43 comments found.
hey i bought this theme everything is amazing, but I’m having issue in product details page in mobile version text is sticking to the margin how can I fix that
Hello,
Please send your screenshot of this issue, and send your store URL.
For quick response please contact us through the support ticket system: https://go.shopibuffet.com/support Our support team will assist you.
Thank you.
Hello, please respond to my ticket. Gamesage.
Our support team replied your ticket. Please check.
I have published this theme for my client’s store. But the problem is that customers are unable to proceed checkout as it shows address verification at checkout and do not proceed the order
Hello,
Please send a screenshot. Or you can contact our support team for quick better communication. Support link: https://hasthemes.com/contact-us/
Thanks.
Hello, How to edit the size chart in the product information tab?
Hello,
1st, create a page for size chart. 2nd, Go to Customizer > Product (page) > Information Tab, then add “Custom Tab” block and add the size chart page – https://prnt.sc/Wt5SmMmj8VYj
Thanks.
Thanks for the rescue.
So basically for different size chart, this will not help. Right?
Do you want different size charts for different products?
Yes Sir.
Go to Customizer > Product (page)
> Information Tab, then add “Unique Tab 1” block - https://prnt.sc/4xapV-aCXDh2. Then go to the product page and use the below shortcode in product description. Add your size chart in shortcode - https://prnt.sc/-gvklBUreUWL[unique_description_1] Your content or text here [/unique_description_1]
Thanks a lot for the help!!!!! Man you rock. (Screenshot 1 is removed).
One last request. I am looking ahead to use Trending Product block twice. (I have used one for best seller, I am looking ahead to use once again exclusively for Hats.) Please help me in achieving this.
Please, contact our support team. They will assist you. Support link – https://hasthemes.com/contact-us/
I bought this template and have had many, many problems. With the first problem I contacted support and the response was delayed and they themselves can’t fix something as easy as showing the various product templates that the demo claims to have. I have used slider and it doesn’t work either. The testimonials don’t work either, nothing works! Support takes 2 days and the help is lousy! I am going to write to Themeforest to get my money back.
Get an error on shopify. My store currency is Euro and when somebody add product on cart and go to cart currency became dollars how can I fix this ?
thanks
Please, contact our support team. They will assist you. Support link – https://hasthemes.com/contact-us/
this website sucks… it is still april in the world, but not on this website!!!
Hello, I wanted to know that the theme is currently available for free. Can I download it for free now?
With respect, Nicholai
Hi,
Thanks for showing your interest in our theme.
Unfortunately, the theme can no longer be downloaded for free. The free download offer was only for the month of April.
Now if you want to download the theme you have to purchase it.
Thank you
Hi! I just downloaded this and tried installing it but got the error message saying “zip does not contain a valid theme: missing template “layout/theme.liquid”
also, I’m using shopify!
Hi,
You uploaded the wrong file. 1st extract/unzip the downloaded file, then enter the “Theme File Needs to Upload” folder then upload the theme file.
Thank You
ahh yes thank you for the clarification! 
You are most welcome. Feel free to contact us at any if need more assistance.
Hello, its a very good theme, good work, Just tell me how to put Affiliate products as in your demo? Are you providing any plugin or else?
Thank you very much for showing your interest in our theme. You don’t need to use any third-party plugins to add affiliate products. You can do so using the default theme options in our theme.
First let me say, this is a beautiful site. I haven’t opened it up yet, but the demo looked great! Thank you.
QUESTION: Do you have a Wordpress version of this site? Do you have a HTML / CSS version of this site?
Thank you very much. – Lisa
Hello,
Thank you for reaching out to us.
It seems you have purchased a Shopify theme. A Shopify theme won’t work with WordPress.
To use WordPress, you have to use a WordPress theme.
It is clearly specified that it is a Shopify theme. Please check the screenshot: https://prnt.sc/11f3mti
Thank You
Yes, I know it’s a Shopify theme. It says that in my comment above. I want to know if you’ve created OTHER VERSIONS of this same theme that CAN BE USED ON OTHER PLATFORMS, or a HTML/CSS version of this theme.
The Airi Shopify theme also has other versions but they aren’t created by us. They belong to other authors. However, the HTML/CSS version of this theme is ours. Please have a look: https://themeforest.net/item/airi-clean-minimal-ecommerce-bootstrap-4-template/22961013
Stylesheet is missing. getting this error on wordpress
Hello,
Thank you for reaching out to us.
It seems you have purchased a Shopify theme. A Shopify theme won’t work with WordPress.
To use WordPress, you have to use a WordPress theme.
It is clearly specified that it is a Shopify theme. Please check the screenshot: https://prnt.sc/11y70de
Thank You
Hi,
I wanted to know that the theme is currently available for free. Can this be used later after this month. And do we have an option to purchase support if download for free now,
Regards Shahid
Hi,
You can use the theme for a lifetime even if you download it for free, but you won’t get support for that. However, if you encounter minor issues in our theme, you can contact us. We will assist you to solve those issues.
Thank you
I am trying to upload this theme on WordPress but its showing
“Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.”
please help me with this issue
Thanks Kishor Kaple kishorkaple912@gmail.comHello, You may have tried to install this Shopify theme on your WordPress site. This will not work with WordPress due the differences in functionality. Thank you.
Does this work on Wordpress?
Hello,
Thank you for reaching out to us.
It seems you have purchased a Shopify theme. A Shopify theme won’t work with WordPress.
To use WordPress, you have to use a WordPress theme.
It is clearly specified that it is a Shopify theme. Please check the screenshot: https://prnt.sc/11f3mti
Thank You
I can’t us the theme it says it missing “zip does not contain a valid theme: missing template “layout/theme.liquid”
Please, contact our support team. They will assist you. Support link – https://hasthemes.com/contact-us/
im getting error when importing demo files and shopify is not saving the code
Hello Tonyrohan, How to demo import on your Shopify store using Airi theme, please follow the instructions. https://hasthemes.com/how-to-import-demo-content/
If you have more questions, you can create a ticket here https://hasthemes.com/contact-us/ Our support team will assist you.
Thank you!
solved
Hello,
We’ve replied to your ticket. Please check
Thank you
Very much appreciated… Cheers
Thank you.
this is the error I’m getting ” The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.”
Please, contact our support team. They will assist you. Support link – https://hasthemes.com/contact-us/
