54 comments found.
@Hienexp
I have used fancy box carousal widget in my website home page. I have enabled infinite loop option under fancy box settings. But the fancy boxes doesn’t working.
Could you please check this issue and let me know how can i scroll fancy carousal boxes infinite? I had saw in theme demo also there is also fancy box didn’t working.
Please help me with this. Thanks.
Hi,
Could you please create a new topic at our support forum email: farost.agency@gmail.com. with details of your issue, your site url and login credentials. Our support team will check and help you solve problems.
Kind regards!
Can I trial the demo site as administrator??
Sorry but this is impossible. Thanks!
Hello,
Pre-sale question: Can we use this theme on 2 or more websites?
Also, is it compatible with WP Bakery page builder?
Thanks!
Hi,
1 with 1 license key you only develop for 1 site online.
2 Sorry but our theme is built with Elementor plugin not WPBakery Page Builder.
Thank you!
What if I am not satisfied with the theme? A refund is possible or not? And if yes, what would be the conditions.
Thanks!
Hi,
1 You need check careful in demo site: https://demo.farost.net/energia/.
2 You can read the policy refund in https://themeforest.net/page/customer_refund_policy.
Thank you!
Hello,
I am have the theme and started customizing. And it is started giving problem.
I am unable to customer the contact and career page. Check screenshot below:
https://prnt.sc/12iou9sFYI: I do not have any other plugin installed in my website and no other theme is active.
Need fix for this asap.
Thanks!
Can I change the theme colour to a customizable blue colour of my choice?
Also can I do it where it’s Spanish as a first language and English as a second?
Hi,
1 change the theme colour:
Please enable Dev mode https://prnt.sc/114eceh then change color in Colors section: https://prnt.sc/114ed64 and clear cache. After color is changed on front-end, please disable Dev mode.
2
- to Spanish as a first language and English as a second: Please go to file: wp-content\themes\energia\template-parts\header-layout.php and change it: https://prnt.sc/114eg61.
- If you want make site multilingual, please use WPML plugin.
Thank you!
Hi,
I imported it successfully but error message ERR_TOO_MANY_REDIRECTS when I entered the homepage.
https://2021.vusonsolar.vn/Hi, We helped you install and import demo data for your site via email. You can check again. Thank you!
Is the theme have HTML also or only structured with Wordpress
Hi, Sorry but we don’t have HTML version. we build our theme from PSD. Thank you!
Is RTL Supported? Thanks!
Hi, Sorry but our theme don’t support RTL style. Thank you!
Hello, Hope this theme to become trendseller because i love your design, Congratulations.
Thank you!
Congratulation, best of luck with sales 
Thank you
Congratulations! Nice Work, GLWS
Thank you
