80 comments found.
Hello. Because i checked and the theme is a bit old since your last update, is it compatible with the latest wordpress 5.7?
Hello there,
Thank you for reaching us!
We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however, we can say that the theme is compatible with the latest version of WordPress.
Also please check this article here.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
How do I change the sticky headerr colours? On my home page the default after scrolling to black and I cant seem to make ity white. https://www.theoracle.store/
It only happens when you scroll down for the sticky to work then scroll back up
Hello there,
Thank you for reaching us!
Options for sticky header are located in BitPal Options -> Header -> Sticky Header and here you can set background color for sicky header and also different colors for menu items ( please see screenshot ).
If you need further assistance we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello good afternoon, I would like to buy this theme, but I would like to know if I can use the normal European and international rate instead of the crypto currency? Using the information base rates from the European Bank? Or this theme is just for crypto currency? Waiting for your reply, Celina Cabral
Hello there,
Thank you for taking interest in our theme.
BitPal WordPress theme is optimized for crypto currency. The currency rates comes from CoinMarketCap API ( please see screenshot ).
If you have any additional questions, or if we have missed or misunderstood something, please let us know.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Prob solved
Hi there,
Glad to hear this! If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
How Change Template Color ?
Hi there,
Thanks for writing in!
You do have option to set both globally on Bitpal Options> General > Page Background Color or on specific page the Background color of a page.
If you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
wp bakery is not working properly with this theme. it is very hard to edit even the home page. kindly give me the solution
Hi there, Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there,
May I know whether your theme can perform the following functions for Bitcoin investment site?
User - Deposit - Withdrawal - check amount earned - track deposit
Admin - see user’s deposit amount - check time to pay users
Hi there,
Our theme offers User Dashboard functionality powered by Edge Membership plugin which is included in the item package. Please go to Login on the upper right and click register. Once you’ve registered you’ll be offered to log in with previously created credentials.
We have also created a test account: username – test, password – test so you can log in to our demo and test the user dashboard.
However a personal wallet feature is not included as well as we can’t really recommend any other theme that has this. You can’t trade cryptocurrencies with BitPal theme. You can only display their value: https://bitpal.edge-themes.com/elements/currency-list-converter/
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I see, are there any additional plugins that can help to make your theme into an BTC investment site? If so, what plugins do you recommend that are compatible to your theme?
Hi there,
There are probably plenty of them, however as we have not tested them with our theme we can’t really guaranty theme compatibility. You can always test this on your end for sure.
Thanks for understanding.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello! Wonderful theme! I can’t figure out how to change the images in the BitPal theme though. I don’t want to use the ones included in the template. How do I change these slideshow images on the “Advisor” page?
I also have tried EVERYTHING to remove the header from this page. And it WONT disappear…
Hi there,
Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Please kind sir help me sort a problem i have with the wonderfull Bitpal Theme.
Every now and then my site crashes and is unreachable, an analyses of the website on those moments shows the following: https://gtmetrix.com/reports/crypto-college.nl/JeQR3Egn (click the waterfall tab)
The problem mainly being the ’/toolbar/toolbar.css’ & ’/toolbar/toolbar.js’. The loading time ramps up to as much as over a minute. I have tried everything to get rid of this performance killer, including turning of all plugins and the Bitpal Theme. Unfortunately the problem seems to lay in the Bitpal theme, an im totally lost on how to cure my site.
Please let me know if there is anything i need like change code or add a new plugin.
Hi there,
Possible this is caused by your third party plugins, so please try to deactivate all your third party plugins that you possibly are using in order to detect if some of them are causing an issue.
Thanks and keep us updated on this.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, i am reuploading this theme because the first time every time i edit my page there is connection lost and my page gets stuck, the I/O usage and physical memory usage automatically increases to max making my site crash AND now upon reuploading the theme my demo import is stuck at 50% even after maximizing phpverison upload & time limit. PLZ HELP.
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
hi, I have a problem with bitpal, after installing it, I loaded the bitpal demo, to make it similar and use a site that is ready and that does everything I need, I am with this problem, I would like to create or edit team members, only if I try to edit those already present, I get an edit page, with all the code, so I don’t see any builder to edit the team content .. satisfactorily .. I don’t know how to show you a photo .. but I can paste the text of the code that I see ..
offset="vc_col-lg-5 vc_col-md-12"]edgtf_section_title type="standard" position="" title_tag="h4" disable_break_words="no" enable_separator="no" title="Skills and expertise"vc_empty_space height="14px"Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis Theme nati ue penatibus et magnis dis parient montes, nascetur ridicul nus. Nam quam nunc, blandit vel, luctus pulvinar, hendrerit id, lorem.
this for example is a piece of the code that I see if I try to edit a team member .. since I would have to insert the team members that interest me .. but I cannot change not knowing where to put the post and the profile of the team member ..
then I have another problem, I would like to understand how to change the color of the menu text while going down the page if I anchor it and make it appear while scrolling the page down .. as the menu becomes black and is not seen , and it’s not aesthetically beautiful …
thank you for your help and support …
salve, io ho un problema con bitpal, dopo averlo installato, ho caricato il demo di bitpal, per farlo simile ed utilizzare appunto un sito che sia già pronto e che faccia tutto quello che mi serve, mi trovo con questo problema, vorrei creare o modificare i membri del team, solo che se tento di modificare quelli già presenti, mi esce una pagina di modifica, con tutto codice, non vedo quindi nessun builder per modificare il contenuto del team.. in modo soddisfacente.. non so come farvi vedere una foto.. ma posso incollare il teso del codice che vedo..
offset="vc_col-lg-5 vc_col-md-12"]edgtf_section_title type="standard" position="" title_tag="h4" disable_break_words="no" enable_separator="no" title="Skills and expertise"vc_empty_space height="14px"Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis Theme nati ue penatibus et magnis dis parient montes, nascetur ridicul nus. Nam quam nunc, blandit vel, luctus pulvinar, hendrerit id, lorem.
questo ad esempio è un pezzetto del codice che vedo se tento di editare un membro del team.. visto che dovrei inserire i membri del team che interessano a me.. ma non posso cambiare non sapendo dove mettere le mani il post ed il profilo del membro del team..
poi ho un altro problema, vorrei capire come fare a modificare il colore del testo del menù mentre si scende nella pagina se lo ancoro e lo faccio comparire mentre si scrolla la pagina verso il basso.. in quanto il menù diventa nero e non si vede, e non è bellissimo esteticamente…
ringrazio del vostro aiuto e supporto…
” vc_row row_content_width=”grid” row_background_lines=”no” css=”.vc_custom_1534409238572{border-top-width: 1px !important;padding-top: 34px !important;border-top-color: #dbdbdb !important;border-top-style: solid !important;}”edgtf_section_title type=”standard” position=”” title_tag=”h4” disable_break_words=”no” enable_separator=”no” title=”Skills and expertise”vc_empty_space height=”14px”
Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis Theme nati ue penatibus et magnis dis parient montes, nascetur ridicul nus. Nam quam nunc, blandit vel, luctus pulvinar, hendrerit id, lorem. “
Hi there, Thank you for reaching us!
By default, the WP Bakery Plugin is available for page editing only. However, you can use it to edit other post types (such as blog posts or portfolios) as well. To do so, navigate to WP Bakery Page Builder > Role Manager > Post Types, select Custom from the dropdown and mark all the checkboxes available there.
Also to edit the Lorem ipsum text you can read our article that can help here.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
great, i solved now i can edit team members .. i wrote you in tech support 
fantastico, ho risolto ora posso modificare i membri del team.. vi ho scritto nel supporto tecnico
Hi there,
Glad to hear this. If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, after installing the theme i do not find any demo pages in my page list, why is that so ?
Hi there,
Once you have installed the theme you do need to import the demo content as this will give you access to all the pages and settings that you can see on our demo website.
If you do need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I have issues importing demo. its stops at 40%. what do i do?
Hi there,
Please read this: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002250358-How-To-Import-Demo-Content-Using-The-One-Click-Demo-Import-Feature-Bridge-Versions-18-And-Older-If you need further assistance, please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I see a bug that does not allow me to edit revolution slider. so i my best bet is to download the wordpress version to 5.2 as your theme is no longer being developed or updated. why did you abandon the theme?
Hi there,
Thanks for writing in! Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out. You will for sure be notified when the theme update is out.
But if you need an immediate update of any of the plugins, please submit a ticket on our help center and one of our support agents will provide you with latest versions. We appreciate your patience and understanding.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello I purchased your theme and I am using the Cryptocurrency carousel but it is not displaying the currencies ?!
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, does theme have the functionality for people to register/ sign up, my account dashboard to to deposit and withdraw? Like a personal wallet? If not, do you perhaps know of any other themes/developers that offer this function
Hi there,
Our theme offers User Dashboard functionality powered by Edge Membership plugin which is included in the item package. Please go to Login on the upper right and click register. Once you’ve registered you’ll be offered to log in with previously created credentials.
We have also created a test account: username – test, password – test so you can log in to our demo and test the user dashboard.
However a personal wallet feature is not included as well as we can’t really recommend any other theme that has this.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hallo, gibt es eine videoanleitung ?
Hi there,
You can see our theme documentation.
And if you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
is it possible to trade using metmask or something else?
Hello,
Thank you for taking interest in our theme!
Unfortunately, we haven’t tested BitPal with any masking plugins, so we really can’t guarantee compatibility.
Let us know if you have more questions
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
How can investors buy token? How Trading can be done?
Hello,
Unfortunately, you can’t trade cryptocurrencies with the BitPal theme.
You can only display their value:
https://bitpal.qodeinteractive.com/elements/currency-list-converter/.
It’s a WordPress theme, so integrating into an app for trade would require a lot of coding knowledge. What you can sell are regular WooCommerce products, either digital or actual:
https://bitpal.qodeinteractive.com/product/trezor-hardware-wallet/
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, We are looking for purchase this theme. But before purchase we need to conform this features available in this theme.
1. Only Administrator should have ability to Add New Courses, assign Teachers to Courses, View how many students registered for Course etc.
2. Students can only view courses, view teachers for courses, register for course by adding the course to Shopping Cart and checking out through Paypal etc.
3. Teachers should be able to register and select which courses they can teach etc.
Hi,
BitPal is a Cryptocurrency WordPress theme. It doesn’t have LMS module.
Let us know if you have more questions
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
How or on which page can we modify the display of certain content on the “tag” page? I want to delete the date, the author and the read more.
Many thanks
Hi there,
In case that you are referring to the blog archive page (like for example this one https://bitpal.qodeinteractive.com/tag/blockchain/), to remove date, author and read more button apply the code below from Appearance > Customize > Additional CSS:
.archive.tag .edgtf-post-info-top {
display: none;
}.archive.tag .edgtf-post-read-more-button {
display: none;
}
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
It’s ok.
Thanks
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, where can I find my purchase code? I need to open a support ticket.
Hi there,
Please take a look at this article: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
