31 comments found.
Hello,
I’m getting a very poor mobile rating with this template:
https://pagespeed.web.dev/analysis/https-www-plombier-marseille-com/fm3cmivwq6?form_factor=mobileDo you have any ideas or solutions to improve the rating, as my client is complaining?
Thank you in advance for your help.
Sincerely, Martin
Hello, Martin! Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100010981 with a description of your request, and our team will assist you. Best regards!
Hello,
I’d like to know if it’s possible to use the same header as the homepage on the internal pages.
Currently, the logo is smaller and the social media links have changed positions.
Ideally, I’d like a single header for the entire site.
Thank you in advance for your reply.
Sincerely.
Hi there! Sure, we can help you to do these requests. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100010981 and our team will assist you. Best regards!
Hello, when I install your theme, it crashes the entire WordPress site; nothing works anymore. I get several errors related to modules or something else entirely.
Thank you for your reply and help. I haven’t been able to create a support ticket.
Sincerely.
Hi there! Thanks for your query. We can certainly help you resolve this issue .To proceed, please submit a private ticket here: https://mwtemplates.ticksy.com/submit/#100010981 or email us directly at modernwebtemplates.com@gmail.com. Please don’t forget to include the login details for your WP Dashboard and cPanel so we can take a look. Best regards!
Hi there, hope you are doing good.
I am setting up my website with the plumber theme and i have one question for now.
the slider main page title that the font gets bigger with a bigger screen etc and smaller when making the window smaller.. some times when the screen is to big, the font gets so big that won’t fit the letters and in result it takes the last 2 letters in a second line.
is there a way to put a limit on the size of the font?
my kindest regards Lambros
Hello, Dear Lambros! Sure, we can help you with great pleasure. Please submit a private ticket at https://mwtemplates.ticksy.com/ Also specify the link for your domain and screenshots of issues. We will check and fix them. Best Regards!
Welcome,
I edited the page and the header (menu and slide section) disappeared. How can I restore?
Hello, Dear Customer!
Thanks for your request. In order to fix this issue install and activate this plugin: https://wordpress.org/plugins/classic-editor/
The issue with incorrect full-width appearance and footer/header elements usually occurs due to the Brizy Page Builder. To avoid such issues, please use the native Unyson Page Builder. In order to fix full width for your page, please click WP Dashboard => Pages => All Pages => select necessary page and apply for page attributes full-width template: http://prntscr.com/krmu7t Then update page and check result at front-end. Also, we recommend you to deactivate Brizy plugin.
If all these steps will not help you – please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you.
Best Regards!
the page falls apart with each change. It’s like something doesn’t fix the settings.
In this case please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and our team will resolve your issue. Best Regards!
I made it. Thanks for the help. The description was absolutely perfect.
Thank you for your ticket. Please let us know if you’ll need any further help. Best Regards!
I rewrote the menu name and structure. But it is not updated on the site. What could be the reason for this?
Please post this info in the ticket and we’ll assist you. Best Regards!
What is mean? This is in the projec menu:
Warning: Invalid argument supplied for foreach() in /home/uberfutar/domains/gazszerelespesten.hu/public_html/wp-content/themes/Plumber/plumber/archive-fw-portfolio.php on line 21
Hello, Dear Customer! For better assistance to customers now our team provides support via https://mwtemplates.ticksy.com/ Please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of your request and we will assist you. Best Regards!
Dear, Could I ask you for help and advice how to fix it? The background color of the sections is not displayed in the page preview, although it is visible in the WP. What is the problem and how can I fix it?
Thank you Pavma Miach
Hello, Dear Friend. We have sent you an email to clarify the situation. Best Regards!
Good day, we asked 15.4.2021 about the color of the template (https://help.market.envato.com/), but to date, they have not received a response to Request # 2337266.
Could I ask you for help and advice how to fix it? The background color of the sections is not displayed in the page preview, although it is visible in the WP. What is the problem and how can I fix it?
Best regards, Pavla Miach Macán (pavla@muneka.cz)
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Rega
Dear, I placed a private ticket according to your instructions on mwtemplates. They replied that I had contacted them by mistake.
Thank you for answer Pavla Miach
Hello, Dear Friend. We have sent you an email to clarify the situation. Best Regards!
Plumber Pro, how friendly is the theme with metadata, SEO?
Hello, Dear Customer. Thank you for this question. Our theme has good compatibility with Yoast SEO plugin or similar plugins. Best Regards!
Hi – love the theme. Seems that no matter which page I have selected though, the Contact page is the one that turns blue to indicate that it is the active page. How can I fix this?
Hello, Dear Customer!
Please submit a private ticket with the following info on https://mwtemplates.ticksy.com/ and we will assist you:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
Best Regards!
Hello, I have purchased this theme but it does not look like the demo. The front page is very plain. Do I have to know how to convert the PSD files to make it look like it is advertised? Thanks
Hello, Dear Customer! Please read our documentation and watch video tutorials here: http://webdesign-finder.com/docs/plumberpro/documentation_theme/index.html Pay your attention on the following topics: How to install theme and demo-content, Frontpage customization, How to use Unyson Page Builder, Customizer options etc. We hope our assistance was helpful for you. If you need additional assistance – please submit a private ticket at https://mwtemplates.ticksy.com/ Best Regards!
I would like to buy this, but just want to confirm… you list WordPress 4.8, and the latest version of WordPress is much higher. Will your theme work with the most current version of WordPress?
Hello, Dear Customer! Sure, our theme has good compatibility with the latest version of WordPress. If you have additional questions – please ask us. Best Regards!
One more question… I see you have psd files. I no longer have photoshop – will I still be able to use those? Is this needed for a demo import?
Hello, Dear Customer. The PSD files are included in theme as bonus. Our theme includes demo-content installation feature, so you’ll receive result like on the our live demo. Best Regards!
hello guys, nice theme. I’d like to receive help, please. I’ve try to remove social icons from the header (menu apparence->customize). I can correctly remove the icons of socials i don’t want to show, but is impossible to save this preference. As soon i open again the menu apparence->customize the icons, are still there and there are shown in the header. What to do to remove them?
.page_header_wrapper .social-icons {
display: none;
}Then save changes and check results at front-end. Best Regards!
Hello, I’m interested on your template but I have one question : Can I install a multilanqual plugin to use the template for english and german language ? Regards,
Hello, Dear Customer!
Thank you what you interesting of our theme.
You can use a special plugin if you want multilingual website. We can also recommend one of them. If you will have more questions – please ask and we assist you.
Best Regards!
Dear mwtemplates team, I have purchased the PlumberPlus template but have difficulties to display the original fotos which were in the template. Do I need to purchase the images separately? Best Regards
Hello, Dear Customer! We use blurred images in order to prevent any copyright issues between our customers and the owners of the images. If you need the images in high resolution for demonstrative purposes – just send us at support@modernwebtemplates.com your FTP or cPanel details and we will upload them for you. Then please buy or replace these images on yours own. You may find the stock links for the images at the “Sources” chapter of documentation. Best Regards!
When will the theme be updated?
Hello, Dear Customer! We have plans to to update this theme during nearest month. Best Regards!
I would like to provide cpanel info for the images my email is molly@oceanmarketing.net
Hello, Dear Customer! We have performed your request. Please clear cache and check the result: http://nimb.ws/abSklI Best Regards!
Hi, this is a pre purchase question : is it possible to traduce youre theme in another language ? back & front ?
Hello, Dear Customer! Yes, it is possible to use PlumberPlus theme with other languages. You may switch back-end in WP Dashboard => Settings => General => Site language: http://nimb.ws/opuJhb Regarding the front-end: it is possible to perform additional translations with such plugin as: https://wordpress.org/plugins/loco-translate/ Sincerely, MWTemplates Team.
Hello, I’ve bought the wordpress theme “PlumberPlus”, and I really love it. It’s so easy to customize and navigate in. However, i do have a few questions, I would like to ask 
Is it possible to have to different variations of the logo, one version in the header and another in the footer?
How can I get the portfolio versions to show? (theres a regular, fullwidth and extended) And how and where do I customize the portfolio single pages? I would like to be able to write a short text and show more than one photo of before and after etc.
And finally, how do I make the phone number and email adress interactive? I’ve noticed that they are so on my phone, but not on a larger screen, why is that? And can I also make them interactive in the footer?
Thank you so much for your reply! Sincerely, Helle Flindt-Rasmussen
A few more questions: Is it possible to place a background image in the footer? I tried with this in the Extra CSS: .ds.ms {background-image:url (“http://www.lkrestaurering.dk/wp-content/uploads/2017/10/footer_back.png”);} but it doesn’t work. Any suggestions?
Also, how do I remove all search options on the site? I don’t need this 
Where do I remove all comment options? I don’t need that either
Where do I change the name “Homepage” (fx when you’re on one a service page, it says Homepage/”name of the service” in the top banner.
How do I remove the extra space that occurs in the front page header, before the logo “collapses”?
Thanks so much!
Hello, Dear Helle Flindt-Rasmussen! We are ready to assist you with great pleasure. First of all, please download this theme documentation and unzip it. Open Documentation_theme folder and click index,html Check the following topics with video manuals inside: Customizer Options, Frontpage customization, Portfolio customization. Also could you provide us with your email address in order to send you responses on all your other questions? Or drop us message at support@modernwebtemplates.com and we will reply you. Sincerely, MWTemplates Team.
Super, I have sent you guys an email
Thank you, Dear Helle Flindt-Rasmussen! We are already processing your request. Best Regards!
Hi, I am considering buying the theme “ProPlumber”, but I have a few questions. Is it easy to navigate and make changes in this theme? Or does it required in depth knowledge about the page builder itself? I recently bought a different theme, called “WoodWorker” that was way too advanced for me, since I only need a smaller page for a carpenter. I also bought the theme “Zoo” for my own webpage, and absolutely loved it. Do you perhaps know any of these themes? IF not, that’s okay.
I know some coding and can easily navigate in simple themes, but I just wanna make sure that I buy the right theme, and your theme seems to be just that
Thank you in advance for your answer
Sincerely Helle Flindt-Rasmussen
Hello, Dear Customer! It is very easy to edit content and perform customization in PlumberPlus WordPress theme due to the Unyson Page Builder. It does not requires any in depth programming knowledge. Please view this video about how to work with Page Builder: https://youtu.be/x0bQP51OH6o Besides you may change background, color and overlay color of sections in Unyson Page Builder. The manual about how to use Unyson Page Builder you may download here: https://drive.google.com/open?id=0B5NKlmlSvX2yYll1a0NOV2hpVms Sincerely, MWTemplates Team.
Congratulations!
Amazing Work, Good Luck With Sale 
Thanks!
