485 comments found.
Good evening, I have to create a website for a transport company and I like your theme. The company that commissioned the site from me will rent vehicles in the future. I wanted to know if your theme is ready for rent or if it is compatible with any plugins
Does this theme support the front editor?
Hello; The default icon is not visible. 90’s and empty
I imported it again, it’s okay
Hi Thanks for this great template. I would like to buy this theme but i have some quetion to clear before buying please, 1. I plan to build a diff. Language wesite also with arabic Language, Is the theme abel for RTL? 2. tracking Plugin, do you recommend a tracking plugin which is compatible with the theme? 3. the One click demo importer will be include the images? 4. quote calculator, do you recommend any quote calculator which is compatible withthe theme? Thanks a lote for your support, Kind regards,
Hi,
1. The theme doesn’t support RTL by default. Therefore, it may require additional styles and scripts to fit RTL text.
2. The theme doesn’t contain a tracking functionality, therefore, we can’t provide you with the tracking plugin. You can try to use one of these plugins https://wordpress.org/plugins/tags/tracking/.
3. Images aren’t included in the theme due to licensing restrictions. The images are replaced by placeholder images.
4. You can try to use our Cost Calculator Builder plugin for this purpose – https://wordpress.org/plugins/cost-calculator-builder/.
regards
Hey guys, i tried to install on wordpress and it failed. It says the styles.css file is missing, how do i fix this.
Hi,
Please follow the instructions in this manual – https://docs.stylemixthemes.com/f-a-q/how-to-fix-errors-during-the-theme-and-demo-content-installation-process#stylesheet-is-missing.
regards
I have issued ticket on 29th of January #Z508 but not yet responded
Hi I purchased theme few days before and unable edit pages through WPbakery page builder.
” Fatal error: Uncaught Error: Call to undefined method RevSliderSlide::check_valid_image() in C:\xampp\htdocs\wordpress\wp-content\plugins\revslider\includes\slide.class.php:2325 Stack trace: #0 C:\xampp\htdocs\wordpress\wp-content\plugins\revslider\includes\slider.class.php(2263): RevSliderSlide->get_overview_image_attributes(‘gallery’) #1 C:\xampp\htdocs\wordpress\wp-content\plugins\revslider\admin\includes\functions-admin.class.php(191): RevSliderSlider->get_overview_data() #2 C:\xampp\htdocs\wordpress\wp-content\plugins\revslider\admin\includes\functions-admin.class.php(126): RevSliderFunctionsAdmin->get_slider_overview() #3 C:\xampp\htdocs\wordpress\wp-content\plugins\revslider\admin\includes\shortcode_generator\shortcode_generator.class.php(200): RevSliderFunctionsAdmin->get_short_library() #4 C:\xampp\htdocs\wordpress\wp-content\plugins\revslider\admin\includes\shortcode_generator\shortcode_generator.class.php(22): RevSliderShortcodeWizard::add_scripts() #5 C:\xampp\htdocs\wordpress\wp-includes\class-wp-hook.php(287): RevSliderShortcodeWizard::enqueue_scripts(‘post.php’) #6 C:\xampp\htdocs\wordpress\wp-includes\class-wp-hook.php(311): WP_Hook->apply_filters(false, Array) #7 C:\xampp\htdocs\wordpress\wp-includes\plugin.php(484): WP_Hook->do_action(Array) #8 C:\xampp\htdocs\wordpress\wp-admin\admin-header.php(102): do_action(‘admin_enqueue_s…’, ‘post.php’) #9 C:\xampp\htdocs\wordpress\wp-content\plugins\js_composer\include\templates\editors\frontend_editor.tpl.php(19): require_once(‘C:\\xampp\\htdocs…’) #10 C:\xampp\htdocs\wordpress\wp-content\plugins\js_composer\include\helpers\helpers.php(978): require(‘C:\\xampp\\htdocs…’) #11 “
good morning, I am interested with this theme, does the theme have a tracking system? if yes, can I see an example of a tracking page demo along with an example of its tracking number? thanks have a nice day
Hi..I would like to purchase this template. But I don’t know if it will benefit me. I want to create a shipping company and collect orders from other stores. The customer will have a goods control panel in his account. Is this possible in this template
Hi,
All theme functionality you can observe on our live demo site. Also, there is a related manual that can help you to learn more about the theme -> https://docs.stylemixthemes.com/transcargo-theme-documentation/
regards
After Importing the demo, the slider is not showing anything
there is black screen and indicating that “Oops. slider with alias main_slider not found”
Hi,
Please create a ticket with your site credentials and our support team will check it and contact you ASAP.
regards
I have issued a Ticket not yet responded Ticket Number #65938
Hi, How can I remove the link “read more” in the services section?
Hi, I have a problem with the map. It works properly on google chrome but not on Mozilla Firefox. How can I fix this?
Hi,
Please create a ticket with your site credentials and our support team will check it and contact you ASAP.
regards
Dear support, I purchased it 2 years ago and now I want to extend it. Could you please advice, does the cost also includes WPML and other plugin prices? Should I have to pay also for additional plugins? Thank you
Hi,
WPML plugin is a completely separate plugin and it is not included in the theme pack, you need to purchase it separately. In case if you want to use PRO features of included plugins (like WPBakery, Elementor, Slider Revolution, etc.) you need to purchase a license separately.
When you extend the support period you will get only a support period from our Customer support team.
regards
Can i get file for missing slider: main_slider and revolution slider navigation : Slider 1
Hi,
Please create a ticket with your site credentials and our support team will check it and contact you ASAP.
regards
Already send a ticket yesterday with ID #64243
I submit a ticket and still waiting for answer. Could you please help me to solve these issues.
- I edit sth on contact form and lost the original codes. Can you send me the first verison of contact form codes.
I disabled some rows on the main page but it doesnt change and still visible on the page. how can i disable them?
Hi
We never advertised that our support team replies immediately. We are experiencing a much larger number of tickets than usual so the waiting time is longer than expected. You can see this notice in our ticket system which means that answers to the tickets can take up to five days.
Please kindly wait, our support managers will check your ticket and will contact you ASAP.
regards
It’s been 1 week and still no reply. I can’t wait 7-10 days for every question. I texted on your wall you reply in 1 day. That means you can do if you want.
I purchase Transcargo theme from here. I want to update WPBakery Page Builder plugin in my website. Now my present WPBakery Page Builder version is : 6.0.5 | How can I do this?
Hi,
All the plugins which are not free come under our Extended License, so you don’t need to pay for their license to use them. Some of them might have messages requiring activation, but they are already activated on our side. No purchase code needed. When using them under our license you will need to wait for the plugin updates in our regular theme updates. If you want to be able to auto-update them from wp-admin, you will need to buy your own personal license for that. However, we always include the latest versions of the plugins in every update of the theme.
regards
please how can i reset the theme to default
Hi,
Please follow this manual -> https://www.wpbeginner.com/wp-tutorials/how-to-restart-a-wordpress-site-reset-wordpress-the-fast-way
regards
Hi, I am interested in buying this theme but I have a question? Does this theme offer tracking?
Do you have a test order reference to check the order status ?
Importing demo content running long and long, but data not imported.
I am getting trouble to import demo content.
http://beta.bestglobalbd.comHi,
Please create a ticket with your site credentials and we will check it for you https://support.stylemixthemes.com/tickets/new/
regards
Please check again your support panel.