12893 comments found.
I am using your Woodmart theme (we have bought min 10 licences) and the Thrive Architect. I have the following problem. The color picker is not working properly and there are other problems with the sliders. Could you guys take a look at this and let me know if there is anything that can be done. I have to deactivate my theme whenever I want to use Thrive Architect.
If I use my browser’s Developer Tools and use the Network Request Blocking feature and insert your Colorpicker CSS, it works: wp-content/themes/woodmart/inc/admin/assets/css/colorpicker.css?ver=5.3.6 Do you guys have any tips on how I can fix this permanently?
Hi,
Try to add the following PHP code snippet to the child theme functions.php file to fix this
add_filter( 'woodmart_gradients_enabled', '__return_false' );
Regards
Many thanks 
That works
Great, you are welcome!
Hello, Some code appears on the WPML translation page.
https://monosnap.com/file/PYSvY4jK0G6jQ0clLR12gzOKLEawk6 https://monosnap.com/file/ZNJrGGAzEg3NhU8gNKXVpXaxGbOYaTThe WPML support team solved the problem. He asked me to let you know: “however since this is happening with a few elements, i’d highly suggest that you go to the theme’s support and ask them to please add the code to their repository”
Hello,
Sorry, which code are you talking about? Could you please clarify the request?
Thank you in advance.
Yoast > Custom XML Configuration: https://doyuk.com/custom.xml
OK, we will add this in our update.
I am using yith badge plugin, and how do I hide the default badge from theme. https://sv1.1hinh.com/file/storage1hinh/2021/04/24/2021-04-24_16-16-39.png
Hello,
Try to add the following code snippet to the Custom CSS area in Theme Settings to hide it
.product-label.onsale {
display: none;
}
Kind REgards
Hello. I can’t find a way to make Product Categories show in 3 columns for mobile only. I want it like this: https://prnt.sc/11xftba
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
How can i hide this tab
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello I have exactly the same problem
1. I want to display discounted products on the page. I display them using the “Products (grid or carousel)” block. Products with a discount are displayed, but products without a discount are also included in this selection. You can see this on the page – https://nailsprofi.com/sale/. How can this error be corrected? The current version of the theme is installed, the plugins are updated.
Does not show out of stock products in sort by price
2.Custom css are displayed after the refresh .
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hello Guys, why no simple way to add a short description on the Shop Pages like below? Any better recommend ways to control elements on the Shop and Product pages, I really need full control over these pages as much as I can?
Added this to the bottom of /wp-content/themes/woodmart/functions.php
add_action( 'woocommerce_after_shop_loop_item_title', 'woo_show_excerpt_shop_page', 5 );
function woo_show_excerpt_shop_page() {
global $product;
echo $product->post->post_excerpt;
}
Otherwise still a nice theme, keep up the great work, hope you are working on a better header editor,right now it’s a HUGE issue, to only support two sizes is crazy.
Let me know the road maps for this and best regards..
Hello,
Could you please clarify what hover effect for products do you use? This code should work well with our theme. Also, send us a link to your shop page so we can check.
Kind Regards
Not show what you are saying, I’m referring this need, thanks > https://nicolamustone.blog/2016/12/01/show-products-short-description-shop-page/
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
the theme is great however i got something strange happening. I get the following error: Uncaught ReferenceError: woodmartThemeModule is not defined when I am not logged in, which results in some items not being showed on the site. any idea why this is happening?
Hello,
Could you please disable all plugins that are not related to our theme and send us your website link so we can check it?
Thank you in advance
you can check it on customspot.nl. the plugins are disabled.
We see that some optimization plugin is still enabled. Please, turn it off also and check how it works.
Hi, We have 2 questions
1) Is it possible to hide only non variable and variable products (which is only out of stock with all attributes included?)
We tried to “Hide out of stock items from the catalog” it hides also variable products (for example: T-shirt available in 2 colors Red and White. If Red is out of stock, but white is available this option hides this product too and shop page shows only 100 products instead of 1000 because of this parameter in WooCommerce.
P.S This issue also affects Google indexing (for ex: looking for X hoodie which is available in 3 colors and if 1 color is out of stock google shows that this product is out of stock.
2) On shop page variable products displaying out of stock if one color is out of stock but others available (Blue not exists, Red , Green 2-3 in stock for example)
Hello,
We have answered your topic on our support forum already. Please, continue the conversation there.
Kind Regards
Hello. I have problems using discount coupons in my online store. It says that the coupon must be associated with a supplier but I just leave it blank so that the coupon is applicable for all categories and products. I have worked with discount coupons before and I have had no problems but with this template it has been different and I cannot use it. Can someone help me please?.
Test coupon: vamoalla Page: www.loquierodemasiado.com
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
Hello guys, On WOODMART Instagra, show me in console a error like this “Access to XMLHttpRequest at ‘https://www.instagram.com/[MY IG]/’ from origin ‘[MY URL]’ has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource.” and API configured allready …. How to fix that ?
Hello,
Please try reconfiguring the Instagram API: https://xtemos.com/docs/woodmart/faq-guides/setup-instagram-api/Please make sure that you added the API option in the widget. Because Our AJAX method is now blocked by Instagram. Only API works.
Regards.
Xtemos Studios
Hi, How do I control the categories displayed in the dropdown list on the search box? We have over 10+ categories in WooCommerce but only 1 shows up on the search box list. Thanks
Hello,
Make sure that those categories are not empty. Then, they all should be visible there. If it doesn’t help, please, provide us your admin access on our support forum so we can check it. https://xtemos.com/forums/forum/woodmart-premium-template/
Kind Regards
Which caching plugin do you recommend to use with WoodMart 6? Unfortunately WP Super Cache doesn’t work all that well. It often caches incomplete (uninitialized) JavaScript. It doesn’t also work too well with the experimental DOM functions (shows header-less pages to desktop users). Do you have any favorite caching plugin?
Hello,
We use WP Rocket on our demo and it works perfectly with all the optimizations functions.
Kind Regards
I want to display discounted products on the page. I display them using the “Products (grid or carousel)” block. Products with a discount are displayed, but products without a discount are also included in this selection. You can see this on the page – https://nailsprofi.com/sale/. How can this error be corrected? The current version of the theme is installed, the plugins are updated.
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
Yes, I sent you accesses
We haven’t got any messages from you yet.
Check your mail again
We have regenerated lookup table in WooCommerce tools and now it seems to work well. Please, check from your side.
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
Yes, but this is a working site with traffic. I can do it at 2 a.m. Moscow time. Is it suitable for you?
At least disable all caching and optimizations plugins. That shouldn’t affect your website much.
I don’t use them. I have a fast stack configured on the server. There’s caching via Nginx and Redis object caching. But I’ve already reset them.
In this case please, send us a link where we can see this problem on your website now.
On each page od site? u can try main https://olinyarn.ru/
Only in products catgory pages and sinle products page there is one error instead 8 https://s.mail.ru/aU4j/rAXSYdPfS
Try to update the theme to the latest version 6.0.3. It should fix the problem.
This error seems to be caused by some custom JS code that is not related to our theme https://gyazo.com/8b5238128af509bd4d1fbd41b096a201
Yes that is my custom code for variations, some cool feature for mobile version.
document.querySelector(’.show_variations’).addEventListener(“click”,function(){document.querySelector(’.variations’).classList.add(‘variations_active’)}); document.querySelector(’.product__colors-header’).addEventListener(“click”,function(){document.querySelector(’.variations’).classList.remove(‘variations_active’); document.querySelector(’.single_add_to_cart_button’).scrollIntoView({block: “center”, behavior: “smooth”});});
What should i improve to get rid of the last error ?
Sorry, but this code is not related to our theme and we don’t have an instruction how to fix this error.
Hi! When using responsive text element in WPBakery can not change the text properties through custom css styles (except if using !important) bause of css\parts\el-responsive-text.min.css -> .woodmart-text-block * – inherith values. May be you should change it in next release.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Please add an Elementor Widget for “Recently Viewed Products”. This boosts the sale for returning customers (we’re already using a premium plugin for it, but it is not that optimized and we would like to have woodmart’s customization options)
Hello,
Thank you for the suggestion. We will consider this for our future updates.
Kind Regards
One last question, the themes can be changed all the text style of the web?
Hello,
Yes, all the fonts can be controlled and customized with our Typography settings.
Kind Regards
Hello,
Yes, these images have colors by default in their original design https://woodmart.xtemos.com/wp-content/uploads/2017/03/cat-colored-fashion-14.jpg
Kind Regards
Hello!
I found a bug when Woodmart is working with the FacetWP filter plugin. I have added FacetWP filters to the “Shop page widget area” widget. Everything works fine.
But, if I make a filter and no product was found, then to the right of the widget another one of the same widget appears inside the main page. This is how it looks: https://prnt.sc/11tasue
I tested this with other templates, nothing like this happens there, only with the Woodmart theme. I am asking you to fix this.
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
I have sent you a link to my website via the email submission form on this website (Xtemos profile). Please check
