93 comments found.
How can I remove the button that is in the Header f Personal Portfolio home?
And how can I edit your copyright? I’ve done all that I thought it would work but nothings change. Please, help me guys.
Hello there,
Thank you for purchasing our theme and for reaching us.
Please navigate to Appearance > Customize > Footer > Copyright here change the default copyright text. Ref: https://docs.madrasthemes.com/around/topics/customizer/footer/
Hope this answers your question. Let us know if you have any other questions.
Thanks, Abbas
Hello there,
Thank you for purchasing our theme and for reaching us.
You can hide the button in Appearnace > Customize > Header > Enable Button.
If you are using custom header, you can hide the button in page options
Hope this answers your question. Let us know if you have any other questions.
Thanks, Abbas
The changes on the copyright do not appear on the frontend. My copyright is empty and still appear “© All rights reserved. Made byCreatex Studio & MadrasThemes”.
Abou the button on the header, does not appear this setting of “Enable Button” for me.
I’m using the personal portfolio demo. I cannot change anything on the Appearnace > Customize path. None of them appears on the frotnend.
Please, help.
Hello again,
Thank you for getting back. It is most likely that the page is using a custom page footer. Please check if the page is using custom page footer like explained here: https://docs.madrasthemes.com/around/topics/elementor/page-settings/#footers-setting
If it does then you’ll have to use Elementor to set the Footer copyright.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Can’t add a shop page on this theme without a parent page on wordpress even after importing the shop homepage demo which leads to having a double permalink (example: www.themes.com/shop/shop-2) help is it an issue with elementor conflicting with wordpress?
Hello there,
Thank you for purchasing our theme and for reaching us. Thats not true. Permalinks are user generated. You can generate your own permalink.
You can change the shop homepage permalink to any slug of your choice. Please note permalinks is a feature of WordPress and not the theme.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
How do I edit the single product footer there’s no option t edit it with Elementor
I’m wondering why is this theme having complains from people, you’re trying so hard for your copyright to appear everywhere even some pages I can’t change the footer either on elementor, static content or even the wordpress customize
We’ve explained multiple times on how to change the text. I do not know why you are unable to change. We have not received any complaints regarding this. I am not sure from where you arrived at this conclusion. Please request a refund here as it is becoming too hard for us to support you: https://themeforest.net/refund_requests/new
It can be multiple times but it would be better if you kept clear with me why are some things not working you have explained it can be done via elementor or wordpress customize when I check my elementor settings button no custom header & footer for some pages especially if I create a new page
Hello again. There are no issues like you’ve described. However, We are sorry we are unable to make clear things for you in an efficient manner. Please request a refund using the link that I’ve shared as it would be better for both of us.
I purchased your Front and Cartzilla themes and love the Gutenberg blocks. I don’t like to use Elementor as it adds a lot of unnecessary code. Are the Elementor widgets and skins for this theme available separately as well and/or available as Gutenberg blocks like your other themes or does everything need to be built with Elementor?
Hello there,
Thank you for purchasing our theme and for reaching us. Around theme is built entirely using Elementor skins, widgets and overrides. It does not have Gutenberg Blocks.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Does it support RTL
Hello there,
Thank you for purchasing our theme and for reaching us. Except icons, the theme supports RTL.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Why is it there’s no option to change hero background image? This theme is stressing so much
Hello again,
Thank you for reaching us. You can change the hero background image. We’ve earlier requested you to email our support but you haven’t. Please do so that we can take a look and provide specific instructions.
Thanks, Ibrahim
Have emailed you didn’t get any response.
Can you please let us know your ticket number?
Can you also please state when did you email our support?
I used your contact form couldn’t find the support email.
Please email our support from here: https://themeforest.net/item/around-multipurpose-business-wordpress-theme/31251088/support Please include your WP admin details so that we can take a look into the issue.
Hi.
1. I’m trying to change the global colors. But it doesn’t work or I’m not getting it.
2. I’m trying to add more share icons in to the site. But it doesn’t work or I’m not getting it.
can you point me to a simple tutorial?
can you help me please? thanks!
Hello there,
Thank you for purchasing our theme and for reaching us. To answer your questions :
1. If you are using blocks from imported content, the colors are set via classes ( Check the CSS Classes of the widget ).
2. Otherwise you can use Elementor’s global color for new content.
3. Can you please clarify which share icons you are referring to with a screenshot?
Thanks, Ibrahim
Hello
everything is in the color of the theme …
I can’t use any different colors
and yes, I am using the imported files, so I bought a theme
I need to change the colors urgently !!!!
everything is in the wrong color …
and even when I don’t import the dummy data, the wordpress structure (links, etc.) are all in the theme color that I can’t change
I just did a test, installed the theme and another blog, regardless of the dummy data … and guess what? the color scheme does not work !!!!!!
for example, how am I going to change the color of the mouse over effect, when I hover over a blog text, everything is in the purple color of the theme !!!
I have already sent more than 5 helpdesk calls since yesterday, I need to change the original colors urgently
all mouse overs on the site are purple, I need to change to my color
Thats not true. Here is how you change the button color:
Menu positions in WordPress are known as locations and they are the same across all themes. Please clarify what you are referring to as changing position of menus.
You can create a top bar by choosing Navbar Variant in the header options:
1. If you are using Customizer: https://docs.madrasthemes.com/around/topics/customizer/header/
2. If you are using Custom Page Settings: https://docs.madrasthemes.com/around/topics/elementor/page-settings/#headers-page-settings
Once you’ve selected Header Shop ( which has top bar ), make sure to assign menus to Top bar from Appearance > Menus.
If you have any other questions please reach out to our support and we are happy to help.
Hello how do I customize the footer and remove the menu & your copyrights on business consulting theme?
Hello there,
Thank you for purchasing our theme and for reaching us. You can customize the footer from Appearance > Customize > Footer. You’ll find options to change the Footer Variant as well as the copyright information. Ref: https://docs.madrasthemes.com/around/topics/customizer/footer/
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
The menu assigned can be edited from Appearance > Menus > Contact Links.
I’m not even able to see it even after adding one on Appearance > Customize > Footer seems you have locked it from anyone editing your copyright yet we have purchased !!
Hello again,
We do not have any locked code. Are you using a custom footer? Please check if you are using a custom footer: https://docs.madrasthemes.com/around/topics/elementor/page-settings/#footers-setting
Thanks, Ibrahim
There’s no button to switch to custom footer as seen in your documentation.
Please email our support with your WP admin details. We’ll look into it and will help resolve this issue.
Amazing theme, congratulations! thanks for selling quality themes.
Hello there,
Thank you for purchasing our theme and for reaching us. Please do not hesitate to reach us if you have any questions related to our theme.
Kindest Regards, Ibrahim
beautiful design! i buy it right now
Hello there,
Thank you for your interest in our theme. Glad you like our theme. Please do not hesitate to reach us if you have any questions related to our theme.
Kindest Regards, Ibrahim
ITs not recognizing the shop and product pages , it just wont load
Hello there,
Thank you for purchasing our theme and for reaching us. Can you please let us know what is the issue that you are facing with a screenshot? Also please email our support from the support tab and include your WP admin details to check the issue.
Kindest Regards, Ibrahim
Can the “Sign in” and “Sign up” buttons be removed?
Thanks in advance.
Hello there,
Thank you for your interest in our theme. Can you please clarify which buttons you are referring to with a screenshot?
Thanks, Ibrahim
I mean the option “Sign up” and “Sign in” in the header.
My purpose is to use the page as a landing page and put my own buttons.
Hello there,
Thank you for getting back. Yes, you can do that.
I recommend that you try out our theme before purchase. Please email our support from the Support tab and we’ll setup a trial for you to test our theme’s features before purchase.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Hi! Is it possible to insert a Hero Block with a Full Screen slider? I didn’t find this option
thank you so much
Hello there,
Thank you for purchasing our theme and for reaching us. Can you please give us an example of what you’d like to achieve with a screenshot?
Thanks, Ibrahim
Hello there,
No, our theme does not have a slider like this. However, you can use any of the third-party Elementor plugin that provides this feature.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
this topic I can see selling digital product to download
Hello there,
Thank you for your interest in our theme. I am not sure if I understand your question. Can you please clarify?
Thanks, Ibrahim
can i sell digital product with this theme
Hello there,
Thank you for getting back. Around is compatible with WooCommerce and supports all its features. You can sell digital products using WooCommerce.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Can I use dokan on Around theme?
Hello there,
Thank you for your interest in our theme. Around does not have Dokan specific code. You’ll have to use the default configuration of Dokan with Around.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Any ETA on Elementor template integration?
Hello there,
Thank you for your interest in our theme. Can you please clarify what you are referring to as template integration?
As our existing customer, we have an offer for you. Please email our support for more details.
Thanks, Ibrahim
Hi,
Thanks for the reply. I was referring to the templates library (as for example in the Landkit theme): https://docs.madrasthemes.com/landkit/topics/elementor-widgets/templates/
I will write to support re: your offer, thank you.
Thank you. We are testing few blocks. Once the blocks pass the tests, we’ll release an update with the templates library. Can you please let us know your ticket number?
OK, thanks.
67621
Thank you. I’ve responded.
Hello, There is no option to customize the header/footer for Portfolio archive page/single page. Also portfolio page has some problem. Please help. Ticket ID: 67473
Hello there,
Thank you for purchasing our theme and for reaching us. The Header/Footer of Portfolio archive pages are the same that is set in Customizer.
We recommend using Elementor and “Portfolio” widget to build a page instead of using Portfolio archive. In this way you can choose a different header/footer for your portfolio page.
If you prefer using archives instead of page, please use this custom PHP in your child theme to resolve the issue in portfolio page: https://gist.github.com/ibndawood/f98539bd667333273d310c5628e9dc65
You can set the single portfolio header in Page settings of Elementor. Ref: https://docs.madrasthemes.com/around/topics/elementor/page-settings/#headers-page-settings
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Please use this updated code: https://gist.github.com/ibndawood/f98539bd667333273d310c5628e9dc65
looks GREAT!
Hello there,
Thank you for your interest in our theme. Glad you like our theme. Please do not hesitate to reach us if you have any questions related to our theme.
Kindest Regards, Ibrahim
I have tried Auto, Manual both, but it is not working, please check the ticket I have created on Freshdesk #67401 Please help me.
Hello again,
Thank you for reaching us. Did you follow the instructions given here? https://docs.madrasthemes.com/around/topics/getting-started/demo-content/
Please clarify.
Thanks, Ibrahim
Yes, I’ve followed that, but not working. footer missing/menus missing and a few things are missing. Can you please check the ticket I have created? I have mentioned admin access to my site, please setup the whole demo on my site. Thank you.
Thank you for your patience. I’ve set up your website just like our demo. Please take a look and let us know if you have any issues.
Great thanks ..
Hello there,
Thank you for your interest in our theme. Please do not hesitate to reach us if you have any questions related to our theme.
Kindest Regards, Ibrahim
Demo Import not working, please help.
Hello there,
Thank you for purchasing our theme and for reaching us. Can you please let us know what is the issue you are facing with a screenshot?
Regards Ibrahim
I have tried Auto, Manual both, but it is not working, please check the ticket I have created on Freshdesk #67401 Please help me.
Hello again,
Thank you for reaching us. Did you follow the instructions given here? https://docs.madrasthemes.com/around/topics/getting-started/demo-content/
Please clarify.
Thanks, Ibrahim