Hi,

It’s not supported by the page builder. If necessary, you need to modify the bock or write custom html code to add this feature. You can read more on how to edit blocks on http://thetheme.io/thesaasx/support/faq/

Hello,

1) To add new images, click on one of the images to see a toolbar appear on top-left corner of the image. Click the “Duplicate” icon button. This way you can add as much slides as you want.

2) We set the height to be 400px. The browser will scale up/down the width based on your image size. So, I would say don’t worry about the width, but don’t use any image with heights below 400px. With all said, best height is 400px for your images.

Here is the best place to report bugs. What is the issue? I just created a footer block on http://thetheme.io/thesaasx/try-page-builder/gutenberg/ and links are editable without any issue!

Hi, the problem is that the text field to write my account does not expand. So I can’t see what I am typing. This problem also occures at adding alt text to image from the editor.

Hi,

This is the default behavior as the width of popup is limited. The easiest way to write your social media link is to copy the url and paste it into the text field.

Hi, unfortunately we never supported WooCommerce for this them, so we don’t have a good answer to this issue.

We described how to install demo content on http://thetheme.io/thesaasx/support/faq/. If there’s an issue, you should share more details about the problem.

P.S. Please note that this theme doesn’t come with support, but we’ll do our best to help you fix the issue.

Sorry missed that do not comes up with support. The problem is that i follow up with detail all the steps and i cannot installed the demo. Do not have the demo import for me the template is not worthy. Please let me know if you can help

Please send us an email with your WordPress login credentials so we can take a look.

Hello,

You can read “http://thetheme.io/thesaasx/support/faq/” on http://thetheme.io/thesaasx/support/faq/

Hi,

You don’t need an extra plugin for this configuration. I hope you read the guide on http://thetheme.io/thesaasx/support/faq/ on how to configure subscribe forms and how to add action url to forms.

Basically, that guide is for our subscribe blocks only that you can find on http://thetheme.io/thesaasx/block/subscribe/ . First, you need to add any of these subscribe forms to your page, and then configure that block to send data to your MailChimp action url. In the FAQ page, we described how to get the action url and how to add an action url to a subscribe form.

Hope this helps.

The form submits using Ajax call, so not having type submit button is just fine. Could you share a link to your form so we can take a look?

Thanks. I have sent a direct message with the link

Sorry to hear that. First, you should update your theme to the latest version to see if that can fix the issue. Otherwise, we stopped supporting this theme more than a year ago and it’s officially compatible up to WordPress 5.4.

Is that the only footer layout you have? It should be in another one.

that’s the only one

Could you email us your login information so we can take a look at your dashboard? You can send us an email from the contact form in https://themeforest.net/user/thethemeio

Hi, it’s the editor. Feel free to add a Shortcode block to your footer.

Hi,

We don’t support Elementor on TheSaaSX, it uses Gutenberg, the default editor of WordPress now. Please read our getting started doc: http://thetheme.io/thesaasx/support/articles/getting-started/

Hi,

Unfortunately, this theme might have some issues when it comes to translate pages. So, I don’t suggest it for this purpose.

Cheers.

No.

Sorry about the issue. While the image has not been shared for public access, but I can understand the issue. I’m not how those plugins work, but if they have a block for Gutenberg it is the best way to use them. Otherwise, they probably have shortcodes to embed them in you pages. That is the next best thing to use as you can use the shortcode block from Gutenberg to insert their shortcode into your page. If these two options are not available, you might want to add them to your Layout > Header or Footer post. That worth a try. Hope one of them work for you.

Yes, this is the HTML version: https://themeforest.net/item/thesaas-responsive-bootstrap-saas-software-webapp-template/19778599

Yes, thanks, I realise that, but I mean for those of us who’ve already bought the WP template, is there a way to just get the HTML?

Unfortunately, no. They are two different items on Themeforest and you need separate license for each.

Hello,

There are several classes that control the color of your navbar based on the configurations. Best way to figure out css selectors for each element is to inspect your element. For example, for changing text color of hamburger menu, you need to overwrite following css selectors:

.navbar-light .navbar-toggler,
.navbar-stick-light.stick .navbar-toggler,
.navbar-dark .navbar-toggler,
.navbar-stick-dark.stick .navbar-toggler {
  color: red;
}

You need to inspect the navbar links to figure out their css selectors as well.

Cheers.

Thanks so much, that was very helpful.

Hello,

May we know what is issue? Other than that, you can find details about refund in https://themeforest.net/page/customer_refund_policy

I did not get any help fom the policy i need to contact the uathor about a refund how do i do that

We’re the author of the theme, you can write the issue here in comments.