141 comments found.
Hi, I’m trying to change the Logo in the Blog page, but it ain’t changing. I inserted the logo, updated the page. But the Yoome logo still their, it’s not changing. Kindly, tell me what’s the solution of this problem??
Looking forward to the reply.
Hi aizaddayan,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and purchase code. Our support team will help you check it.
Best regards,
hi
I downloaded this theme for free through Themeforest, I have no purchase code, how can I get demo content?
Hi mustafak4r4,
Please buy the Regular License. If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
In this theme Demo available for Elementor?
Hi Najmulhaque1996,
This theme does not support Elementor. It is built based on WPBakery Page Builder.
Best regards,
Hello, I am thankful to you for developing such a good theme. I got free copy. So I want to know whether I will receive future updates or not?
My other question is that I am unable to find two image links to replace. First one the 1920*1400 image which is below middle in page and the other one is Logos at the end. I am new to theme installation so having a basic problem. So please assist me. I have some other questions as well. But only two neeede at this time.
Thanks
Hi Shoaib5,
You should buy the Regular License. Because support and updates are not provided for free files.
If you want to set up exactly the Yoome full package demo, you will go to our downloads page . You input your purchase code . It will give you the links to download the full demo package. If you can not download the packages, you can open a ticket here https://skygroup.ticksy.com/ and give us your purchase code. We will help you.
You can read the article at the link https://skygroup.ticksy.com/article/5489 so information.
Best regards,
Hello, I am using the free version and faced the below issue:
The package could not be installed. The theme is missing the style.css stylesheet. Theme installation failed.
All I did was downloading the .zip file and uploading it to Appearance -> Themes -> Upload
Any recommendations?
Hi rolandfeghaly,
Because you installed the package which contains documentation, license, ..., not the installable package. You need to extract your package and install the yoome.zip package.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hello, good morning, today I downloaded the theme “Yoome Moder de Woocommerce” which is free, and I would like to know if I can get a code from it to download updates to the theme, I know it would not be for support, only version updates.
Thank you very much for your kind attention Happy day!
Hi agenciaid,
Please buy the Regular License. To get the purchase code, you read the document at the link https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code- so information.
Best regards,
I have got only one theme option. As shown in preview, there is some multiple option, I didn’t get that. I tried many times but can’t see the theme option as show in preview. Is there something else that I need to do in order to get those options? Looing forward to hearing from you. Thanks
Hi DevLukTheme,
If you want to setup exactly the Yoome full package demo, you will go to our downloads page. You input your purchase code . It will give you the links to download the full demo package.
You can read article at link https://skygroup.ticksy.com/article/5489 so information.
If you do not work, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hello, Skygroup_team! Is there any way to translate this theme to Russian language? Do u have a translation repository? Or maybe u will show me the path for translations files in this theme?
Hi Nalti,
You can use the Loco Translate plugin.
Best regards,
Thanks!
Hello, how do I put my page in coming soon?
Hi 79958268,
You read the document at the link https://www.google.com/amp/s/motopress.com/blog/best-wordpress-coming-soon-plugins/amp/ .
Best regards,
Hello again i hope you are good.
when I change logo it changes everywhere but not home page.
Hi zamigasgarzade,
There may be a logo which is set in Page Options. You just edit home page and change/remove it. Please read our documentation https://docs.theme-sky.com/yoome/#page-options
Best regards,
there is a problem with demo importer
Hi sanzciz,
There may be a problem with your hosting configuration. Please read this article https://ocdi.com/import-issues/ and check it again.
If you can not check it, please try contacting your hosting provider and ask them to check hosting configuration for you (send them the link above).
Best regards,
Please help me how to change the colors in the menu to black and in the Breadcrumb to a white screen. https://prnt.sc/11diu2h
Hi projectya,
You go to Theme Options > Color Scheme. You find the Menu Colors and Breadcrumb Colors sections and change colors in there. You can also change breadcrumb layout in Theme Options > Header.
Best regards,
unfortunately these options do not work. Even when I change the color and save nothing changes on the store page, so I wrote a request for help here
this is what it looks like. How to change it? https://prnt.sc/11dzl5n | https://prnt.sc/11dzp53
Hi projectya,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Best regards,
After the demo import in the website, there is only one template visible and there are no images or icons reflecting as this theme has.
Hi mansoorp1,
All pages should be imported. You can link to other pages from menu or see them in Pages. About images, all demo images are replaced by the placeholder images because themeforest’s policy.
Best regards,
Hello, import the theme but I did not upload any image, what should I do?
Hi fabiantorres80,
Because this is themeforest’s policy. All demo images are replaced by the placeholder images.
Best regards,
Hello, this theme works for Colombian pesos and payment gateways like wompi colombia?
Hi fabiantorres80,
This relates to WooCommerce. If you don’t see your currency in the WooCommerce Settings page, you can add a custom currency https://docs.woocommerce.com/document/add-a-custom-currency-symbol/. About payment gateway, you just find a third party plugin which works with WooCommerce.
Best regards,
Hello, i wanted to change logo but it does not work. could you help me?
Hi zamigasgarzade,
There may be a logo which is set in Page Options. You just edit page and change it. Please read our documentation https://docs.theme-sky.com/yoome/#page-options
Best regards,
Hi,
I got this error message :Subscription Form”: Invalid post type mc4wp-form while importing the demo.
Please help fix this.
Thanks, John
Hi John,
Because you didn’t activate the Mailchimp for WordPress plugin before importing demo content. But, don’t worry! You can ignore it if you don’t need mailchimp.
Best regards,
Same problem with me, the logo doesn’t change.
Hi andrehteixeira,
There may be a logo which is set in Page Options. You just edit page and change it. Please read our documentation https://docs.theme-sky.com/yoome/#page-options
Best regards,
The license code (21b4a91a-74d5….) of Slider Revolution is locked. Can you help me?
i download theme but they can’t working. please need help.
Hi rakista80,
Please read our documentation https://docs.theme-sky.com/yoome/ and watch our tutorial video https://www.youtube.com/watch?v=qa2zhO9c68A&list=PLbyF_EROfxJRGr0Y1LdrXlg1Ho-3RETiI
Best regards,
Thanks
