12047 comments found.
I’ve updated to the latest version and I am getting a “One Time Backward Compatability Wizard” screen. When I click Start, nothing happens. This screen also shows up when I click on the plugins button.
How do I stop this from showing?
Thanks
Hi bluemoon_studios,
This is a request that only support can help you with. So, please kindly read the following article to check if you can choose any of the options.Please read this article till the end.https://docs.listingprowp.com/knowledgebase/what-should-i-do-if-my-support-expired/
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi All,
On the Author Profile Page is it possible to remove fields and make country not required?
Hi tripnator,
Thanks for contacting us!
Yes, it is possible to remove the where option on search field.
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Is Paypal Payment gateway working ? Is it using Payment version 1 or 2 of Paypal ? I was testing Paypal demo payment but its giving error.
Hi Nawab,
We are sorry to hear that you ran into this issue. For our team to properly investigate this matter please report using the Bug Reporting Tool
If this matter is urgent kindly open a support ticket via helpdesk.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi!
Pre-sale questions: My website will be in Hungarian, is it possible to translate the entire site? Which plugin do you recommend for this? Is it possible to have email reminders for users when their subscription is about to expire? Is Stripe already integrated meaning I don’t need to buy it – except of course to pay for it once payments are coming in? Is there a way to have this theme as an employee/tutor directory? Is there a money back guarantee if I don’t like the theme?
Your answers and help is greatly appreciated.
Hi babakitti,
Thank you for your interest in ListingPro!
1. Yes, you can translate it into any single language using any translation plugin but we recommend FREE Loco Translate plugin. https://docs.listingprowp.com/knowledgebase/how-to-translate-listingpro/2. Yes, they will be notified when the subscription is about to expire
See the article -> https://docs.listingprowp.com/knowledgebase/what-are-different-pricing-plans-types/
3. Yes, you can use stripe. For more see the article -> https://docs.listingprowp.com/knowledgebase/where-do-i-find-the-api-for-paypal-stripe-and-2checkout/
4. We do not recommend it to use it for a Job Portal website unless you know how to make it work for you. You can try our demo and make sure it fits your use case. You can also check available live examples to see what others have created.
Link: https://listingprowp.com/en/customers.html
Visit the following page and search or scroll down to BACKEND DEMO ACCESS
Link: https://listingprowp.com/support
5. Please read the refund policy here -> https://themeforest.net/page/customer_refund_policy
Let us know if you have any questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello.
1) Please check the possibility to Show Report Lising for Not Logged in Users as well. Because unless you login you dont even know there is a feature called report listing. Or May be you can show the login page when someone click on the Report Listing Button if Admin need users to login to be able to Report. Also need some basic info why the user have reported the listing. 2) In the Admin Dashboard there is no way to ignore/cancel a reported listing. Also there is no details about the person who reported the listing.
Please check these as it will improve the application.
Hello Natrya . Thank you for the reply but I guess you haven’t read my queries properly. Could you please check it again and respond to the queries especially point number 2. And when someone report any listing, his information does not show in the report listing. It just shows listing name and the listing owner name and number of times it was flagged.
Hi Nawab,
Sorry for misunderstanding.
Currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, Could we send a set amount of leads to multiple business in same category / location? Eg, “5 New York Dentists get the lead”
Hi exmweb,
Thank you for your interest in ListingPro! We are sorry setting an exact amount of listings is not possible within the theme features. For customization please kindly fill out this form to get a free quote. click here
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, sorry.
When I try register the license code in local machine, I get black page after submit and the license is not active.
Thanks
Hello, sorry. Is possible ad another payment method?
Hi hobelixx,
1. Please kindly read this article regarding your first query. https://docs.listingprowp.com/knowledgebase/unable-to-activate-license/2. The following Payment Gateways are supported as of now: FREE (BUILT-IN)
- Stripe (Recurring Supported)
- PayPal Express (Recurring Supported)
- 2Checkout
- Direct/Wire Payment aka Bank Account Clearing System (BACS) (This gateway that requires no payment be made online)
- [New] Mollie for Europe
- PayFast for South Africa
- PayStack for Africa (Nigeria and Ghana only)
- RazorPay for India only
- PayU for India
- eWay for Australia, New Zealand, etc
WooCommerce Payment Gateway is not supported.
If you would like to request another payment gateway please read this (developer-friendly payment hook) first before requesting a free quote
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi again,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there,
Just wanted to let you know that now you can get the PayU payment gateway FOR FREE!! https://listingprowp.com/downloads/payu-india/Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, I have 2 questions of theme regarding.
1st. Should I add & showing premium user . It’s that possible?
2nd. Should I showing verify badge. Not claim system base.backend through.
Hi bhavind07,
Sorry for missing your comment. I am not quite sure I understand your queries. Can you clarify, please 
Best Regards,
Natyra from Cridio
Customer Success Ninja
HEY bhavind07,
Envato and ListingPro are having promotion!
You can get the ListingPro license and the ListingPro add-ons for 40$ OFF!
For add-ons use this code “40POFFAPRIL”
Hurry up, the offer expires soon!
https://listingprowp.com/plugins/Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, I am very interested in this theme as it covers almost all my needs, but I have two questions: Hi, I need to know if this theme allows the administrator to approve new customer and company registrations. I think the approval of the supplier registration is coming, but I am not sure about the approval of the customer registration, and for our project it is important to be able to do that.
The other question is whether it is possible for the customer profile to have multiple people with guest profile, in the same way that it is possible for the company profile.
Thank you!
I also need to know if it is possible that customers can NOT request any contact with companies until they are registered on the platform.
Hi Riocardio,
Thank you for your interest in ListingPro!
1. Yes, you can choose whether you want the listings to get published automatically or to go under the review option.
2 & 3. Sorry, currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
If you have any other questions, please let us know.
Best Regards,
Natyra from Cridio
Customer Success Ninja
HEY Riocardio,
Envato and ListingPro are having promotion!
You can get the ListingPro license and the ListingPro add-ons for 40$ OFF!
For add-ons use this code “40POFFAPRIL”
Hurry up, the offer expires soon!
https://listingprowp.com/plugins/Best Regards,
Natyra from Cridio
Customer Success Ninja
Other question can i like change mannualy or add mannualy a new user, like take a user who made the paymant and ask for change his plan, can i do that for him? thanks
HI oaguilerarodrigues,
You can set up a pricing plan where the user can’t be added without making the payment. See the following article.
Best Regards,
Natyra from Cridio
Customer Success Ninja
presell question. i use an external sistem for charching of my company, they have their own sistem for recurring payment. i don´t need at all any payment system inside wordpress, can i work in that way with your theme? like a person click to buy and goes to our external system, then when approve it redirect to the add listing.
Hi oaguilerarodrigues,
Thank you for your interest in ListingPro!
Sorry currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
Best Regards,
Natyra from Cridio
Customer Success Ninja
hi thanks for your response, is a way a client can add a list withou pass through the paid process? and mannualy change the plan of the client? i click the link you gave me. it ask for a a site. but in the moment i do not have a site is that the reason to buy the theme. if i want to customize to link to an external gateway of my sistem how much it is cost? thanks
1. Is a way a client can add a list withou pass through the paid process? and mannualy change the plan of the client?
Yes you can offer the free plan package. Users can change from free to paid anytime they want.
2. It is not required to have a website for now. The service agents will inform you about the price.
Let us know if you have other questions:)
Best,
Natyra
HEY oaguilerarodrigues,
Envato and ListingPro are having promotion!
You can get the ListingPro license and the ListingPro add-ons for 40$ OFF!
For add-ons use this code “40POFFAPRIL”
Hurry up, the offer expires soon!
https://listingprowp.com/plugins/Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, I have some question, before buy the theme. Sorry
1) Is possible to have two user type:
2) Is possible limit the number of image in photo gallery for listing?
3) when I create the taxonomy, it is possible for example to have a city that is a child of country, so that when I select a country I only have the cities of that country
Thanks
Hi hobelixx,
Thank you for your interest in ListingPro and no need to say sorry, I am happy to help you decide !
1. If you are asking about dashboards. Yes, there is dashboard for admin, business owner and visitor. If you didn’t ask me this question please clarify.
2.Yes, you can limit the number of images in gallery with Pricing Plan Feature .
3. Yes, you can totally do that. See the article.
And yes, after you select US for example, it will show you only listings that are based in us.
If you have any other questions, please let us know
Best Regards,
Natyra from Cridio
Customer Success Ninja
did you have booking on this?
Hi Haik74,
Yes, we have booking feature. For more please kindly see this article.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, does it support sublistings?
Hi Mars2030,
Sorry currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
Best Regards,
Natyra from Cridio
Customer Success Ninja
HEY Mars2030,
Envato and ListingPro are having promotion!
You can get the ListingPro license and the ListingPro add-ons for 40$ OFF!
For add-ons use this code “40POFFAPRIL”
Hurry up, the offer expires soon!
https://listingprowp.com/plugins/Best Regards,
Natyra from Cridio
Customer Success Ninja
Can you please tell me how to redirect the page after registration? I see your documentation about redirects after login. But nowhere can I find any documentation about registration redirects.
When a user registers it says “redirecting…” and then just reloads the page.
I’ve been in login-register.php for the past 3 hours trying to get this extremely simple thing to work and every time the page just reloads.
Can you please point me in the right direction and not tell me to go create a support ticket. This should be a simple feature. Please just tell me the file and/or the line of code to adjust so that I can redirect a successful registration to the pricing page. Please.
Hi bonedry,
This is a request that only support can help you with. So if you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
please there is no place to pay when claiming listing. users cant pay to claim listing, they only chose plan and add informations, no place to pay for claims
Hi samsimple,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
in the next update it will be possible to put an image to the ads, now you can only add an icon
Hi Izmec,
We don’t have any ETA for it yet.
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hey team
we have emailed you detailing the issue we have right now using your ListingsPro theme and with PayPal not allowing credit card payments (even though that feature is enabled on PayPal side)
Please let us know what we can do or look into it yourself (we gave you the login details in the email)
Thanks in advanced
Hi emarketsafe,
Can you please open a support ticket on our Help Center regarding your matters?
Best,
Natyra
Hey
We no longer have support license. Can you please just respond to the email? Let me know, thanks.
Read the whole of this article please
we have already reported this bug using that article
Madam/Sir can you please open a support ticket as advised above? Due to covid, we temporary opened the support center for everyone as mentioned in the article.
Thank you for your understanding.
We have purchased support and created a new ticket. Please respond as soon as possible as this is time sensitive
Thank you so much!
One of our agents will reach out to you shortly .
Regards,
Natyra
Hello,you have a great theme.Congrats. My problem is with the translation of the stripe integrated payment system you have.For example the placeholders of the pop up and the button “pay”. Since its not created based on woocommerce or an official stripe plugin. The translation is not working,even if you translate listinpro-plugin with locotranslate.Seems to be an iframe from stripe or something. Sorry dont have support with you anymore .So I would appreciate it if you answered here.
Hi activum,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, I Purchased LISTING PRO and I Want to Make A Directory Website for COLLEGES and I Want to remove “listing” word from theme and want to add “Colleges” Word. How Can I Do That?
Hi manishpandit,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
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