113 comments found.
Hi, Is there a way I can disable reviews (star rating) in the courses. I deactivated the learn press review add-on plugin but it says please install learn press course review plugin now instead of going away from the page
https://demo.goodlayers.com/yoku/demo1/courses/yamas-and-niyamas/Hi,
Please add the css code in the path: Goodlayers > Goodlayers > Miscellaneous > Custom Css/Js > Additional CSS ( without <style> tag ):
.yoku-lp-course-info.yoku-type-review {
display: none;
}
=========
If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here. 
However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )
Please note that we no longer provide support via this channel anymore (Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.
Hope you understand this.
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Thanks a lot for this. I understand the support has expired. Will renew if needed.
Hi, Learnpress just got updated but its saying the Yoku templates are all outdated? Is there any update you’d be giving us soon with the updated templates?
https://ibb.co/z84rQdzH,
The theme is not fully compatible with new LearnPress yet. We are working on that. In the meantime, I suggest you to downgrade to LearnPress first : https://www.dropbox.com/s/tktq5ebtg3aww07/learnpress.zip?dl=0
Thanks. It worked once I downgraded. Any idea by when we will get an update?
Hi,
The update should be available as soon as possible. Sorry for the inconvenience.
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Hi, By when do you think we will get an upgrade?
Sorry for this. We are working hard on the fixing. :/
Hi,
We will release the new update as soon as possible. Unfortunately, I don’t have ETA at the moment, sorry.
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Hello, since May 15th until today, May 29th, you have not been able to resolve the LernPress updates. You are very kind but my business must work! Please kindly ask for a full refund. I have no interest in dialogue, I just want my money back! Thank you and best of success with your nice work!
You offered me solutions for the 4th time and does not work! see attached in your tickets sytem! Does not work! Please I can not wait so long. You give me my money back so I can continue and you take the time you need to bring the project forward! That would be fair!
I answered your ticket. Can you please check on it? Thanks!
Hallo I like the simplicity and style of this themes! Because it is not possible to have exactly a copy like this even using your examples! Is it necessary to pay you 50,- to make a 1×1 installation?
Do you already have an updated version to download? LernPress complains about “There is a new update of LearnPress. You may need to update your theme (Yoku) to avoid outdated template files.” Thanks
Hi,
1. You can make sure to follow this video in order to import the demo content : https://www.youtube.com/watch?v=BQyIylq_-vA&list=PLNIFTA4Bjp3t6QbU_6D_xU1uHYhs4Z989&index=2
and LMS content has to be imported separately which can be found here : https://www.youtube.com/watch?v=slsDtlULqHU&list=PLNIFTA4Bjp3t6QbU_6D_xU1uHYhs4Z989&index=3
If still doesn’t work, please open a ticket in our support site so we can check : http://support.goodlayers.com
2. Seems like Yoku just released a new version which cause the outdated of our templates. We are currently working on this and will push the update very soon! 
Thanks very much!
Hello, I am considering on building a website with membership levels and I would like to know if your theme is compatible with the paidmembershipspro plugin?
Hi,
First of all, thank you for your interest .
Unfortunately, we don’t test that plugin with our theme so we can’t make sure anything.
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Hello, I’m considering to buy this theme. But I do have one question. I like the homepage setup that you have for ‘Home-online classes’, but I would like the top image to be a full-bleed video that is auto-play and loops. And that the navigation menu and text block + CTA on the left goes over the video.
1) Is this possible and how can I achieve this?
2) How would this translate te mobile?
Thanks a lot!
Hi,
First of all, thank you for your interest
1. You can add a background video with the transparent menu as you wish.
2. I’m not sure what you meant to translate the mobile. Do you want to ask about responsive or is it something else?
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Hi,
Link to “View changelog” doesn’t work on the plugin themeforest page (at the bottom of the page).
Otherwise, this theme is very good quality, thank you.
Sorry for the issue. Please check it here : https://support.goodlayers.com/document/changelog-yoku/
And thanks for your kind word!
Hello, I would like to know if it’s possible to integrate the live stream with other tools such as zoom? Also is it possible to limit the number of people that enroll to a course? thank you in advance
Hi,
1. It might be possible using embedded code. You may try on your site first: https://devforum.zoom.us/t/embed-zoom-video-to-a-web-server/2882
2. Yes, you can set the limit for people enrolling the course.
Thanks for your interest by the way
The changelog button at the bottom of your page is broken. Can you fix this or tell me where I can find your version change logs? Thanks!
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hello,
is it possible to set up a payment system ?
thank you,
Hi,
First of all, Thanks for your interest
We use LearnPress plugin for the learning system and for its free version, it comes with Paypal and offline payment.
Hello, I need to buy this theme. but I need to know that, is it possible for student to chat with teacher from lesson page ?
Hi,
Unfortunately, it’s not possible.
Thank you for your interest by the way .
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Hello, I would like to know If its possible to offer a plan to have access to all the courses. Thanks
Hi,
It’s possible but in this case, you have to purchase a PAID MEMBERSHIPS PRO ADD-ON FOR LEARNPRESS directly. You can google for more about them.
Thanks for your interest by the way
in the timetable, how do i change sunday to be the first day of the week?
Hi.
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
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Does the timetable function have a monthly view to be used more as an event calendar?
Hi,
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
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Hi there
Your theme looks beautiful! I just have a few questions before purchasing.
1.) Is is possible to upload videos directly to the website? I don’t want to use youtube or other sources.
2.) Is it possible to set up an automated payment plan for my customers to subscribe to the website?
3.) And once they have suscbribed they can unlock yoga workout videos but they will not be able to view these videos unless payment has been recieved for the subscription.
Hi,
First of all, thank you so much for your interest .
1. Yes, it’s possible.
2. Unfortunately, we don’t have subscribe payment option. But you can add this add-on in your website for this purpose: https://thimpress.com/product/paid-memberships-pro-add-learnpress/ .
3. Please ask learnpress author about it. I don’t think it’s possible but I can’t confirm about it.
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Hi. I get an error when I try to install this theme: Failed to install yoku theme on mywebsite. Failed to install %themeName % theme on WordPress websites. Installation “My CMS”: Unable to install theme ‘yoku’ with version ‘1.0.4’ to ‘WordPress instance #1 (‘http://mywebsite')'. WP-CLI response: ‘No themes installed.’ Can you please let me know how to resolve this? Thanks
Hi,
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
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Hello,
Is it possible to have a slideshow with a background image?
Hi,
Thank you so much for your interest.
You can achieve it by using revolution slider plugin.
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Hello,
The plugin is not included in the template? Do you plan to include it?
Hi,
The revolution slider included in our theme already.
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
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I’m interested in buying this theme Yoku. I have a few questions first, though.
1) Is the theme compatible with a PHP 7.4 server? 2) Is the theme compatible with a the Polylang plugin? I will my website in two languages, ang I’m looking for a theme where this is possible with a free language plugin like Polylang. 3) Is the theme compatible with Wordpress 5.7? 4) Is the theme fully responsive / mobile friendly? 5) Will it be possible to install the theme more than once? I’m aksing because I will first use it on a domain I use for testing/developing. Then, when it is ready, I will install it on my normal domain.
I hope you can help with the above questions.
Hi,
First of all, thank you so much for your interest .
1. Yes, our theme working fine with PHP 7.4.
2. Our theme compatible with Polylang and WPML.
3. Our theme compatible with WP 5.7.
4. Yes, the theme fully responsive/mobile friendly.
5. Yes, you can install it on a dev/staging site then move it somewhere later.
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hi i have pre purchase question, does it support indian payment gateway? ( razorpay, payumoney etc. )
Hi,
First of all, Thanks for your interest
There’re available payment option as a premium addon here : https://take.ms/H1zsq
I do not see Razorpay and Payumoney in the list, unfortunately. However, I see the Woocommerce payment add on here(But you also have to purchase the Payumoney gateway from Woocomemrce as well.)
Hi, I am interested to purchase the theme for my client, my wants to ask few things before buy:
1) are you providing regular future updates/support for theme ?
2) As you have your own custom page builder for theme, I am little afraid about future updates/compatibility with new WordPress/other plugins? will you guys provide me support for same?
3) would your theme is compatible with other popular builders?
4) Are you guys also testing your theme against popular plugins if some one wants to use (for e.g. Yoast SEO, WP Security, Backup, Speed related plugins)
5) what about website speed optimization?
please let me know..awaiting for your reply.
Hi,
First of all, thank you for your interest .
1. The future updates are permanent and the support default is six months.
2. We’re always maintenance our theme to work well with the WordPress core. For the plugins, we don’t support third-party plugins that don’t relate to our theme from scratch.
3. I’m not sure about it, sorry.
4. Our theme working fine with YOAST SEO, WordFence, UpdraftPlus. For the speed, it’s beyond our support, please note about it.
5. We optimize our theme as much as possible, but it still requires many setup/configs for page speed and it’s beyond our support scope.
Please take a look at the support policy here: https://themeforest.net/page/item_support_policy#whats-not-included-item-support .
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Can you also provide PSD files if required..!
Yes we also provide PSD files(but only some main pages : https://take.ms/L1KOM
