193 comments found.
So I bought this theme, and I can’t over 10 in Google Pagespeed for mobile, and max 50 for desktop, even after using all kinds of optimization plugins. I must say that is amazingly slow to be honest.
Are you using latest version? Please follow this https://www.radiustheme.com/demo/wordpress/themes/metro/docs/#v-181
We have some new updates we will update documentation soon.
Use WP Optimizer plugin and our settings.
I am using the latest version, also what you’re linking to is the Metro theme. However despite using the optimizer settings, I’m not even close to a good speed.
I will be requesting a refund through support@radiustheme.com
Here is the latest doc https://www.radiustheme.com/how-to-optimize-wordpress-theme-by-radiustheme/
Our demo 40/ 80 + we follow this technique to optimize
How can I find the plugins? I searched for it and did not find it
Which plugin?
1- Digeco Core 2- RT Framework 3- Redux Framework 4- RT Demo Importer
This are included with theme after active theme it will ask to install these plugins.
1- Digeco Core 2- RT Demo Importer 3-RT Framework
I am redirected to https://www.radiustheme.com/ and I cannot find them
Have you purchase theme? Don’t see purchased note in your profile
Hi, I can see a new update today, but there isn’t a changelog.. could you update the changelog? Thanks
Hello,
Add: Improve performance Fix: Image size issue Update: Layer Slider
Thanks
the execution failed. Please check error.log
Hello,
It is server execution time related issue please try alternative demo import https://radiustheme.com/demo/wordpress/themes/digeco/docs/#demo-manual
If still not work create a ticket we will check https://www.radiustheme.com/ticket-support/
Thanks
i tried the procedures whatever you mention un the document, i tried other demo as well and i did fresh installation many times.
i am trying to contact you and sent so many emails, but not find any favorable response
Hello,
It is your server execution time related issue but alternative demo import work.
We already imported demo data for your site http://dataorbit.in/
It is not theme related for demo import we use another plugin but it depends on server resources like memory, execution time, PHP CURL, HTTP loop etc…
Thanks
Hello
as i check with hosting company, there is no issue in the hosting and i have premium hosting plan
please send me the solution so i can upload for my learning purpose.
i purchase your theme because i want to learn the use of wordpress but i did not find the solution from you.
Please provide the solution, i want to do it myself.
BECAUSE I WANT TO INSTALL Home 2 (One Page)
Hi,
Please check the error message “execution fail check error log”
I told the possible reason for this error. Some server only little number 1/2 % server we got this issue for this type of server we have alternative demo import default XML that work.
You bought 1 license so this theme can use only 1 live domain we already imported that demo data for that domain.
You can download from this server using a duplicator plugin or import via alternative method.
We will add license activation system soon so 1 license can use only 1 live domain.
Thanks
i know i purchase 1 license but demo data is the part of my purchase
if i want to switch to other demo under the same domain i can swith
so, please let me know the procedure to switch to other demo
i want to switch to Home 2 (One Page)
Hello,
From WordPress Settings => Reading you can change the home page
All pages are imported. You can set any home page.
Thanks
Thanks 
Hello,
Sorry sir we don’t have dark mode of this theme.
Thanks
Hello i have the theme installed but for some reason the /home10-one-page/ images are gone. slider not working is there any way to retrieve the default slider and images?
Hi,
Have you purchased theme don’t see purchase note in your profile? Please create ticket with purchase code and access we will check https://www.radiustheme.com/ticket-support/
Thanks
Hello ! =), I’m having problems when importing the demo data, regardless of the demo version, version 1 always appears on my website
Error:
Uncaught TypeError: array_merge(): Argument #2 must be of type array, null given in /home/hinagdigital/public_html/wp-content/plugins/rt-demo-importer/unyson/framework/extensions/backups/includes/module/tasks/type/class-fw-ext-backups-task-type-image-sizes-restore.php:121 Stack trace: #0 /home/hinagdigital/public_html/wp-content/plugins/rt-demo-importer/unyson/framework/extensions/backups/includes/module/tasks/type/class-fw-ext-backups-task-type-image-sizes-restore.php(121): array_merge(Array, NULL) #1 /home/hinagdigital/public_html/wp-content/plugins/rt-demo-importer/unyson/framework/extensions/backups/includes/module/tasks/class-fw-ext-backups-module-tasks.php(579): FW_Ext_Backups_Task_Type_Image_Sizes_Restore>execute(Array, Array) #2 /home/hinagdigital/public_html/wp-content/plugins/rt-demo-importer/unyson/framework/extensions/backups/includes/module/tasks/class-fw-ext-backups-module-tasks.php(743): FW_Ext_Backups_Module_Tasks>execute_pending_task() #3 /home/hinagdigital/public_html/wp-includes/class-wp-hook.php(292): _FW_Ext_Backups_Module_Tasks->_action_ajax_continue_pending_task(’’) #4 /home/hinagdigital/public_html/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(’’, Array) #5 /home/hinagdigital/public_html/wp-includes/plugin.php(484): WP_Hook->do_action(Array) #6 /home/hinagdigital/public_html/wp-admin/admin-ajax.php(202): do_action(‘wp_ajax_nopriv...’) #7 {main} thrown in /home/hinagdigital/public_html/wp-content/plugins/rt-demo-importer/unyson/framework/extensions/backups/includes/module/tasks/type/class-fw-ext-backups-task-type-image-sizes-restore.php on line 121
Please create ticket here https://www.radiustheme.com/ticket-support/
there is a bug in the pricing table; non-English characters do not appear.
I hope to fix it in the new update.
Thank you.
Can you give me the character or words for test?
sure, try this for example:
عدد المشاريع عدد المهام عدد المشتركين
each two words in a line.
Is dummy content included? Import .XML and go?
Yes one click demo import and alternative XML import available.
Hola, deseo comprar pero tengo una consulta. ¿Después de los 6 meses, cuanto es el costo por renovación?
Hi,
If you re-new before expire then it will less cost after expire need more
Thanks
Congratulations, Nice Work, GLWS
Thanks !!
Hello, I received a mail that 1.7.2 version has arrived. How should I install the new coming update?
Hi,
Please check the doc https://www.radiustheme.com/demo/wordpress/themes/digeco/docs/#update
Hello Radius Theme, Hope you are doing well
I have checked your themes are looking great and I’m interested in Digeco purchase but when I have tested its speed it is too slow on both mobile and desktop
check result here
Do you have any plan to increase its speed?
Hi,
Yes are working on speed optimization. Will apply all of our theme.
Thanks
Hello when i import demo i am getting error but some of the data import but home 6 images i am not able to see in frontend but when i edit with elementor i can see images and icons are there and when i manually import demo than home 6 is not coming.
Hi,
May be for execution time all data not imported properly. Please create ticket we will check https://www.radiustheme.com/ticket-support/
Thanks
i plan to buy the theme tomorrow but i have questions pls 1- can i add a languages to the theme 2- can i customize the header and footer whatever i want, and remove the break down list icon 3- i want to know after the six months support, how i can use the theme and keeps updates going, and if i face any issue how without support i can fix it thanks in advance.
Hello,
Thanks for your interest.
1) You mean translate? Yes we included POT you can translate.
2) Header is fixed but we have control if you want to hide elements and Footer is widget
3) Bug fixing are under free support. You can re-new after 6 months.
Thanks
I have just purchased the theme, but I could not found my license key, Secondly, I have installed the theme on my website but I could not setup according to demo, please help me out
You mean purchase code see Envato download list Please create ticket with access I will check https://www.radiustheme.com/ticket-support/
Hello, I want to buy the template but I have just a question, where I can find the same pictures, whiche you used in the blog demo?
Hi,
Sample images are included with demo.
Thanks
I wonder why the site is so slow after installing it? https://www.automate8.com/
I did not see the picture as well, the background one. please help.
Hello,
My end site load fast I think image is missing please create ticket with admin access I will check https://www.radiustheme.com/ticket-support/
Thanks
Hi, I recently bought this theme, I face the below issue
Redux Plugin Shoots up my Memory utilization and i/O usage to the extreme and making my GoDaddy hosting struggle.
it makes my hosing and all my websites struggle
https://ibb.co/7Vm3CMWHello,
Can you check your site visitor statistics any spam? We don’t get complain from others user from your country many users using Digeco theme and Godaddy hosting.
Hi Thanks for your reply,
We check the analytics, there is no any spamming happening.
We are this hosting for a long time for other website, WE face issue after installing this theme
We spoke to GoDaddy support team also, they suggested the idea of deactivating all plugins and activate one by one to check.
When we did the same, we understood that when. Redux plugins is activated we are facing the issue.
The below image shows, our hosting report we the plugin in deactivated.
https://ibb.co/3Y1RQWSKindly do the needful.
Any update for me ?
Hello,
We use Redux plugin for theme option it is from WordPress org please make sure it is latest version https://wordpress.org/plugins/redux-framework/
Without our last theme all theme use Redux as Theme option but don’t get this complain before.
Please send me url and admin access we will debug and check https://www.radiustheme.com/ticket-support/
Thanks
Hi I created support ticket, any update for me
replied please check
I want to install this theme on my site? Can you check my site? https://ilanekle.net
You can use
