Discussion on Once - Clean & Elegant WordPress Blog Theme

Discussion on Once - Clean & Elegant WordPress Blog Theme

Cart 1,315 sales
Well Documented

codesupplyco supports this item

Supported

This author's response time can be up to 2 business days.

143 comments found.

Hi, how can I hide the post counts on every post?

Hello,

We provide support via our ticket system only.

Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.

Thanks a lot for your purchase!

Hello, I have a couple of pre-sale questions:

1. While your theme + the Canvas plugin appear to be optimised for Gutenberg post editor, your documentation seems to suggest that all Powerkit features (ex. the Inline Posts) only work with the Classic Editor. So I can only include these features by adding a Classic Editor block within Gutenberg? Seems rather complicated/messy?

2. How well does the theme work with Elementor? Is there an Admin demo/sandbox I could try?

3. If I purchase the theme and it does not work with Elementor the way I need it to, is it possible to get a refund? Elementor is a must for me…

Thank you!

Hello, please let me know, thank you!

Hello,

1. All features work with the Gutenberg blocks without the need of using the classic block.

2. All our themes work well with all major page builders, including Elementor. Unfortunately, we don’t have a theme test-drive or sandbox.

3. Please refer to the theme demos for available theme features.

Let me know if you have other questions.

Thank you for your interest in our theme and looking forward to seeing you among our customers.

Even though I’m using only on one website, it counts the staging subdomain as a license usage even though that was staging and inactive now.

Hello,

Please open a ticket at https://codesupply.co/support/ and our support agent will de-activate the domain for you.

Thanks a lot for your purchase!

Hey there!

Is there any chance to built in another section/component on the frontpage? i would love to have more different catecory-sections.

thank you so much!

Hello,

We provide support via our ticket system only.

Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.

Thanks a lot for your purchase!

Hello,

I just bought this theme. my issue is after importing the demo content I didn’t see the original demo of this theme. I didn’t see something like this:https://oncetheme.com/once/. Please give me a solution asap.

Hello,

We provide support via our ticket system only.

Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.

Thanks a lot for your purchase!

Hello. I bought this theme and now I lost my video post. In the past the YouTube player appears on the header. But with Once Theme it only shows an image. Can you help me?

Hello,

We provide support via our ticket system only.

Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.

Thanks a lot for your purchase!

Hi, is there an option to add additional content in the homepage, e.g. banner spaces or some static content?

Hello,

We provide support via our ticket system only.

Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.

Thanks a lot for your purchase!

Hi guys will this theme see dark mode anytime soon or any of the additional plugins from your other themes ?

Hello,

Unfortunately we don’t disclose plans for the future theme updates according to our internal policy.

Thanks a lot for your purchase!

Hi, what is the ideal image size for the featured images of the posts?

Hello,

Please refer to the documentation https://codesupply.co/documentation/once/media/image-requirements/

Kindly note, we provide support via our ticket system only.

Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.

Thanks a lot for your purchase!

HI, i have pre-sale question, i see that the template was not updated for quite a time, are you going to update it co be compatible with wp 56 and php8 ? Thank you

Hello,

The theme was updated mid November and is fully compatible with WordPress 5.6 and PHP 8.

Please let me know if you have other questions.

Thank you for your interest in our theme and looking forward to seeing you among our customers.

Please where can I find the breadcrumb settings?

Hello,

We provide support via our ticket system only.

Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.

Thanks a lot for your purchase!

Hello. Is it possible to add new social networks to the theme? For example, I need to add Yandex Zen.

Thanks!

Hi,

This looks like an interesting idea. I’ve just added this to our roadmap and we’ll add support for Yandex Zen social profile if there’re more users requesting it.

Thanks a lot for your purchase!

Hello. I opened a new ticket on the support site. But a day has passed and there is no answer. Users are complaining about an issue with the layout in Safari. We need to resolve this issue.

Hello,

We provide support via the ticket system only. Please rest assured our support agent will get back to you shortly (if not already).

Thanks a lot for your purchase!

Thanks for the answer!

Dear Sir/Madam:

Please, apologizes me if this is not the correct way to contact you, but I did not find another option. Thank you so much for your attention. I will introduced myself, my name is Alex, I am so interested in your amazing theme Once, but I would need to consult a doubt with you about it if it is not an annoyance.

I am not an expert about Wordpress and this will be the first theme I will buy, so I hope I can consult you two questions:

1) Building the theme. I know that there is some options in Wordpress to build a website, I would like to know how is the system of the Once theme. Looking the images, the info page in Envato and the Documentation web I understood that with this theme you can build the website as your preferences with a system of modules. I mean, you have a post module to the home page and you can choose one option that the theme offer you (grid, list…). This way with the rest of elements. Am I right about that? Can you explain me how is it if I am wrong?

2) Customization. I really like your Once theme, but there is some details that I will need to change to fix it to my needs (a slider of featured post in home page and also a post organization in categories, for example —I am working in a professional magazine website). So I would like to know if Once is a theme which autorized changes like that, things that there are not in the original theme. In resume: I would need to know the liberty grade of customization of the theme with external additions.

I am so sorry about the extension of the mail, I really hope I explained myself fine and also you can help me with this doubts.

Thank you so mucho for your time and help, I appreciated a lot.

Best regards,

Alex

Is there someone who can attend me, please? Thanks

Hello,

Please accept my apologies for the delay with my response. This week has seen a big spike in requests. I appreciate your patience.

1) Once is a light-weight blogging theme. It’s very easy to set up and configure. However, it doesn’t have a page builder and uses straight-forward and easy-to-use theme options with live preview instead.

2) The theme is highly customizable, there’re a few dozens of theme options. Our support agent can help you with some minor tweaks free of charge too.

Please let me know if you have other questions.

Thank you for your interest in our theme and looking forward to seeing you among our customers.

Hi,

Pre-purchase question : Are your themes compatible with Amazon S3? I currently have website using S3 for images, but some themes I have purchased that use Visual Composer do not integrate S3 images within the page builder.

Thanks.

Hello,

We haven’t tested our themes with Amazon S3 images, but I don’t see a reason why it wouldn’t work.

We’ll be happy to refund your purchase if this doesn’t work and our support agent isn’t able to help you.

Please let me know if you have other questions.

Thank you for your interest in our theme and looking forward to seeing you among our customers.

I’m looking to use this theme with the Edge demo here: https://oncetheme.com/edge/. Just wondering if it’s possible to replace the top navigation (Etiam Maecenas, etc..) with plain text like Address/Phone number? thanks

Hello,

This is something our support agent can help you free of charge.

Please let me know if you have other questions.

Thank you for your interest in our theme and looking forward to seeing you among our customers.

Hi. Is it possible to make a carousel of photos on the page of the post? Thanks!

Hello,

We provide support via our ticket system only.

Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.

Thanks a lot for your purchase!

Hello, in the demo wallpaper, there is a section that shows the image in low quality (even if the image is in Full HD). Do you think you can correct it? Screenshot: https://ibb.co/1ngwMmD

*Perhaps the example is not correctly appreciated. But if you change your image you will see that I am right.

My example: https://ibb.co/f0JBzBS

Thanks, that only works with codesupplyco themes or also with any other theme?

The plugin will work with any themes, but the review blocks may look slightly different.

Great, thanks

I have seen that some images lose quality in some blocks of the Home. As I commented above, the same happens with other themes (for example, Authentic that I have also bought)

I hope they can work it out. It’s just a small detail.

Hello. I need to make a custom H1 header on the home page only. I have the home page with a list of posts. How can I fix it?

Hello,

We provide support via our ticket system only.

Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.

Thanks a lot for your purchase!

Hey there!

Do you know why the gallery block isn´t loading as it should? Pics style as a thumbnail on the left side of the page and are really pixelated.

Thanks, have a nice day! Beatrix

Hi Beatrix,

We provide support via our ticket system only.

Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.

Thanks a lot for your purchase!

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey