53 comments found.
I have bought this theme some time ago. Now I am trying to use it and it’s loading just to 95% and no more (Import Demo Data). I have all settings of memory limits and another as they should be – very high. I have a question – is this normal work of this theme? I’m near to give very low estimate for this theme because I couldnot use it at all.
Thanks for your feedback!
Maybe your hosting configuration does not meet the timeout to install data by ajax. You can install it by WordPress default Tool: https://info.bingomore.com/document/cerio/#wp_tool
Hello, can I sell Digital Products and Physical Products and also have a subscription plan that includes all my digital products? Thanks
Thanks for your respond!
You can sell any product you want.the theme i not compatible with elementor v3.16.0 its broken all the pages. sliderRev is also need an update the new versino is v6.6.16
Thanks for your respond !
Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you.Best regards.
Hi Team, Theme options not getting saved.
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
hey, How I can change size table on product page ?
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
hi, i have a problem with pagination of the shop, unable to change page, all work fine disabling Wpbingo Core plugin
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Hi, Pre-buyer question . A friend of mine buy this theme and after he import the demo content he said that the picture & other layout is not showing properly, is it solved now?
Thanks for your respond ! However the problem as you mentioned does not exist. All of our customers installed successfully.
No, he said layout & image sizes is not showing correctly in home pages.
Thanks for your respond ! Because he has not set homepage width and image size after setting sample data.
ok. thanks .
can I find it on documentation?
You can see it here: https://wpbingosite.com/document/cerio/#elementor_config
Hello, does the template support the latest version of woocommerce V 6.1.0?
Thanks for your respond ! Yes, Item is compatible with woocommerce V 6.1.0
That’s not what WooCommerce is telling me. Outdated templates: Learn how to update
Thanks for your respond ! Please download the latest version from themeforest and replace the outdated file.
I have the envato-market plugin installed and it’s not giving me an update. That is usually where the updates show up.
Thanks for your respond ! Please check again or download it manually from themeforest.
Thank you very much. Problem has been fixed.
You’re welcome !
Hello,
Is the theme support the latest version of Woo Commerce which is 5.7.1 ?
Yes, Cerio is compatible with WooCommerce 5.7.1
In demo variable products color picker and size picker is not working as there is a javascript issue. can see it in the console.
Page : https://wpbingosite.com/wordpress/cerio/shop/beautifully-design-dress/ console error: Uncaught TypeError: wpcf7.initForm is not a function at HTMLFormElement.<anonymous> (scripts.js?ver=1632661834:2) at Function.each (jquery.js?ver=1.12.4-wp:2) at n.fn.init.each (jquery.js?ver=1.12.4-wp:2) at HTMLDocument.<anonymous> (scripts.js?ver=1632661834:2) at i (jquery.js?ver=1.12.4-wp:2) at Object.add [as done] (jquery.js?ver=1.12.4-wp:2) at n.fn.init.n.fn.ready (jquery.js?ver=1.12.4-wp:2) at new n.fn.init (jquery.js?ver=1.12.4-wp:2) at n (jquery.js?ver=1.12.4-wp:2) at scripts.js?ver=1632661834:2 isotopes.js?ver=1632661834:1 Uncaught TypeError: e(...).radioButtonGroup is not a function at isotopes.js?ver=1632661834:1 at e (isotopes.js?ver=1632661834:1) at isotopes.js?ver=1632661834:1 at isotopes.js?ver=1632661834:1
i’m about to purchase this theme.. then saw the error… just wonder how do u support after purchase. thanks.
Thanks for your respond ! Maybe you are having cache problem, please clear the cache and check our demo again.
Hi WooCommerce is now version 5.6. Is the theme compatible with the latest version of WooCommerce?
Thanks for your respond ! Yes, Cerio is compatible with the latest version of WooCommerce
Hi
I am having issue with mega menu for my website. Could you please fix it.
Thanks
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
ok
Hello how do I import the demo? I cant see any installation guide as well
It says wbc_demo_importer ould not be displayed. Field type wbc_importer was not found. Kindly assist
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
I have experience with many themes this theme looks good but is actually unfinished work. Got to the their support tickets and read for yourself how changing something as simple as the logo is like titration. Then changing the logo size is oil extraction. You will need CSS knowledge to finish this unfinished work. Avoid at all costs. Money gone down the drain. Ratings:- Appearance- 9.5/10 Theme appearance is good. Responsiveness- (-3/10) negative marks! The theme isn’t responsive at all to design changes. You can spend over 4 hours editing, troubleshooting seeking support on basic things even with basic CSS knowledge Customization- 2/10 Considerable knowlegde will be needed in customizing this theme. Aftersale Support- 1/10 The theme author doesn’t offer real time support as and when it is needed. Keeps throwing the manual at you and inquiring whether you have followed the manual. Responds after 5 hours. Documentation 1/10 The documentation is not conclusive. Only covers installation.
Overall 1/5 Its unfinished work. I do not recommend this theme on the above reaseons
Thanks for your respond ! We have detailed installation instructions in the doccument : https://wpbingosite.com/document/cerio/#one_click_import In addition, we have also responded to your support request. If you have other problems that need help, please reply in your ticket. We are always here and ready to assist you.
Hi Wordpress is now version 5.8. Is the theme compatible with the latest version of wordpress?
Yes, the theme is compatible with the latest version of WordPress.
Theme looks good but I have been reading the comments. Is the header really not fixed and revslider actually going through the header and nagivation as above comment?
In my last theme I actually shifted from Rev Slider to Hero slider
Thanks for your respond ! This problem does not exist in our demo. In addition, if you have problems we will always be here and ready to assist you.
@wpbingo so making changes to revslider screen height as he did in https://prnt.sc/137b0z6 will not push the slides over the header as he shows here https://prnt.sc/137b78f ? Plus is the header fixed?
Yes , we’ll help you with this via our support forum: https://wbbingo.ticksy.com/
This doesnt answers my question. Is the header fixed and revslider has its own space? or Is it merged together?
Thanks for your respond ! Depending on the homepage, there will be different header styles.
I’m just enquiring about the default header that shows on the demo.
Thanks for your respond. There is no default header on the demo, you can use any header for detail pages. Also, If you already purchased the item, please send us a support request via the link: https://wpbingo.ticksy.com/ . This will make it easier for us to check the problem for you. We will no longer be able to assist you here. Best regards.
No offense but that’s pretty much narrow and shallow approach to support your clients and lest explaining it to a buyer. thanks but no thanks I’ll look for another theme with helpful and open-minded dev.
Thanks for your respond. Wish you meet your good things.
I have minor problems with basis functionality of the theme like selection of header which isnt changing for me.
1. Header Issue
Header Settings : I selected Red Header and save it -> https://prnt.sc/137arfd But nothing changed in the homepage Header -> https://prnt.sc/137auhz
2. Slider problem :
Changing Height of the Slider (in Global Settings – Slider1 https://prnt.sc/137b0z6 ) makes it go over the Header – passing through Navigation Bar. https://prnt.sc/137b78f
I’m looking at changing slider height to half the size. How can I make the header fixed so Slider changes dont affect the header or navigaton?
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
I tried and it says “Sorry, the support license on this ticket has expired. The ticket owner will need to extend their support license and submit a new ticket.”
My issues are basic functionality problems.
Footer layouts aint changing either. The bullets on the slider the stuck to left too.
Thanks for your respond ! - Because the homepage you use is being configured with its own header, please choose the default header as our guide: https://wbbingosite.com/document/cerio/#wpbingo_framework_page - Other issues we can only assist you through our support forum. Hope you understand and sympathise.
I see. btw I cannot access your ticksy support so Im posting it here. What Im asking is basic rev slider height issue. If you can answer below question I’d be on my way 
Slider problem :
Changing Height of the Slider (in Global Settings – Slider1 https://prnt.sc/137b0z6 ) makes it go over the Header – passing through Navigation Bar. https://prnt.sc/137b78f
Thanks for your respond ! This issue requires the assistance of our technical department. Please purchase additional support packages and submit a support request. Our support team will check and assist you. Best regards.
nice theme. but I saw one bug,when I browse on phone,hold on the product image,the cart button is not displayed. Its no problem with your other theme, only this one.
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
I bought you another theme.I haven’t bought this one yet.I’m planning to buy it.But I see this problem popping up on your demo site of this theme.Please check your demo.Can you fix it?
Thanks for your respond ! We have fixed and updated this item. You can check our demo again. Best regards.
and the bug also on other theme like:
https://wpbingosite.com/wordpress/funio/home-stylish/ https://wpbingosite.com/wordpress/davici/Thanks for your respond ! This is our mobile design, the arrangement makes it easier for users to view the product.
But it just looks like a BUG.Can you think of better performance? Or make it look like it’s on the computer.I would like to purchase these three themes.But I have been hesitant about this detail…
Thanks for your respond ! You can custom our design if you want.
about mobile :can you make the cart icon display only when hold on the product’s image?Instead of showing it all the time on mobile.
like the theme punio.It works very well on mobile.
and,about https://ibb.co/T1MsmKT . I hope you’ll listen to my advice.Make it look normal like it on PC.This is also the way most themes are designed.
Thanks for your respond ! This is our lookbook and item feature that was built after the design, so we cannot make repairs according to your wishes.
haha…You’re really obstinate.It’s not a feature,It’s a design flaw of lookbook.
Thanks for your respond !
May I know whats the PHP Version for this theme? Are they up to date? I want to make sure before purchase. Because thats the current issue I am facing.
Thanks for your respond ! You should use PHP version> = 5.6 In addition, after purchasing the item you will receive support from us.
Is your PHP Code in PHP 7.3, 7.4 or above?
Yes, this item is compatible with Php 7.3, 7.4
How can i edit Header?
I neeed Help My product images size not match with Dummy themes
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards .
No Response at all
Thanks for your respond ! We have responded to your support request. Please check the ticket.
Please Reponse Me at my ticket
Thanks for your respond ! We have responded to your support request. Please check the ticket.
Hi WPBingo team i purchased a theme and install on my domain stylie.com.pk. when I try to insert image in product description or try to change logo in footer then it show 403 error . kindly guide me what is the issue with theme. All permission is ok
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards .
