157 comments found.
I just updated my theme with your latest version (plugins too). But after update my slider on main page (Flexslider) is not working. When i edit the page (with elementor) it’s showing the images in the slider, but on live blank white space. I also deleted and recreated the slider and same issue.
Thanks.
Hi.
Thank you for using our theme.
Send your website URL. We will check it out
Best Regards
This is it: https://www.artasim.ro/
Send your dashboard credentials. We will fix it. Private support link:
https://themeforest.net/item/fotofly-photography-wordpress-theme/21190239/support/contactAre you still supporting this theme? I sent an email via your support a few days ago and no reply yet.
4 business days now and still no reply from you
Hi, not working with php8…that’s not good…when the templates will be ready for php8 or do i have to buy a new Theme….
HI.
Resolved.
Best Regards
While this Theme is not actively updates i change now to Kinetika. The Fotofly Theme isn’t up to date. No Answers from the support…
Hi, first of all thank you for this beautiful theme.
I have an issue with the settings of the blog page. When I try to change the blog template into some of the theme options, nothing changes. I have tried to change it into “moving thumbs” and other options but it cannot be done for some reason. Also, I don’t know how to put Flickr into the social list of the footer.
Best regards
Hi.
Thank you for purchasing our theme.
Change Blog Page and in the page options you can change its layout.
We will add it into the next update.
p.s. please don’t forget to update your support badge. (your support is already expired)
Best Regards
Hi, I’m look but do not see an photo upload option for select people?
Hi.
Could you explain further what did you mean?
Best Regards
If someone has a particular photo they want to show, they login and upload the photo awaiting approval. Once approved the photo automatically goes into the page for public photos. I’ve been looking for months for a theme that does it.
Hi.
When will it be possible to integrate saved Google Fonts in Elementor, in the Theme Options of Fotofly?
Hello I can’t activate my plugin Fotofly Core. When I try appears this message: Fatal error: Cannot redeclare fotofly_fn_open_graph_meta() (previously declared in /home/josebarr/public_html/wp-content/plugins/frenify-plugin/frenify-core.php:811) in /home/josebarr/public_html/wp-content/plugins/fotofly-core/fotofly-core.php on line 20 Can help please?
Hi.
Thank you for purchasing our theme.
Please deactivate Frenify Core and activate Fotofly Core.
p.s. Please do not forget to update the support period. Yours has been outdated.
Best Regards
Hello, I’ve been having critical errors, each time i change or edit the categories of either portfolio or gallery…
this is the 3rd time i’m resetting wordpress.
Hi.
Thank you for purchasing our theme.
Try to install Classic Editor plugin.
Best Regards
Will the change log soon be updated? It stops at 2.6 .I think we are at 2.8 now.
Hi.
Sorry for the late response.
We have fixed some PHP issues in latest 2 versions.
Best Regards
How come a “Photography WordPress Theme” in 2021 does NOT include any Meta information from the library into the alt-tags of any image on the site? this is a crucial feature for SEO and user experience!
Hello I am glad to using fotofly Its really elegant and comfortable to use. but I have a little issue I have integrated thrid part plugin polylang for multi language but when I am activating and using plugin elementor content don’t shows up I try many things to do against it but I cann’t resolve Please any advice?
Hi.
Replied via email.
Best Regards
Hi there,
My homepage, About me, Services page images, and layout suddenly changed and disappeared.
I don’t know what went wrong, can you please help me see to this or let me know what I can do?
I got this theme as a free download from Themeforest and built a website with it but suddenly my content vanished and I have since tried to uninstall and reinstall the theme about 2 times but the demo content doesn’t even load.
Must I purchase this theme before I can get help with this or get it to work well enough? Please I need help!
Hi.
Thank you for using our theme.
Send your dashboard credentials with website URL to our email: frenifyteam@gmail.com
We will check it out what’s issue.
Best Regards
Hi!
First of all, You did a wonderful job! Thank You!
The quastion is how can I efficiently change the “Discover URL” adress on Portfolio Quintuple on the home page?
No matter what adress I enter in Elementor, it always redirects to the Home Page.
Thank You!
Hi.
We will check it out as soon as possible.
Best Regards
We have fixed this issue and updated the theme.
Just update the theme to solve this issue
Thank You!
You are welcome
Hi!
I updated the theme to 2.7 version with envato market plugin.
Infortunatly still can’t change the “Discover URL” adress. I can type anything and nothing changes. It still redirect to the Home Page.
Thank You!
Hi.
Please reinstall Fotofly Core. ( it seems you forgot to remove Fotofly Core and install new version of the plugin)
Best Regards
Did it help?
Fotofly Core reinstalled. I compare the files with WinMarge to be sure. Dit not help.
Send dashboard credentials to frenifyteam@gmail.com
We will check it out
Sent
The issue was solved thanks to Frenify Team support.
Updating the plugin via the dashboard helped.
Thank You very much.
Hi. I love this theme, but there’s not much I can do. Please tell me if I have to buy elementor PRO to make modifications and easy editing? Yours sincerely. Marek.
Hi.
Thank you for using our theme.
Free version of the Elementor is enough to use all theme functionalities.
Just try to add Fotofly Shortcodes to your page and build your website easily with modern design.
Best Regards
Hi. I did, but it doesn’t work. Please show where the files are Fotofly Shortcodes. I did with the manual. The ELEMENTOR fields do not work. Tell me how to do it? Yours sincerely. Marek.
Hi.
Send your dashboard credentials to frenifyteam@gmail.com We will check it out what’s the issue
Best Regards
Hi, why I don’t have “Theme Option” in the child theme?
Hi.
Please use the latest version of the theme. ( v2.6)
Best Regards
Hi Team, when you release an update can you put up a note which tells us about what is new or changed in the new update please
Hi.
Sure. Just read theme changelog in item details. https://themeforest.net/item/fotofly-photography-wordpress-theme/21190239#item-description__change-log
Best Regards
the envato promotion offered this theme for free, after dowloading and instal, received this message
Unzipping the package …
Installing the theme …
The package could not be installed. The theme does not have a style.css style sheet.
Failed to install the theme.
doesnt work! how to fix this? thanks
Hi.
Thank you for downloading our theme.
Please, unzip downloaded file, find fotofly.zip and install this file into your themes (in your dashboard).
Best Regards
Great job!!
Hi.
Thank you 
Best Regards
Hi, when I tried to install your beautiful template into my Wordpress site ( latest version ) I got this message : The package could not be installed. The theme is missing the style.css stylesheet. What am I doing wrong ?
Hi.
Thank you for purchasing and using our theme.
Please, unzip purchased file, find fotofly.zip and install it into your themes (in your dashboard).
Best Regards
How much would you charge to install fotofly so it is identical to your demo?