277 comments found.
Unable to Install Purchased Theme it says Failed Kindly send the documentation link to install and basic requirements
Please i find it difficult to install the theme…....... each time i tried, a message showed up with this >>> The link you followed has expired.
Please try again.
After installing the THEME, I tried to import the DEMO DATA but am getting this information>>>> Error: Not Found (404) Please HELP. I need the DEMO Page to work on. Thanks
Please check theme requirements section from documentation
I put image as FULL size, but the display is still too small (not the original full size), how to extend the width? please refer https://ibb.co/TwN86WK
here is the new link https://ibb.co/H7HqGD7
For company logo, how can I put larger image? i find the corporate logo a bit small
Can you check under style section has option for images width? Thanks
can show me the path? Appearance > Header > Style > ???
From your screenshot please check here http://prntscr.com/10bx8mc
how about corporate logo (site logo)? thanks
site logo height adjustment? Just go Braintech Option then General Section where you add already logo where has option logo height. Thanks
Great, thank you! I am glad that I have made the right choice to buy your template!
Please try to left a good ratings with comments
done
Thanks a lot
se instala en wordpress
Yes, It’s in WordPress. You can install the demo data using one click demo installer. Thanks
For footer 4 (newsletter), how can i hide/disable the section? rather than remove/delete the section?
Currently you can’t hide/disable but you can remove now form footer four widget area text. When need again add here text/shortcode it will be show. Thanks
But How to hide/disable (rather than delete)?
Footer four widget will be there. Just widget content you drag now inactive widget area. When need again show it. Thanks
using template home 9, the video player cannot play video “An error occurred. Please try again later. (Playback ID: 49sezTyV-d2h8j0p) Learn More”
Hi, This is popup video right? Please use full URL as like https://www.youtube.com/watch?v=tkThkOz4Ygk
How can I resolve this issue “RS Addon Custom Elementor Addon” requires “Elementor” to be installed and activated.
Install “Elementor” plugin first. Than install RS Addon plugin. Then this issue will resolve. Thanks
Hello,
Theme is not working i get a imcomplete theme with a very bad design.
Hi, What’s problem you are facing? Can you please send us details with your support mail so we can fix your issue. Thanks
Hello i can’t translate the theme from english to french
Please install loco translate plugin so you can translate theme custom text also. Thanks
it was already installed but i get 0% traduction
Hi, I find your themes are nice, but they are all loaded very slowly. Is that your server issue? Or your themes in fact are loaded slowly due to some reasons?
Hi, There lot of PNG images for demo purposes. When you will be use your own images and optimize it will be fast. Thanks
Does this package come with all 22 demo homepages?
Hi, Yes you will get all demo pages. Thanks
Do all the themes come with images, as per demo?
Hi, Yes you will get all demo pages. Thanks
Can I confirm that I can keep all the images on my website (as per your demo), correct?
Yes you can use since all images are free. Thanks
I have problems with this theme. Install the demo data to be modifying as I see fit and each change damages the website.
I perform the installation according to the procedure but it does not allow me to configure anything that is outside the demo data.
Hi, can you please send me your site URL and issues with our support mail so we can easily help you.
Ok, I write you by mail
We will check soon
Cuando busques ayuda para este problema, es posible que se te pida la siguiente información: WordPress versión 5.6.1 Tema actual: Braintech (versión 1.6) Plugin actual: Redux (versión 4.1.24) PHP versión 7.4.15
Detalles del error
Se ha producido un error del tipo E_ERROR en la línea 205 del archivo /hermes/bosnacweb05/bosnacweb05ak/b683/ipg.lguzman218717961/wp_site_1613759223/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-colors.php. Mensaje de error: Uncaught Error: Call to undefined function ctype_xdigit() in /hermes/bosnacweb05/bosnacweb05ak/b683/ipg.lguzman218717961/wp_site_1613759223/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-colors.php:205 Stack trace: #0 /hermes/bosnacweb05/bosnacweb05ak/b683/ipg.lguzman218717961/wp_site_1613759223/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-colors.php(288): Redux_Colors::sanitize_hex(‘106eea’) #1 /hermes/bosnacweb05/bosnacweb05ak/b683/ipg.lguzman218717961/wp_site_1613759223/wp-content/plugins/redux-framework/redux-core/inc/validation/color/class-redux-validation-color.php(42): Redux_Colors::sanitize_color(’#106eea’) #2 /hermes/bosnacweb05/bosnacweb05ak/b683/ipg.lguzman218717961/wp_site_1613759223/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-validate.php(39): Redux_Validation_Color->validate() #3 /hermes/bosnacweb05/bosnacweb05ak/b683/ipg.lguzman218717961/wp_site_1613759223/wp-content/plugins/redux-framework/redux-core/inc/classes/class-re
Fatal error: Uncaught Error: Call to undefined function ctype_xdigit() in /hermes/bosnacweb05/bosnacweb05ak/b683/ipg.lguzman218717961/wp_site_1613759223/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-colors.php on line 205
Pila de llamadas:
Redux_Colors::sanitize_hex()
wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-colors.php:288
Redux_Colors::sanitize_color()
wp-content/plugins/redux-framework/redux-core/inc/validation/color/class-redux-validation-color.php:42
Redux_Validation_Color::validate()
wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-validate.php:39
Redux_Validate::__construct()
wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-validation.php:197
Redux_Validation::validate()
wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-options-constructor.php:907
Redux_Options_Constructor::validate_options()
wp-includes/class-wp-hook.php:289
WP_Hook::apply_filters()
wp-includes/plugin.php:212
apply_filters()
wp-includes/formatting.php:4906
sanitize_option()
wp-includes/option.php:369
update_option()
wp-admin/options.php:314Query Monitor
We will check it within 3 hours and get back to you
Ok
The error continues and does not allow me to use the theme Please if you can solve the error for me. Thanks.
Will fix it soon
How to remove that menu icon (:::) in desktop view ? i dont find any Reobiz option to edit this, can you please tell me, i have to submit the project and thats only thing left, in that option braintech logo is not removable ??
From Braintech Option then Offcanvas style you can disable it. Thanks
I tried but it is not turning off
Then Please go edit of page. Bottom of edit has another option to disable it. Thanks
Can You Please Tell me in Detail, where can i found the option, or you can mail me the instructions with photos to gajjavellynagaraju@gmail.com
Please send mail to our support so we can reply you with screenshot. support@rstheme.com
I have sent the meil but nobody is responding, i have another problem which is i am not able to remove “Grow Your Business and Build Your Website or Software With Us.” from Single Team Member page, it has a button which is redirected to braintech contact page, please help me.
You can change this links from widgets and we will check your mail also.
Thank You, Only one thing is left which is (:::) this icon in the desktop view, which is not disbling even after turning offf, off canvas option
I have completed the setup of contact forms, but they are not working, whenever i click submit, it shows “There was an error trying to send your message. Please try again later. “
We will check and update. Thanks
can you please send mail to our support with site URL with access? https://themeforest.net/user/rs-theme#contact
The topic is mistaken the following error:
“Warning: Trying to access the offset of the array in the null type value in C: \ xampp \ htdocs \ heroica \ wp-content \ plugins \ elementor \ includes \ base \ controls-stack.php on line 1403”
My version of php is 8.
Can you please share your site URL with access to our support we will check it.
How to change primary color. Unable to do via Admin.
Hi, go to Braintech Option then under style you can change primary color. Thanks
How to remove that menu icon (:::) in mobile view ?
You need menu icon at mobile but you can’t remove it. But you can change it form Reobiz Option. Thanks
Reobiz option ?? sorry i don’t understand what really that is and where is that can you make it clear?
(As I don’t want any menu so not even in mobile)
So you don’t want to show menu at mobile? Then please send mail to our support with your site URL with admin access. Mail send to support@rstheme.com
lot of bugs & very less customisability and poor results in google speed test. I want my money back
If theme has problem we can fix. But google speed not only depend with theme. It’s your uses images, server speed, cache etc. everything related. You can optimize all images and use any good cache plugin. Thanks
I want to install this theme on my site? Can you check my site?
https://www.ilanekle.netThis is IT solution theme but it’s real estate website
Error: Service Unavailable (503)
I can’t import demo data, it gives me error…
Please check below setting with hosting then try agian.
Many issues that you may run into such as: white screen,400 error, 500 error, demo content fails when importing, empty page content and other similar issues are all related to low PHP configuration limits. The solution is to increase the PHP limits. You can do this on your own using cpanel, or contact your web host and ask them to increase those limits to a minimum as follows:
Max_execution_time 300 Memory_limit 128M Post_max_size 54M Upload_max_filesize 128M
Installed theme but cannot import any demo data. it says that it has imported but nothing has been added.
Hi, please check theme requirements section from documentation.
Already have and had my host do everything on the requirements.
Okay send mail to our support with your site URL with access. We will check it.
what is your support email address?
Hi Team,
The theme looks really good, I just want to use one page 6 instead of whole theme, is it possible ?
Thank you
Yes, you can use anyone. no problem. Thanks
Thanks for the quick and speedy response, I am gonna purchase it now 
Just one more question, will I also get the demo data with all the background and images ?
Yes, you will get those also. Thanks
Hi Team,
I have purchased the theme and also activated and imported demo data but the menu bar is messed up and I only intend to use page 6 in single page mode, can you point me where can I look them in the documentation for making these changes.
thank you
Go to settings -> Readings and select front page to one page 6 and save it. Thanks
