can only buy from the developer who gives me the solution to the theme. Do you have this plugin, or do you know any plugins, or do you customize wordpress / woocommerce to sell mining plans? Thanks
(If I ever asked you this question, forgive me.)
Hi
You can use WooCommerce sell any plan, you can use WooCommerce products Buy Now button with Cart and Checkout.
May be you can show us an example and write details
Cheers!
Hi there,
Thanks for your kind and hope you’re well too 
Please submit a ticket on our support desk provided here: https://9theme.ticksy.com We’ll help you out with your issues.
Cheers!
Hi Ninetheme, hope you’re well. Please help how do I change the colour scheme of the Cryptoland theme? Regards
Hi there,
Thanks for purchasing. Please submit ticket on our support desk provided here: https://9theme.ticksy.com/ Our support team will help you out with all of your issues.
Cheers!
Ninetheme
I attempted to use your ticketign system, several times without it going through, so I am here now.
I have installed the theme and have been making edits to one of the home pages. Issue:
I have made no changes to the “Chart” section or the “FAQ” section, but they are not displaying anymore. I attempted to clear cache, made sure that no plugins were interfering and checked the other support logs. Any help would be appreciated.
Hi,
First off, thanks for purchasing.
Please check your mail box now. We’ve posted you a message.
Cheers!
Your ticket system is broken… Tried like 10 times:
Part 1:
Every time I open up “Theme options” and make an adjustment in the “logo” section the entire site will refresh and “page doesn’t work” when I try to save my settings. When I reload the page it seems it saved the settings but doesn’t actually commit them (nothing really changes).
I am running on a VPS at digitalocean with Ubuntu based on litespeed (18.04). Part 2: Even though it’s mentioned at themeforest that PSD’s are included, they were not. I’d like to request receiving them via link
Hi there,
First off, thank you for purchasing.
Sory for any inconveniances may caused. We just checked our support center https://9theme.ticksy.com and it works properly as we get new tickets from different users each day. If you still have problem with submitting a ticket, then please post a message us using the folllowing account address so we’ll gladly take care of your issues
https://themeforest.net/user/ninetheme-supportCheers!
How I can add a sub-menu (dropdown menu). I mean on footer -header of a page
Hi,
Thanks for purchasing.
Please submit a ticket on our support center here: https://9theme.ticksy.com Our support team will help you out with all of your issues.
Cheers!
Okay @Ninethem team, I will follow
Hey,
Sure. Please keep in mind that our support team is always ready to help you out.
Have a nice weekend! 
Hello,
I love this theme, but firstly I would like to know the following things:
- Can I create a sub-category on the menu bar? - Can I add a shop in this theme? - Can I have a login section for customers? - Can i customised that login page?
Thank you and I look forward to hearing about you soon.
Hello
Thank you for good comment, yes you can add sub categories, theme compatible with WooCommerce, theme not contain login section but you can use login plugins and add login page/section and customize easly.
Cheers!
Hello, here on https://colony.utopian.io, on Safari the timer goes wrong. It is counting from 0 up instead than the days remaining to the actual date. It works on Chrome. Tried to install the updated theme, the whole thing got messed up. Suggestions?
Hi there,
Thanks for purchasing.
Please try to a ticket now as the theme is listed in the cagegory now. https://9theme.ticksy.com/ Our support team will help you out with all of your issues.
Cheers!
Where can I buy the stock images for this theme?
theme included these images
Hi there, how can i remove items from the menu? the theme does not allow to remove the items in the menu or create a new menu
Hi there,
Thanks for purchasing.
Please try to a ticket now as the theme is listed in the cagegory now. https://9theme.ticksy.com/ Our support team will help you out with all of your issues.
Cheers!
Hello! How about WP 5?
Hi there,
Our theme is compatible with the latest version of wordpress including WP 5
Cheers!
Nice! Thank you for quick answer! 
Hi,
You’re welcome 
Have a nice day!
Very Nice Design, Congratulations! GLWS 
Thank you 
hello..I see your profile page. really you have greats portfolio
GLWS:)
thank you 
Incredible work! Good Luck!
thank you 