117 comments found.
Hi,
How to setup hamburger menu on mobile? I’ve changed the menu options but no display.
Thanks.
Hello,
Thanks for purchasing our theme,
I’m sorry but we don’t provide support here. Kindly start a new ticket in our https://forum.bdaia.com/ our support team are more than happy to help.
Best regards.
I’d like to know, how to change thumbnails of the categories in front page or change them, I tried in posts > categories > edit but there’s no thumbnails
.
Hello,
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Create An Account & Get Support
We look forward to helping you!
Thank you, Amr Jamal!
Why are my tickets being deleted?! I have already asked a question about Typography twice and it has been deleted both times!
Hi @charleenchen
We are sorry for you about this, we lost some tickets as a result of a defect in the technical support forum. Please write your ticket again now, and it will be answered immediately.
Best regards
Amr
Okay thanks for the quick reply. I have opened a new ticket. Thanks!
Please check your ticket now!
Hi, when i add comment on my post. comment reply button is not proper display under the comment content. it display like (REPLY TO USERNAME ” ARIA-LABEL=’REPLY TO USERNAME’>REPLY). please help me to solve this issue. this issue is also occur in your theme.
Hello,
Thanks for purchasing our theme,
I’m sorry but we don’t provide support here. Kindly start a new ticket in our https://forum.bdaia.com/ our support team are more than happy to help.
Best regards.
Hey, would you please reply to my ticket? I asked the question one week ago. Thank you!
Hello, Sorry for the late response.
Your ticket already answered, please check your ticket!
Best regards, Amr
Hello,
What kind of backend does this have? Elementor, Visual Composer etc.
Hey,
Thank you for your interest,
The template works through the use of page templates! For easily choose your look in seconds!
Best regards, Amr
Hey i need help urgently! I just bought your theme and installed the demo content. I was also confirmed that it worked. But when I click on “My Website” I see NOTHING. Everything is white. I don’t know what to do now. Please help me.
Hello,
Thanks for purchasing our theme,
I’m sorry but we don’t provide support here. Kindly start a new ticket in our https://forum.bdaia.com/ our support team are more than happy to help.
Best regards.
Where can I find the code for the forum?
You can go to download page: https://themeforest.net/downloads and check here: https://ibb.co/xfKzrBM
Can you reply to my tickets, please?
Sorry for the late reply , Your ticket already answered, please check your ticket!
I have a big problem since I purchased this theme more than 6 months ago, the speed of the theme on the phone is very weak and inconsistent with the laws and conditions of Google Adsense, and the site was rejected 12 times, and this is due to the weak speed of the theme and its incompatibility with AdSense. I want a solution to be compatible and Accept it and improve the speed of the theme with the site
Hi @mohamedkasem,
To improve the speed of your site please read this carefully: https://harmuny.bdaia.com/docs/#13Best Regards
Hi! Just a quick question – is there any possibility to add “Name” field into newsletter sign-in form? It’s extremely important as I use GetResponse which can’t import contact swithout this field through Zapier 
Hi @pikusit,
Yes of course, It needs to be investigated on your website and that requires additional information from you, some of which may be private.
You can provide me with an access to:
1. Your website link 2. Your website wp-admin link! 3. Your Dashboard access ( UserName/Password )
via private messaging via my profile page, Will be custom by our technical support!
Best regards, Amr
Thanks for your response, I managed to do it by myself
When I actually installed everything it came up it’s not so complicated as it is in some templates connected with Mailchimp 
Awesome
, glad you were able to work it out!
Best regards, Amr
Something’s wrong with comments though. I got first comment and in response link there’s short part of html displayed. I’m contacting you privately to solve this 
Hello,
Will look at the details you sent privately.
Best Regards,
Any plans for adding Link format for posts : ) ?
Yes, of course 
Do u have expected date for that?
Unfortunately, There is no specific date because we are working on a major big update to the theme.
Hi, the child theme is not adapted for RTL version, many style issues…Can you please send me RTL child theme ? I am using 1.1.3 and can’t update to not loose the style, but when I want to use the child theme, I get many style issues, not like the parent RTL theme.
Hi @aicana
Please provide your website to check style issues! So we can help!
Best regards, amr
It is Woocommerce ready?
Dear comepot,
Yes you can, you can download the demo from the link down below
https://harmuny.bdaia.com/shop/Thanks in advance
Is it German language included?
Dear comepot,
I hope everything is ok, sorry the German language is not supported but you can use any languages support software for help
Thanks in advance
Hello Team, I am not able to view the forum with information I need. I created a forum account as instructed and did a search on homepage slider issue. Following that it asks me for my purchase code, which I copy and paste from the download page. Following that it allows me to view 1 forum post and when I go back to the search to check the other posts to find the answer it presents the box again asking for the verification ID. I then input again and this time it throws the following error :
“Sorry, this key is already in the database. If you think this is a mistake, please contact us to resolve the issue.
You do not have any valid Purchase Codes for this forum, please enter one to create topics and view this forum. You can find your Purchase Code on the downloads page of your Envato Account.”
This does not make any sense as it is seeing the code because I previously inputted it. How do I get around this? As I went through your documentation completely and it is missing a lot of details that I need to finish setting up my webpage with your theme…so I will need to be able to search the forum multiple times to get help. And I do not want to just have to open a ticket without checking if the answer is already there and it says I have 6 months of support that just started.
So please advise. Thanks in advance for your quick attention and help with this important issue.
Hello, Please check the existence of the Password message in the Junk or Spam… if not found, Please provide me with your user name & password that you used in registration + the purchase code and send them via my profile page to check your account and activate it for you.
Best Regards
Hi!
Can you please answer the questions in my support ticket that I submitted last week? We are really waiting for your answers…Thanks in advance!
Hi @Daniellenicolesmit, Sorry for the late response.
Your ticket already answered, please check your ticket!
Best regards
In the part of “import demo data”, for each demo style, there is always one called theme options. What is it?
Hi @xuyuanhang
This All Theme Settings ex Logo, Header layout, Footer Settings and etc…
Best Regards
I purchased this theme but it won’t let me use my own homepage layout without having all the post feeds on it. I’d rather have a separate blog posts page for this, or have the option of where on the homepage I want the posts. Very limiting! I also tried to customize the off Canvas Menu Widget, and the changes I apply show in the customizer preview but don’t work at all in the front end.
Also, the search doesn’t seem to work on pages, only posts??
Hi @stella_r,
It would be difficult to assess/advise on the issue via the comments section. We would request you to please contact our support team to have you issue checked by them
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Best regards
I bought this theme and it was working and now I can’t get the homepage to switch between options, the feature section has disappeared altogether. I thought it might have been a plugin, but it’s not. Has this happened to your other customers?
Hi @jasmynec,
Thanks for purchasing our theme,
I’m sorry but we don’t provide support here. Kindly start a new ticket in our https://forum.bdaia.com/ our support team are more than happy to help.
Best regards.
Pre-sale question for you as I’m considering buying this theme: Is it possible to customize the background? Can I use my own image as the background, or does the theme only support the light or dark modes? Thanks!
Hi there,
You can actually control the background, but we see that this does affect the readability!
Best regards
Hi How many websites can I use this theme??
Hello,
The license can be activated only for one website