125 comments found.
Helo! I am interested in buying your product, but I would like to know if there is any time for testing and if it is not what I need if there is a money back. Thanks!
Hi,
Thank you for interesting.
Really sorry, we don’t have trial version of our product available.
Hi, I’m really interested in this theme. Can you please answer me to these questions: 1) it is possible to define number of reservations for selected day (I organize hiking for 6 people)? 2) I would like to know in advance how many people will be attending the Saturday guided tour, therefore I would like reservations for the Saturday trip to be accepted until Wednesday. After Wednesday, reservation for this weekend will no longer be possible – can I define that?
Kind regards, Sasha
Hi,
Thank you for interesting.
1. Yes you can define it from booking plugin options.
2. Technically you can do that but you have to block reservation manuallly.
Hi, it’s possible to book more than one day ? Regards
Hi,
Thank you for purchasing.
It doesn’t support multiple days booking. If you want to use that feature. We would recommend this theme from our portfolio here https://themeforest.net/item/hoteller-hotel-booking-wordpress/22316029
Do I have to use the booking form or can I use another plugin? I like the theme but the booking forms a bit too rigid for me in functionality. Please confirm another booking plugin could be used instead of…
Hi,
Thank you for interesting.
You can also use other booking plugin as well. It’s up to your requirements.
Hi, Impressive work with your them. I’d like to know if it supports multi vendor system. Kudo & Thanks.
Hi,
Thank you for interesting.
Could you please provide more detail about “multi vendor system” you mentioned please.
Hello, I am interested in buying your template and I would like to know two things: Can the calendar be synchronized with google calendar? Do template updates come out automatically in wordpress?
Hi,
Thank you for interesting.
1. Yes you can sync with Google Calendar using iCal format.
2. Yes once your purchase. You can install this plugin https://envato.com/market-plugin/ to enable automatic theme updates.
Hi,
I just bought your theme and I have some problems. When I go to open a ticket, in the dropdown I don’t get the option to select the Kingo template. How do I resolve my doubts?
I have already solved. I have written to you in the support. Thank you
presale question: how can i remove some booked products from checkout page? Is there any login / register form to speed up booking with booked plugin on Your theme?
Hi,
Thank you for interesting.
Yes you can customise fields on booking form page to simplify it.
It’s also support unregistered booking account too. So your customer just need to enter name, email to make a booking.
hi, I would like to buy your theme for wordpress, I would like to know if it is possible to connect it with a channel manager with the main portals like “Booking”? If so, how?
Hi,
Thank you for interesting.
If your channel manager platform support iCal then it should be working fine too.
If you are looking for synchronisation feature. We will also recommend this theme https://themeforest.net/item/hoteller-hotel-booking-wordpress/22316029
Nevermind, found it!
Thank you very much and glad you got it sorted!
what is the dimensions for the background image? i’m trying to make one in illustrator and its frustrating
Hi,
Thank you for purchasing.
If you are using background cover image option. It will cover the entire element’s background area. So it will expand/crop parts of your images depends on each user screen resolution. Please see detailed explanation here https://tympanus.net/codrops/css_reference/background-size/
Thanks. I am trying to generate my personal token so I can register the theme, but the API just keeps loading forever and it won’t let me sign in or do anything. Is there another way to register it?
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can activate it for you. Thank you for your patience.
There seems to be an issue that has developed on your theme, if you goto https://evokea.com and view on a mobile the menu only shows for half a second, so you can not click onto any menu items on the left hand side. Can you advise how to fix this on the theme. Kinds Regards Andy
Hi,
Thank you for purchasing.
Could you please update to the latest version of theme and all required plugins. It should fixes the issue. You can download it from Your Account > Downloads.
Here is detailed instruction about how to update theme https://docs.themegoods.com/docs/kingo/getting-started/how-to-update-the-theme/
Olá bom dia Gostaria de saber se posso usar este theme em apenas 1 site ou em outro?
Hi,
Thank you for interesting.
You can use 1 regular license per 1 website. According to Themeforest license agreement here https://themeforest.net/licenses/terms/regular
Hello ThemeGoods!
First of all, congratulations! Amazing theme!
Pre-sale question: Do you plan to have an automatic invoice system? Or is there any compatible invoice plugin?
Have a nice weekend! Daniela Medeira
Hi,
Thank you for interesting.
Currently we don’t have plan to include invoice feature.
Hi, thanks for a great theme. I have install demo1 with all the pages, but if i whant the bed-and-breakfast-hotel theme also with all the pages how can i do that. Thanks
Hi,
Thank you for purchasing.
You can import single demo page too. Please see detailed instruction here https://docs.themegoods.com/docs/kingo/demos/import-single-demo-page/
Hay un problema al intentar poner un Campo personalizado como Requerido en el sistema de reservas, cuando se coloca un campo personalizado como requerido y se le da a guardar no lo guarda el check de que es requerido.
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
When I press the menu button on mobile the page refreshes instead of showing the menu. How can this be fixed? Thanks twentytour . com
Hi,
Thank you for purchasing.
Could you please update to the latest version of theme. It should fixes the issue. You can download it from Your Account > Downloads.
Thanks, that fixed it.
You are welcome 
Btw, Could you help us rate for the theme please?
On this page it says:
“Get the best landing & booking theme for $48.”
But the price when checking out is $59.
How can I apply this discount?
Hi,
Thank you for interesting.
Really sorry, the flash sale offer was expired long time ago. Really sorry for confusing.
That’s really confusing! It is still on the product page for that price! Can you honour that for me because that is what you advertised?
Presale: I want to use a google maps search for the address on the second page of the booking, this will save so much time and is a lot more accurate. Is this possible? How do I do this?
Hi,
Thank you for interesting.
Really sorry it doesn’t support Google Maps input for booking form fields.
Can I add it on? Can I custom the second page with all the address fields?
Would a plug-in like this work? If so, how?
https://wordpress.org/plugins/autocomplete-google-address/It would required quite complex custom code change to add this feature.
Does Kingo come with a license for Elementor Pro?
Hi,
Thank you for interesting.
According to Elementor license. They don’t allow theme developer to purchase and include its pro version since they sell it on subscription model (yearly).
Basically everything you saw on demo site are included without required purchasing any additional pro version.
Thanks for the reply. If I did purchase the pro version and replaced the bundled version would I lose the demo layouts or any other theme customisations?
No, you won’t basically you will have more additional widgets from Elementor Pro.
Hey Guys. the menu “Theme Navigation Menu” is not working. when clicked it just load the page like a ”#” link. Is there any update that fix that? Am I missing something here? Thanks.
Hi,
Thank you for purchasing.
You can change menu item link URL from your selected menu in Appearance > Menus. This is not theme related issue.
