59 comments found.
I don’t understand why I can’t access the support area with my password if I still have a month left.
Hi,
Yes, you have it. You can login to site on Login button:https://prnt.sc/1s6m0sx
After you can create a ticket.
https://support.gloriathemes.com/Kind regards.
many products have multiple variations how are variations handled in the popup?
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comKind regards.
Can a buyer modify an order means Extra topping of cheese, Extra topping of Chicken in Pizza & these will have extra charges displayed real time & in Cart?
Can I receive the order notification at WhatsApp?
Hi,
Yes, you can add those options to the product.
How a WhatsApp notification? Can you give me details?
Kind regards.
The user icon do not work on the mobile
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comKind regards.
Day 2 and still no response on my ticket… Now that i have read the comments i am getting scared that there will never be a response?
If my ticket is not anwered by tomorrow I want a refund, I submitted it Tuesday at 8 AM it is THURSDAY 15:50
3 DAYS and nothing, I have submitted a refund request.
Hi,
Sorry to hear that. I am going to contact with our support team. I will fixed this.
Kind regards.
Hello, congratulations for your template. I have some pre buy questions: 1. The template is not updated with the last version of wordpress. 2. I see that there are some errors accross the pages. 3. Is it compatible with WPML? Thank you
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comKind regards.
i have created the ticket, please answer asap
how many days do you need to answer to my ticket????
the demo content is not imported with theme setup
Hi,
Sorry to hear that. I am going to contact with our support team. I will fixed this.
Kind regards.
This support really is terrible. We’ve been experiencing bugs and wrong styling everywhere and not receiving any help!
We want a refund!
Hi,
It seems that you are using the theme on your site without any problem. Also, I checked your tickets, our support team is responded your tickets. https://prnt.sc/1364woq
Please write to the support center, if you live any problem. Our team will be help you always.
Kind regards.
Hello,
1. I wonder, is this a normal behaviour for the progress bar? https://monosnap.com/file/EAysf7lAOBDIoaP5XeaUdC8sIbg6i1 And when the import is done: https://monosnap.com/file/HkHaXzvw7ynxESZ4Ps2uyc1JJJxVuh
2. Seems like imported demo is missing its style on MOST of the pages. https://monosnap.com/file/tg3kUsjZFeSOkt7uowF34S5JGQMFjR
3. Demo pages are missing. After importing demo, pages Recipes V2, Contact V3, Menu Classic, Menu Box are missing in imported demo pages
4. Problem with About Us 2, Reservation, Contact V1 and Contacts V2 pages, layout and styles are missing: https://monosnap.com/file/cc2GMYexeheo22EUVEcTwjZZNpQsOH, https://monosnap.com/file/tYCyeKME4rKS2G1RROrweyZuqtjIUM, https://monosnap.com/file/w9KMCMQiBvOQ0GP0966DdXIkEizNGp
I believe these are the problems of your theme that need to be fixed ASAP
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comKind regards.
I asked for a refund!
HEY ARE YOU GOING TO REPLY TO MY TICKETS ON YOUR SUPPORT PLATFORM????????????????????
YOU SAY IT MIGHT TAKE YOU TO REPLY 24-48HRS BUT YOU REPLY JUST ONCE A WEEK AND EVEN PROBABLY BECAUSE ENVATO TEAM ASKS YOU TO DO THAT WHAT IS THIS SUPPORT????????
Hi,
Your refund is approved.
Kind regards.
Hi, is it possible for the menu to be tabbed – for example tabs are breakfast, lunch, dinner and when you click breakfast it displays items like in the Menu classic? And could I change the number of columns to be displayed (change to 2 or 1 column)?
Hi,
Yes, you can customize all of them.
Kind regards.
This is a bad theme. Not importing all pages from demo and styling breaks.
Also no response in support
Still don’t have al templates that are promised !
Hi,
I checked your ticket. Our team is responded your ticket. Please check it, our support team will be help you.
Kind regards.
Hello,
can you help me with the documentation for the theme? Please 
Found it:)) sorry
Congratulations…Nice work..GLWS 
Thank you!
Very nice.
Thank you!
Congratulation, best of luck with sales 
Thank you! 
Congratulations! Nice Work, GLWS 
Thank you! 
Great Work, Congratulations GLWS 
Thank you! 
Great Work. Cong!! 
Thank you!
Perfect theme bro! Congratulation
Thank you!
Fantastic Template!!! Good luck 
Thank you! 