1304 comments found.
PRIVATE TICKET #2791347 Lütfen Ticket Destek Verebilirmisiniz
Hello,
Our technical support staff try and answer all support tickets within 24 hours of submission. Thank you for your patience while your ticket is being addressed.
Teşekkürler Süpersiniz . Tüm Çalışan ekip teşekürler
You are welcome.
Hello,
The latest plugin version is 1.36. You will find a changelog in changelox.txt in the theme’s root directory.
Sayfa Kurulumunda Sorun Yaşıyorum Bunun İçin destek Olabilirmisiniz
Hi,
We have received your support request on https://themeenergy.ticksy.com. Our technical support staff are looking at the issue.
Thank you for your patience while the issue is being resolved.
Hello,
adding the following to Appearance > Customize > Additional CSS field should help:
.content ul > li {list-style: disc inside;}
Is it possible to set different prices for adults, children and babies?
Hi,
No, only per person or per vehicle prices are supported by the theme.
Thanks,
Hey, guys do you know if i can add images or pictures in the web, i mean (texts together with pictures, cuz i wanna make my design more attractive. Does the theme allow it, I wanna know before purchase. thanks
Hello,
sure, you can create any page layouts you wish. You can also install a page builder of your choice to design your posts and pages.
Thank you for your interest!
Hey, guys do you know if I can add images or pictures on the web, I mean (texts together with pictures, cuz I wanna make my design more attractive. Does the theme allow it? thanks
Hello,
sure, you can create any page layouts you wish. You can also install a page builder of your choice for designing your posts and pages.
Thank you for your interest!
Hello,
After an update of the theme, there was a change to the booking completion. The step of payment is missing and booking is automatically accepted. Also in the email the From and To destinations are missing. Please advice.
Hi,
Please check that WooCommerce is still activated in Admin -> Plugins and also please go to Appearance -> Theme options -> WooCommerce integration and check that the checkbox is enabled.
Thanks,
Did that, but no result.. Also deactivated and reactivated each plugin.. no result.. Even uploaded and extracted the theme and child theme. PHP 7.3, Wordpress 5.7
What is your website address?
Hi,
Please make sure in WooCommerce -> Settings -> Advanced your Checkout and Cart url are set because at the moment they are not set.
Hello,
I want to use the Fast Velocity Minify plugin to increase the speed of my site. I have adjusted it but it shows a lot of JS errors. That’s why I can’t use the plugin right now. How to configure Fast Velocity Minify for your theme?
https://monosnap.com/file/FMdwwKKB9D8apFppl4Ijcj1ZLiYtOq https://monosnap.com/file/hND9TO0z288AsefXaDU5jqsynbv1ipHi,
When using any JavaScript minification feature please make sure you do not minify the javascript files found in the theme’s js folder or in wp-content/plugins/transfers-plugin/js folder.
As for the other errors, as I can see you are getting JavaScript errors from across the board (various plugin folders and WordPress core). I suggest you dig deeper within the Fast Velocity Minify plugin documentation to find a more forgiving strategy for minification so that your plugins and WordPress core javascript files do not throw exceptions of jQuery missing etc.
I tired to lodge a ticket but your form did not recognise the purchase code from Envato? How can I lodge a ticket or should I just lodge it here?
Eg I can get the Transfer template to display a search result. But when I try using the Transfer Child template there is no result
my site is http://vanman.vn
By luck I spotted another site using your template and they seem to have the same issue, with the booking search not working for them too. https://vietnamcarhire.com/Hello, I have refreshed the connection of Ticksy (our support website) with the Envato API to see whether that helps with the issue of being unable to have your purchase code recognized. Do you mind trying to submit a ticket again please?
As for the issue you are facing, please make sure that you have set the correct Search results page in Appearance -> Widgets in your Advanced Search widget by selecting the page from the Search results dropdown.
Hi ok I see that dropdown and looked to select Search Results but it is simply not there. THere are 19 options to select including Shop and Service but no Search Results?
Hi,
Please make sure you go to Admin -> Pages and create a new page called Search results or check that you have it under a different name. This page needs to use the Advanced Search Results template.
Once you have created or identified this page, make sure you select it from the above-referenced Search results dropdown within your widget.
And no I still cannot submit a ticket due to not recognising my purchase code
Ok thanks got the search going
Now I want to see what the booking page should look like on your demo site but I get this message We’re sorry, you are not allowed to proceed wiht a HAND
can you send me a link to a few successful sites launched so that I can see
Hello,
have you tried submitting a ticket by using the “login with envato” method?
Screenshot: https://ibb.co/S7hs7vN
This method will automatically sync up your account at the help-desk with your envato purchases thus making your experience much smoother. Support is much more efficient there too, so please try again and open a ticket there. Other tickets are coming in fine so yours should too.
Thank you
yes I have logged in using my Themeforest login ie my username is dizpute and I get the page stating “verify purchase with Envato” So I do that and start again asks me to choose a product and it is back to the future all over again. Can you give it a try and see?
I have b
Purchase codes Authors may ask you for a purchase code to verify that you’ve purchased this item.
7102b90-9d4-4c51-8c2f-712da2cfe9d – 2 May 2021 REGULAR LICENSE
Not complete number
OK can you help me edit the booking page, at the present it is not displaying the the adding extras ie booking-step1 booking-step2 is that how I set it up
It looks like there are two options to the booking page Using the cart or Using the booking steps 1 & 2 & 3 I like the booking steps bettter
When you choose a product, make sure you select the Transfers WordPress theme, not the HTML template. But like I said, if you login with envato you will not have to insert the purchase code manually – the system will automatically fetch your data if you give it permission to do so.
Please make sure you have the Booking page created. If not, you can create it via Pages > Add new, give it a title and select the “Booking page” as the page template from the “Page attributes” box. Publish the page.
There are 2 possible flows:
1. The online booking system with online payment collecting that takes the user to the cart where they can pay for their booking. This mode requires WooCommerce to be enabled for checkout at Appearance > Theme Options.
2. The reservation system that displays a reservation form after the extras page and only sends textual data to the website owner and the customer.
There is also a thorough user guide available here.
Hi. There is WPML issue I see others wrote about as well. I use 2 languages. When primary language is used, everything is fine. But when secondary language is used, checkout (woocommerce) page always gives Transfers Product valued 0 EUR in the cart, regardless of what I do. Tried to keep secondary language in folder (WPML settings) like /EN/ in the link, or to add ?lang=en to the URL, but still the same. Search results page works well, but on the checkout page product is not formed in the right way and it just adds Transfers Product (0 EUR) to the cart.
I tried to delete Transfers Product from Products, both languages, and then from Trash as well, it doesn’t help. I updated plugin and theme, both being versions 1.36. What else can I do?
Woocommerce Multilingual plugin was making this issue. Writing just in case someone else faces it. Just disable this plugin, and it works. Thanks.
Thank you for letting us know.
Hi. I am using AppsScript to transfer data from Woocommerce to Google Sheet automatically. I am managing to get all the Woocommerce data, such as Billing_phone, Billing_email, and other fields. However, I do not manage to get Transfers theme data, such as destinations to/from, type of transfer, time of transfer (date and time) and number of persons (transfers_pa_destination_from, transfers_pa_destination_to, transfers_pa_transport_type—I know these three are part of Product Variant info in Woocommerce, but would need them separately, and don’t know how to find time of transfer and number of persons). Is there a way to make these data a Woocommerce data, with their meta key/name, so I can get them as well? What should I do? Thanks.
Hi,
The booking data is stored inside wp_transfers_booking and is connected to the WooCommerce orders table via the woo_order_id field.
You would need to figure out a way to pull the data you need from this table by a join to the wp_transfers_booking table via this woo_order_id field.
Hi, thanks for that, helpful. I managed to find these four fields transfers_pa_destination_from, transfers_pa_destination_to, transfers_pa_transport_type there. Is data about number of passengers and transfer date and time connected to Woocommerce database in any way? If yes, to which table?
Hi,
No, those fields are only available in the wp_transfers_booking table connected using the woo_order_id field.
Thanks, will try to work on this and will post solution for others if I manage to make it work.
Ok, thanks for letting us know.
Can it be integrated with Geo Location
Hello,
sure, however third-party integrations with the booking system would require theme customization.
Thank you for your interest!
Do you do customization?
Please find more information about theme customization services here.
Thank you!
I have a wordpress website with this transfers theme , but i bought another one to a friend , can you tell me please if it is also wordpress ?
https://fatiatransfers.comThank you!
Hi,
According to this website, https://whatcms.org/?s=fatiatransfers.com there is no indicator whether this website runs on WordPress.
Hi , i have bought this transfer theme and i did this website :
https://taxifarotavira.pt/To change the main widget options on first page (i want to put the price on 1st page) is that possible ? Or it is only by chaging codes ?
Thank you !
Hello,
you can modify the native home page layout via Appearance > Widgets. Content is located inside the Home Content widget area.
Alternatively, you can use a page builder of your choice to design your own home page layout.
If you will have any further questions, please open a ticket at the customer help-desk where our support team can provide more in-depth guidance.
Thank you!
What page builder is this using?
Hello,
none, but you can use a page builder of your choice to edit default posts and pages.
Thank you for your interest.
Hi,
How can I make it not allowed to book within a 24hour period?
Hi,
Please check in Appearance -> Theme options -> Configuration settings and look for the setting: Allowed search start times
Hi, it’s possible to sort the search results by passenger instead of price and time ?
Hello, no, that is something you would have to write custom code for yourself.
I wonder if it has an update on the theme? how can I do that . thanks
Hi,
You can check in your Theme forest -> Downloads section for an update.
You will find upgrade instructions inside Transfers.zip/upgrade.txt
Hello there, Is there an option to withdraw the transfer fee by credit card?
thanks
best regards
Hi,
The theme uses WooCommerce for payment processing. As such, any payment gateway compatible with WooCommerce will be compatible with the theme.
You can accept payments from credit cards using the Stripe payment gateway for WooCommerce.
