12894 comments found.
How do I change this text, seems you have a typo in your alert checkout message? Thanks
<div class="woocommerce-info">Checkout is not available whilst your cart is empty.</div>
Hello,
This message is generated by WooCommerce. Could you please test how it works with a default WordPress theme to confirm that our theme doesn’t affect it?
Kind Regards
hello, tested on a clean wp installation, woodmart is not compatible with Point of Sale for WooCommerce, can you check it please?
https://docs.woocommerce.com/document/point-of-sale/I can send you the plugin for testing
Thanks
Hi,
Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.
Thank you in advance.
.
Hi There,
I hope you are doing well
I am facing an issue with sticky header. I am only using a main menu in the bottom header. And I have 11 items. In the large screens I don’t have any issue. In the small screens the menu transferring into 2 lines while scrolling down (Sticky Header). So, do you have any solution for that? Like auto main menu text resizing depending on the screen size?
Best Regards
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
How do I switch from the domain name of the test station to the domain name of the official station?
Hello,
You can deactivate your theme license on your test environment and then activate it with the same purchase code on your live website.
Kind Regards
The latest version doesn’t support the AWS lightsail. The site seems to be broken, and the theme settings doesn’t work on it.
When I do the modifications on the theme options and save it, it always show the default options.
Hello,
Please, disable all external plugins and send us your admin access using the contact form on our profile page here https://themeforest.net/user/xtemos We will check what is wrong with your website.
Kind Regards
Tried disabling all the plugin, and also I tried it on a fresh installation as well.
I’ll send you the login details.
I have send an email with login details, and explaining the issues.
Thanks alot for your support. It is working perfectly now. Really appreciate your quick response and support.
Great, you are welcome!
Is this wordpress 5.7 ready?
Hello,
It is fully compatible with WordPress 5.7.
Kind Regards
Hello, I installed the theme’s demo but some sliders are missing. I am using the Flowers demo but can’t find the Flowers slider to edit its content. Could you please send it to me? My support has expired by the way, and renewing for just a missing slider isn’t something I can afford to do right now. Will you be able to help?
Hello,
Please, send us your admin access so we can check what is wrong and why it was not imported. Use the contact form here https://themeforest.net/user/xtemos
Kind Regards
The province in the billing address does not load the same one that the user has in his profile.
User billing_state = MU
Page checkout select billing_state = no selected
Does anyone know why this happens?
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
HI Kindly advice whether we can setup Inverter battery shop site like https://www.omelectronics.in/ Please confirm.
Hello,
Thank you for your question.
Our theme looks a bit different, but you should be able to create a similar website with it without any problems.
Kind Regards
Yes, the problem comes when update the Woodmart Core. All Theme components( I mean the theme components to compose the Home) disappear and come to text. I cannot attach images.
Hello,
Please, send us your admin access using the contact form on our profile page so we can check what is wrong https://themeforest.net/user/xtemos
Regards
Problems with latest update. The Theme components dissapear on Gutenberg Editor. How to solve that?
Hi,
Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.
Thank you in advance.
Hello, Can we know when your theme will be updated? We need to update the version of Woocommerce since several weeks. Thank you very much
Hello,
You are free to update WooCommerce to the latest version. Our theme is fully compatible with it. Our next update is planned to be released later this month.
Kind Regards
Hello, I want to create the header as it is on https://woodmart.xtemos.com/. I want the language and country displayed as shown int the link.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi, Im looking to purchase, but looking through the comments on here i can see that the header for product categories cant be changed, is that right? I would like to list categories in menu format but if its not going to have the header i selected then would it be worth it?
Hello,
Thank you for contacting us.
What exactly do you want to change in the header for product categories? Please, clarify your request so we can better understand and help you.
Kind Regards
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Images appear on each product (single product page) Thank you for your prompt response
It is added to the “After “Add to cart button” text area” via Theme Settings -> Product page.
you’re the best, 5 Stars I added
Thank you very much! Have a nice day 
Hello, a former employee purchased the Basel template 3 years ago, I can’t find the email and purchase code, the last week I sent you from your website form and I didn’t receive your response.
I need help you to fix the problem with search bar in responsive, I couldn’t find the CSS or php code.
Check the theme license
https://i.imgur.com/3ta0v3j.pngThank you.
Hello,
Sorry, but we can’t verify your purchase without your license key. And the screenshot can’t guarantee that your theme is activated with a real purchase code from ThemeForest and you have an active support period. You need to get access to your purchase code or buy a new license if you need help.
Kind Regards
WooComemrce told me your theme overwrites the settings on a page and the reason that the size attributes are not shown in order, is linked to your theme. Is there a setting within the theme to correct this? https://plschoolwear.co.uk/shop/aylesbury-vale-academy/ava-boys/ava-boys-pe-kit/ava-boys-pe-bundle-large-plus-vat/
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello, could you please in general check on your instagram feed plugin? On 3 different websites I have woodmart installed which are also on different servers, it doesn’t work. It happens often.
Hello,
Instagram has blocked external AJAX requests so you need to configure the integration by API, please read and follow the instruction: https://xtemos.com/docs/woodmart/faq-guides/setup-instagram-api/
Best Regards
Interested in your theme…have a few questions. I use elementor pro and prefer using that to build headers and footers. WIll this conflict with your header builder? Also, it seems that the you have html blocks to add elementor style widgets. It seems there is a conflict with html blocks and elementor if using html block + elements from header builder like account etc. Also can any of the shop design pages be imported without having to import entire demo?
Hello,
Thank you very much for being interested in our theme.
Yes, our theme will work well with Elementor Pro and you can replace our header builder with its custom header. We don’t quite understand what do you mean about HTML blocks. Could you please clarify your question?
Kind Regards
thank you for the quick response. I saw this theme on a friends site and he convinced me to consider it. He uses WPB, Since I plan to use elementor, i read in the comments that the header builder cannot be complete replaced by using the header from elementor pro theme builder. Also, when a custom header is created in html blocks using elementor, the display has layout errors. So can I use just the elementor theme builder to build a custom header or do i have to use your header builder and html blocks if I want to customize it.
We usually recommend using our own header builder since it is much simpler and has all the necessary functionality. But anyway, you are free to completely replace it with Elementor Pro without any problems. Note that our custom header elements like cart widget, wishlist, full-screen search, and others are not available as Elementor widgets.
on your demos, those elements look real good. HTML blocks is available for wpb, will that work with elementor? that way, i can add elementor widgets like weather etc and still use your builder. do you have plans to incorporate html blocks with elementor?
Yes, our HTML Blocks work both for WPBakery and Elementor. Sure, you can create any content with Elementor widgets and then put them to the header using HTML Blocks.
Hello there! i have 2 licences one of my clients close his domain and change it but didnt notify me so he is having problems with the licence that i add to him, can you please help me releasing it?
Hello,
Please, send us your purchase code using the contact form on our profile page so we can reset it.
Kind Regards
