83 comments found.
Hello currently in the box to upload and reduce article you have to give the button “update-cart” it is possible to automate this?? that is, when the client comes down or goes up instantly without having to give the button “update”
Hi, we have not understand your issue. Please take a screenshot to explain or leave a ticket on support center. Our support team will answer for you. Thank you!
https://codazon.zendesk.com/hc/en-gb/requests/newPre sales question. Don’t have a sticky add to cart function? Thanks.
Hi, we have the cart on the sticky menu. If you need more information, please submit the ticket via support center. Our support team will answer for you. Thank you!
https://codazon.zendesk.com/hc/en-gb/requests/newWhere can I find documentation for this theme in order to customize it? Just having difficulties setting up my Menus and cant seem to find documentation
Hi, please following below document or tutorial video
http://codazon.com/document/infinit/shopify/#megamenu https://youtu.be/tjb5LcQXCyQAnd more tutorial videos
https://youtube.com/playlist?list=PLrxgEjb8WXWm37L9iVwCAqW2xmSSbM1DvThank you,
Hi thanks. This was helpful. I am wondering how can I make customizations to the mobile version of the theme? Where can I change the colors of the mobile menu? Also I am getting an error when I try to load the google map in the contact page. I have put in my Google API key but the map wont load. I keep on getting this error message. “This page didn’t load Google Maps correctly. See the JavaScript console for technical details”
Thank you
Hi, please submit the ticket via support center. Our support team will help you. Thank you!
https://codazon.zendesk.com/hc/en-gb/requests/newHello your “Outdoor Recreation” Theme is beautiful, and I would like to purchase it. However I am seeing 2 problems, (1) on mobile the collection products are not responsive, and (2), the main menu button is very hard to open on mobile, sometimes I need to click it 3 or 5 times for it to open, maybe the touch size isn’t big enough? Anyway, is there a way to fix these issues? https://prnt.sc/wur7rz
Hi, (1) is an old bug and fixed in the latest version. (2) After purchase, you can create the ticket via our support center, we will help to fix it for you. Thanks.
Boa noite! Dentre tantos temas, gostei muito do “Fashion mega store”, todas as páginas estão perfeitas, com exceção de uma, a de “Produtos” (isso na versão mobile), a barra superior acaba se estendendo além do limite da tela, o que acaba desconfigurando o layout e deixando a navegação dos produtos confusa. Antes de eu efetuar a compra, gostaria de saber se existe a possibilidade de ajustarem este erro.
Obrigado pela atenção!
Ótimo! Amanhã estarei efetuando a compra. Quanto ao tamanho das imagens na vitrine, elas são padrão? (Na vertical), ou são ajustáveis conforme minha preferência? Agradeço pelo retorno, tenham um ótimo dia!
It’s too long time to wait for your reply, I have to change the header text color, and publish it, please keep to fix the code even I published the theme.
Is there any one can reply my problem?
Hi, we have many clients in our queues every day, we can’t delay them and give your priority. Each day, we have been received over 50 tickets (old and new), we will sort and check via “Updated day”, after check and reply your ticket, we need to get ahead with another client. In the support tab on ThemeForest, we have noted “This author’s response time can be up to 2 business days.” But we always try to reply to our client within one business day. Our working time: 9 AM – 16 PM GMT+7, Monday – Friday. We are trying our best to help you. We appreciate your patience. Thank you!
Why no one reply me? What happened
Hi pls reply me, I have send the email to you. I need to remove the Shipping Calculate section under the product title. I choose the right home tab style, and the price is highline before I choose the collection. But it change to as shown on picture after I choose collection. Please tell me how to make the price highline.
Hi, we replied to your ticket. Please check it.
Yes, you replied to me, and I didn’t receive any reply when I ask for the next question what ever on email or support center. I have wait for over 24 hrs. 1) I cannot find the place to change the background color of sticky menu 2) I cannot find the place to hige the link name on the top of product page. 3) It is hard to use for there is not any guide for me to adjust the theme
Hi, I have invited you to be a staff of my store, and reply the email, please check it. And the theme which need to fix is Infinit pet. In addition, Please let me know your working time, I always reply you in 1 hours after received your message, but you alwalys delay over 24hrs. I don’t know the reason.
It’s too long time to wait for your reply, I have to change the header text color, and publish it, please keep to fix the code even I published the theme.
Infinit is a great theme
I have set up everything but still the variants aren’t showing on the product page I don’t know whats the problem but please help me fix it ASAP kindly someone help me Thanks
Hi, we replied to your ticket. Please check again. Thank you!
Hello, I’ve been using this theme to revamp my website and I’m almost ready to launch but I have a few issues. #1 The search bar. When I search for non related products, such as “warranty” or “about us” nothing comes up. The search bar only searches and works for products. Is there a way to change this? #2 Newsletter Sign Up in footer. When someone tries to add their email address it has them go through several rounds of security checks to “ensure they’re not a robot.” Is there any way to remove this? #3 Comparison feature. My testers have a hard time finding where all saved items go once added to the compare “cart.” Is there a way to add it to the top right of my header? Thanks, hoping to resolve these issues quickly so I can launch my great looking site 
Hi, please contact us via support center.
https://codazon.zendesk.com/hc/en-gb/requests/new And please choose “Shopify – Infinit”Our support team are quite willing to help you resolve the issue
Thank you
Can I create a multi-lang site with this theme? I believe it is posible but I can’t find the way. Any tip?
Hi, at this time, our theme has not supported multi-language. The alternative, you can try to use the below apps
https://apps.shopify.com/content-translation https://apps.shopify.com/weglotBest regards,
How Can Edit collection Page COLLECTIONS 2019 i want to COLLECTIONS 2020
Hi, From your Shopify admin, go to Online Store > Themes. For your published theme, click Actions > Edit languages. In Collections tab, edit Title. Here >> https://prnt.sc/v54gbj
hi i’d like to purchase your theme but i’m new to shopify, i need to have an arabic (RTL) and english (LTR) website, when i purchase i’ll have the theme in both versions and just translate it or i need to purchase again?
Hi, you just need purchase once. After that, you can install the multi-language app based on your required, and you can use an arabic (RTL) and english (LTR) website
thanks for your great theme, have one question, for product page style 2, the product title font is Upper case, all other style 134 are normal, may i ask how and where to set it to normal like other styles 134, thanks
Hi, please go assets > cdz-productpage.scss.liquid. Find “product-template-style02”, and remove text-transform: uppercase. It should look like here: >> https://prnt.sc/v0wx0y
I was reading documentation and comments. I saw that the theme has SWATCH OPTION Is it possible to disable the SWATCH OPTION function? Example: I have 900 products that do not have a variant pattern, they are variants with several names / titles that for me would be complicated to standardize all products in the store for SWATCH OPTION Can I disable SWATCH OPTION and standard variants appear on the product page?
Hi, if your store has only one variant, it’s mean your variant will not show on the home page as well as the product page. If you want to display standard variants on the product page for your customer’s viewing, we will help to show for you.
Best regards,
Is there a way to change “Pre-Order” to say “add to cart” ?
Hi, Pre-Order will appear when your stock is empty. You can increase the quantity > 0, or check all options to “Continue selling when out of stock” and translation from Pre-order to Add to card.
Hi when I put the item greater then 0 like 1 for example and click on “dont track inventory” it still goes down when someone buys and turns back to pre- order. So what I did is try your second solution and changed everything to Continue selling. that didn’t change it to Add to cart still says pre order. Please fix this, what is a email I can contact I bought support with the package.
Hi, please contact us via support center.
https://codazon.zendesk.com/hc/en-gb/requests/newAnd please choose “Shopify – Infinit”
https://prnt.sc/uz6deaOur support team are quite willing to help you resolve the issue
Hello, why are the new files not updated on themeforest for updated version. I downloaded theme and no change version 1.2.5 is what I got. Are you telling me I would have to purchase a new theme package every time you guys do an update
Hi, that’s not true. You don’t need to buy again when we release a new package. We update the new package on Themeforest, you can login to your Themeforest account, going to your download section and download the new package. Besides, you can refer the below changelog file
https://bit.ly/2UVgHABBest regards,
Amazing, amazing theme with even more amazing customer service. Truly the best group to work with, thank you again for all the help and assistance and I wish you nothing but more success!
We are humbled to hear that, thank you
This theme had potential but the fact that your demos do not work properly makes me hesitate and look elsewhere.
I was reviewing your Furniture & Men’s theme and encountered these issues:
Mens Fashion Demo: https://infinit-fashions.myshopify.com/collections/men
Without Sidebar/Fixed Filter 1) none of the links/buttons work in Category view. Cannot change the number of products display in Grid View using your icons without a page refresh2) Cannot view the filter because the filter button doesn’t work.
3) Your Sort By works because its a drop-down
4) The main menu no longer shows drop-down menu. This goes hand-in-hand with no other links/buttons working unless I physically push a page refresh
This demo https://infinit-sport.myshopify.com/collections/popular Grid Style #4 1) Shows 404 Page. Pretty sure its not supposed to do that.2) Too many of your “Grid Styles” demos shows 404 page.
There are so many issues in your demos it makes it hard to evaluate your Shopify theme. If its not working in your demo – odds are it won’t work Out Of The Box after purchase.
Hi, maybe have misunderstood. I will explain it more clearly. We don’t know which area that you said, but when we check, this store is working ok.
1. Cannot change the number of products display in Grid View using your icons without a page refresh => This function provides an intuitive interface when viewed on the store. If you want to change the number of products display in Grid View, we have options in the admin panel, like here: >> https://prnt.sc/ue0mfz Besides, we’re using Infinite Scroll on this store.
2+3+4) We checked and saw that it’s ok. Here: https://drive.google.com/file/d/1AJdIg5Ds4_PZ3NGq1PqLnAQmD5ipN98Z/viewToo many of your “Grid Styles” demos shows 404 page. => So sorry about this inconvenience, maybe our tester added the error link. I just added the new link, you can refer again.
Thank you so much for your reports
