12890 comments found.
When I install the demo, I get another totally different letter, how can I change it so that it is reflected in the whole page? The letter of the products is very small; I already tried to do it from theme settings but it doesn’t save the changes.
Also I do not get the menu, the header or the footer.
I appreciate your help.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Good afternoon, when I import the demo, the menu does not appear, it is already created but it is not reflected on the home page.
I appreciate your help
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi there, really enjoying the theme but had a couple of quick questions.
1) Is there are way to add a monthly cost toggle to the pricing table? I’ve seen this on a lot of themes,.
2) For the mobile app gallery, would it be possible to put a smartphone frame around the center? So as you scroll the tiles, they come into the frame.
Many thanks
Hello,
Thank you very much for using our theme.
1.Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this.
2. This option is also not included and can be done with customization only.
Regards
Hi,
Do you plan to add a sticky footer for desktop like you did for smaller devices ?
Hello,
Do you mean our sticky mobile navbar with icons? Currently, we don’t have such plans.
Kind Regards
I generated custom css for WPBakery CSS Generator, This message is always showing even I already clicked “Update”
“Your custom WPBakery Custom CSS file is outdated. . . . . “
Hello,
Could you please send us your admin access using the contact form on our profile page so we can check it?
Kind Regards
Please check, I already sent the credentials. Thanks!
We have fixed this problem on our side. Try to generate the file now.
What was the problem? Thanks!
It was a problem with our API server. It shouldn’t appear again in the future.
Does the theme support Dokan auction?
Hello,
Yes, our theme is fully compatible with the Dokan plugin and should work with the auction feature as well.
Kind Regards
Please add a feature to let us add an icon/image to each item in “Extra Menu List” widget.
The way we built our navigation drop down content is that we show an small image next to each link, and the way we currently have it designed adds so many elements to the page (because we use text and image elements inside the inner sections of elementor, and when there are over hundred links, this ends up adding many hundreds of elements to the page which is not optimal). But if you add a field to the “Extra Menu List” to let us also add an image/icon, this will help us get rid of all those inner sections and image and text elements, and have the same layout simply with 1 widget. (this is a huge help for page optimization)
Also please add the Style tab to it. So that we can customize it even more to achieve the exact design we want, without adding our css codes to the Custom CSS part of the theme manually. (almost all the elementor widgets implemented the Style tab/options)
Thanks
Hello,
We will consider adding this option in our next theme update. Thank you.
Kind Regards
I see the image option is added to 6.1. That’s great. Thanks. I hope to see the Style tab in future version too. Thanks again
Thank you!
I see depending on the site, woodmart is adding many entries to wp_options in database, and pretty much all of them have “Autoload” set to “Yes” for them. (only a few have it set properly to “No”)
Is there any special reason to set them to “Yes”?
(Please take a look at them and if you think any of them can be set to “No”, please update them in a future verion)
Thanks
Hello,
Autoload flag is set for options that are loaded on all pages to reduce the number of database queries. Could you please clarify what options shouldn’t be loaded in your opinion?
Kind Regards
Hello! How to disable search in the mobile menu?
https://pastenow.ru/CEU0MHello,
You need to edit your header in Dashboard -> WoodMart -> Header builder and disable the search form in the “Mobile menu” element https://prnt.sc/12r4pqn
Kind Regards
On this demo, in “Welcome to our shop”, where can I download the PNG of free shipping and easy payment icons? The imported demo only have the support 24 PNG, not the others.
Hello,
You can find these original icons and download here https://www.flaticon.com/packs/shopping-elements-2
Kind Regards
Good morning, I have a question about paintings. Do you have to manually adjust the height and width of the uploaded images or are the images automatically adjusted
Hello,
You can use WooCommerce hard crop option for your product images. Then they would be automatically adjusted when you upload them in Dashboard.
Kind Regards
Ok. Thank you
You are welcome!
Hello, why didn’t you respond to my question and struggling your theme
Hello,
Sorry, what question do you mean? Do you mean our support forum? All topics will be replied in the queue order.
Kind Regards
Hi, guys. I’ve just noticed a bug appeared on my site after update to 6.0. The height of mobile navbar is changing while scrolling the page. Sometimes it looks normal and sometimes it has extra line of blank space below navigation icons.
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
We are optimizing the website to be ready for the Google’s new standard/agorythm.
I’ve already reported a few issues that you said you’ll add them for 6.1. Hopefully you release it soon before Google updates the rules.
Another issue that we have is CLS. We are working on it to fix them as much as possible, and I already fixed many of the issues. But the way the theme is adding content is really causing so many issues. For example: https://ibb.co/g4b9P2N(not sure if it can be useful, but we also use Elementor as the builder)
Another critical issue we have is that Google PageSpeed Insights is telling us we have 248 animated elements (which they are all affecting CLS as well)
But the fact is we totally disabled all the animations and we don’t use any, at all. (we even unloaded the js and css files related to animations, added by anything like Elementor and …)
When I check the reports, I see every single element on the page, including links, buttons, and anything else, are on the list.
https://ibb.co/cCF7tz5Any idea why this is happening, please?
Thanks
Hello,
These issues might be caused by critical CSS option if you use it. By default, there are no such problems and you can check our demo for example.
Kind Regards
Hello, the header banner link is not working. It’s not clickable.
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Here https://ultrasteel.com.ph/, I added a banner link.
Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.
.header-banner-display .header-banner {
z-index: 1;
}
It worked! Thanks xtemos!
You are welcome!
Queries should be made only when necessary For example when viewing orders (/wp-admin/edit.php?post_type=shop_order) Type queries are made: SELECT cr6wPeGq_posts. * FROM cr6wPeGq_posts WHERE 1 = 1 AND cr6wPeGq_posts.post_type = ‘cms_block’ AND ((cr6wPeGq_posts.post_status = ‘publish’)) ORDER BY cr6wPeGq_posts.post_date DESC LIMIT 0, 500
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
It is a problem of the theme because they are queries that the theme performs. The queries should be made conditionally only when they are necessary
This query is not genereated by our theme. We don’t have it in our theme code.
Cms_block is mentioned which is from the theme
Yes, you are right. We will check this in our next theme update.
Hello, I want to buy the theme for electronic spare parts, and I will use electronics demo theme, my question is can I remove the side menu and make the slider full screen in the main page? because I don’t like it to be boxed. thanks
Hello,
Thank you for contacting us.
Sure, you can remove the categories menu from there and make the slider full screen.
Kind Regards
If I understand correctly, then this is spelled out in WooCommerce and not in the theme. And to change this, you need to change the WooCommerce files
Hello,
Yes, these fields are from the WooCommerce plugins. You need to customize the plugin files.
Kind Regards
When New update?
Hello,
We are going to release our next update in 4-6 weeks.
Kind Regards
Hello, I would like to build a single product page template with elementor. I can find most of the parts I need as elementor widgets. What I am missing is the brand, so that I can display the logo of the brand of the product on the product page itself. Can you give me a hint, how to achieve this? Kind regards.
Hello,
Currently, we don’t have our theme-specific elements available in Elementor PRO. We will add them in our future updates. Now only standard Elementor widgets are available.
Kind Regards
Hello,
Thank you for your reply.
is there a shortcode or some other simple way to display the Brand Logo defined with woodmart on the single product page template when working with elementor?
kind regards
Sorry, but there is no such option in our theme. It might be possible with additional code customization only.
