Hi Bec,

Can you please verify that you’re using the latest version of Centaurus?

You can check the version at the end of item description(changelog).

Kind Regards

Hi there,

I can confirm I’m using version 1.1.7.

I have the Envato Market plugin installed to keep everything up to date.

Many thanks, Bec

Hi,

Can you please provide me with your wp-admin at the form in our profile, so I will have a quick look at what’s going on?

Feel free to ask for anytihng you need. Kind Regards

Hi Eva,

Can you please add the following code at Appearance > Customize > Additional CSS.

.theme-loader {
        display: none !important;
 }

.wow {
        opacity: 1 !important;
        visibility: visible !important;
 }

Feel free to ask for anything you need.

Kind Regards

Yes! It workes! Thank you!

You’re welcome anytime

Feel free to ask for anything you need.

Kind Regards

Hi Bec,

Please make sure that you’re running the latest version of the theme which is version 1.1.6, you can update it via the Envato Market plugin.

- https://envato.com/market-plugin/

Feel free to ask for anything you need.

Kind Regards

Hi there,

Thanks for your reply – that seems to have sorted it. Muchly appreciated.

Kind Regards, Bec

You’re welcome anytime

Feel free to ask for anything you need.

Kind Regards

Hi,

I am very sorry for the late reply, can you please create a ticket in our support system: https://neuronthemes.ticksy.com

Kind Regards

Hi,

Sorry for the late reply.

Please go to Settings > Permalinks and click save changes, make sure that you have selected Post Name. Also, please make sure that you’re running the latest version of the theme.

Kind Regards

Hello.How can I control the related products? Seems it is not controlled by tags? Thanks.

Hi,

Products can be Related to each other in three ways: Up-Sells, Cross-Sells or by having the same categories.

So plesase check the article below.

- https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

Feel free to ask for anything you need.

Kind Regards

Hi,

Sorry for the late reply,

You can customize your shop pages by going to Appearance > Customize > Shop.

Feel free to ask for anything you need.

Kind Regards

Hi,

I am so sorry for the late reply.

Also, I apologize that I misunderstood you, please go to Appearance > Customize > Utility > Breadcrumbs > Product Visibility and set it to hide, and then it will be removed.

Kind Regards

Thanks for your reply.But it is still not working though I have followed your step.You can check this page http://shop.paintbook.net/shop-2/shop-wide/shop-wide-masonry/ and see when the mouse on the product the product title still be there.

Sorry for the misunderstanding, it seems like you’re trying to hide the title of the products and not the breadcrumb title.

.o-neuron-hover-holder__body-meta__title { 
   display: none !important;  
}

Feel free to ask for anything you need.

Kind Regards

Hi,

We’ve tested this plugin, and it’s fully compatible with our Centaurus theme.

Feel free to ask for anything you need.

Kind Regards

Hi,

Can you please create a ticket in our support system:

- https://neuronthemes.ticksy.com

Kind Regards

Hi,

I’m so sorry for the late reply.

I don’t understand your question, if you want to remove the delay of animation please go and edit that Portfolio Grid, and at Style Tab, you have the Animation options and you can set it with or without delay, or you can remove the Animation by setting it to none.

- https://prnt.sc/v9a6es

Feel free to ask for anything you need.

Kind Regards

Now I know, thank you!

You’re welcome anytime

Kind Regards

Hi,

I am sorry but header & footer builder is not included in Centaurus, we can help you with some Custom CSS if that’s alright for you

Kind Regards

Great, thanks

You’re welcome anytime, free free to ask for anything you need

Well, here’s a quick explanation.

- https://neuronthemes.com/centaurus/portfolio/side-portfolio-v3/

This is a Side Portfolio created with Portfolio Item Settings, there are options like the following screenshot. https://prnt.sc/txcgpz

This is an Elementor Portfolio, you can add anything that you need here.

Kind Regards

Thanks for the reply. I mean the portfolio page thou not the individual portfolio item pages, on this page here if its possible?

Hi,

You’re welcome anytime, sorry I thought you’re asking for portfolio item.

Unfortunately, that’s the only layout.

Kind Regards

Hi,

This portfolio is created through portfolio item settings, you can change that to Elementor and have the layout to add anything that you need.

Kind Regards

Hi again. Alternatively to MemberPress, I am open to Restrict Content Pro. Thank you for letting me know if your theme works with either or both of these membership plug-ins.

Hi,

I am very sorry for the late reply.

Unfortunately we cannot test for the moment Centaurus, we will accept the refund within 14 days if the theme is not compatible and doesn’t suit your needs.

Kind Regards

Thank you for your quick reply. I have not purchased it yet. I need to know if it will work for my needs. Can you please test and let me know whether this theme is compatible with these WP plug-ins… (a) MemberPress or Restrict Content Pro and (b) WP Courseware or Learndash? Thank you!!

Hi,

Can you please create a ticket in our support system.

- https://neuronthemes.ticksy.com/

Kind regards

Hi,

I am very sorry for the late reply, we’re very limited on this time I hope you’re safe from this pandemic.

1) There are two types of styles, meta inside and meta outside, with meta outside you, will be able to show the content under the image.

Link

2) You can group two elements, one will be hidden in desktop and it will be visible on mobile.

- https://prnt.sc/rvzwja

Kind Regards

Thanks for your reply! I’m doing well here and I hope you are as well.

I don’t think I explained my questions properly. Let me attempt to clarify:

1. We want the description to appear under the image gallery instead of above it on portfolio item pages, not on category pages. Here’s an example URL:

2. Your screenshot refers to Elementor section settings, but again, what we want to do is on the portfolio item pages only. Can the image gallery load as a slideshow on mobile instead of a series of vertical thumbnail images that turn into a slideshow when clicked?

Hi,

If this is a support question and not pre-sale, please refer to our support system:

- https://neuronthemes.ticksy.com

Kind Regards

Hi,

The review count number is already displayed on the product page. https://prnt.sc/q5je54

Is your question for any other page?

Kind Regards

I’m sorry, to clarify, I meant “on the home page or shop page”. Like here, for example: https://neuronthemes.com/centaurus/shop/shop-wide/shop-wide-grid/

It only shows the product, and without even a ‘Buy Now’ button or social proof like reviews, there’s no incentive for a potential customer to even click on an item to check it out in more detail (or to choose one over the other).

Hi,

Sorry for the late reply.

Via some PHP snippets, you’ll be able to include the star reviews on these products, I can assist you after purchasing.

Kind Regards

Hi,

Unfortunately, it does not support RTL support.

Kind Regards

I noticed an earlier comment about same issue and I updated php to 7.2. Did not work for me.

Here is the info file: http://akdimuhendislik.com/info.php

Hello again,

I adjusted the php settings as you have mentioned in your docs and now it works without a problem.

Hi,

Good to know that you managed to fix it

Feel free to ask for anything you need.

Kind Regards

Hi,

That can be achieved via some Custom CSS which I can provide you after purchase.

Kind Regards