450 comments found.
Hello. When I am importing Demo content of your theme, I receive this notice: An error occurred while fetching file from: https://www.musartedo.online/wp-content/themes/educavo/ocdi/learnpress/educavo-content.xml! Reason: 404 – Not Found. I have installed everything. Zhanks in advance for your help
Please talk to your hosting to fix XML file read issue then try again. Hole it will be work.
hello , I doesn’t want to import when I import demo content it give me an error it gives me An error occurred while fetching file from: http://onlineseocourses.net/edu/wp-content/themes/educavo/ocdi/tutor/tutor-content.xml! Reason: 404 – Not Found.
Hi, talk your hosting why not read XML file. I think hosting can enable it then you can try again.
can i edit your theme by WPBakery Page Builder?? because i don’t love the Eliminator and i haven’t knowledge for it..
No, it’s only available in Elementor. Thanks
Elementor and your theme compatible with WPML or not
Yes WPML compatible
Child theme activated but there is no window to install plugins, how to fix?
Share your site URL with access to our support mail we will check it.
I have now sent the email in private. I await yours, thank you
Okay we will check and update you. Thanks
Hi, I would delete the minus dropdown symbol and plan to remove the header image of eah page, can someone tell me how to change this 2 things?
For menu icon you can’t do it from admin directly it’s come using CSS. For remove header image if you go edit page you will all pages assign banner image just. remove it. Thanks
Can u help me to remove it or provide me the css code?
Share your site URL with access to our support please we will check an do it for you. Thanks
Yes, I already message you the credentials
Okay we will check it soon. Thanks
Hi, I have a bug in your code, here is an example Warning: Invalid argument supplied for foreach() in /Users/xxxxxxx/Local Sites/learndash/app/public/wp-content/plugins/rselements/widgets/course-grid/learndash-course-grid.php on line 997 Thanks
Hi, share your site URL with access to our support mail.
Hello, I have an important question. There is a book now button on the event pages. However, we cannot create this button separately for each page. Each one is a separate event. When we are constantly holding events, it will be absurd to enter a single link. We should be able to enter a separate registration link for each event. Where should you go when you think of Book Now? How can I solve this problem? I create an event, but users cannot register.
We will fix it and update theme at Sunday. Thanks
Thanks a lot, I’m waiting. In addition, I will have a suggestion for you. I recommend you to improve on Header Builder. There are really nice header designs but; I think it is a minus aspect that there is no header customization like in woodmart, porto and similar themes. You have a theme that deserves its money. If the header builder is also added, it would be great.
Ok we will add it but it will take some time.
Thank you very much for your consideration.
Welcome 
When will this be compatible with WordPress 5.7.x?
It’s compatible. Did you try to use it?
Hello, there is no header builder. How can I customize the header? I can’t show categories on mobile. There are some problems. I uploaded the University 3 demo. Header came automatically, but I can’t customize it. I cannot activate the mobile menu. Please tell me the way to do this. At worst, I want to remove that header from the home page. I can’t do that either.
Header information you can edit form educavo option. Mobile menu get automatic from primary menu. Also which header you want to remove from where?
Cannot be done. I installed the demo, the header menu on the home page is not the same as the menu on the regular pages. Ok, it’s okay not the same but I should be able to change it. I can not change. Neither the color nor the shape. Additionally educavo options are not enough. There is no replacement section there. Changes do not apply to the main page. The problem is here. And, most importantly, the menu is not visible in the mobile part. Only the logo and search appear at the top. The menu entry button is a must. Please help
big problem is mobile menu section and customizable. Do you understand me?
Please send mail to our support with your issues with screenshot and site URL with access. So we can better assist you. Form this link you can send us mail https://themeforest.net/user/rs-theme#contact
Hello, your theme’s plugin is corrupt my RS Elements website. All my pages open. However, my home page does not open. There are no problems with other pages where the plugin is running. Why is this happening? Can you figure it out?
I reached you from the support department and your support e-mail address because I needed to send a screenshot. Please, I would appreciate it if you check it fast. I will be launching my site soon.
I sended, I am waiting. Please check. Now, I cant login my website.
Will check soon and get back to you. Thanks
thanks
Hi, can i know how to add on other payment method ?
Which LMS plugin you are using?
learnpress which i bough from you all, and when customer purchase the courses, i would like them to fill up a form, how to set this up as well?
Learnpress has some premium payment module that you need to purchase and you can use it.
Hi, can I know how to disable the header and use my own creation header?
Hi, how you add your custom header?
using elementor pro, can i know how to disable the header?
and if cannot, how can i make the cart icon appear the amount count at the cart icon there, cause now, it cant show the amount of item in the cart icon which makes my customers doesnt even know how many things they have purchase, and the mobile menu, is there anyway to make the woocommerce cart icon appear at header?
Please share your site URL and access to our support mail we will look it.
can you provide me your support mail? my current website link https://osjglobal.com/
The demo was not importing. There is no error showing. I’m trying to import data from the last 1 hour onwards. It never ends importing. This much of time? Don’t know what is the error. Also, we changed system requirements as per your doc. May I know the reason?
Hi, If still not importing then share your site URL with access at support mail we will check it. https://themeforest.net/user/rs-theme#contact Thanks
Just sent the mail. When Can I expect reply. Its very urgent to import data. I need immediate support. could you please help me to overcome it.
We will check it and update you. Thanks
Issue resolved Thanks for the quick support.
You are most welcome
how can i apply RTL demo it`s not appear when i am choose the home page static from setting ….reading. although before i import the demo i set my wp language is arabic to to make the import easy but the happened is the english demo not the arabic one is imported
RTL Demo not included but you can change language from admin and then frontend show RTL mode. Then you can just replace your own content. Thanks
hola, el tema esta en español ?? o se puede traducir al español ??
Hi, We have standard pot file so you can translate it easily. Thanks
why i can’t select Instructor page from LMS Plugin
Which LMS your are using?
I’m Used Tutor LMS Pro
?????????????
Share your site URL with access to our support so we can check and update you.
Does it include Tutor LMS PRO please?
Also, Where is the Zoom Meeting Integration demo?
Thanks,
Hi, We have only Tutor lite version and Zoom meeting integration with Learnpress demo. Thanks
when will you add zoom integration to tutor lms?
Zoom will work at Tutor also.
Zoom will work in tutor lms??
Is it integrated into tutor lms in your theme?
Which means of can configure meetings within tutor lms.
My understanding is pro version is required to do so. Or zoom add-on is purchased.
Yes Tutor LMS free version integrate our theme and yes zoom will be work and we will help you if need for this. Thanks
I need to see a demo of zoom working in your theme before purchase.
Thanks
I trusted your word on zoom . Just purchased a license. Cheers
Ignore this message
TUTOR LMS DEMO install does not work. both auto and manual
Import Failed Whoops, there was a problem importing your content.
Import Failed Error: Internal Server Error (500)
Theme Settings
My php settings are good.
My Server info.
Server architecture Linux 4.14.117-grsec-grsec+ x86_64 Web server Apache PHP version 7.4.15 (Supports 64bit values) PHP SAPI cgi-fcgi PHP max input variables 1000 PHP time limit 500 PHP memory limit 500M Max input time 500 Upload max filesize 600M PHP post max size 512M cURL version 7.58.0 OpenSSL/1.1.1 Is SUHOSIN installed? No Is the Imagick library available? Yes Are pretty permalinks supported? Yes .
Did you check theme requirements section from documentation? Please check and update then try again please. If still not working share with us site URL with access. Thanks
Server php config exceeds theme requirements.
Where do I send the login details ?? definitely not here.
I already sent the login info to your support team. Hopefully this can be resolved ASAP.
You guys also need to fix the problem of not validating purchase license during theme activation. I was not asked to enter my purchase license code during theme activation or demo install whatsoever.
I don’t see any membership subscription feature in this theme.
When will that be added ?
Thanks,
Let see when we can add it. Thanks for notice.
You guys did the right thing creating your own event custom post type with a URL Link. .:-)
Please consider adding Zoom Integration for Virtual Events to your to add list. Recurring events will be a solid feature to add to the theme.
I look forward to working with your theme to set up my online training site. I choose Tutor LMS over Learnpress because Tutor LMS is a late comer. But they developer has the right mind about the UI Design. Learnpress implements a weird learnpress menu that adds another layer of confusion to users IMHO.
there are other annoying things about Learnpress that I dislike. Zoom integration in Tutor LMS is also much better than in Learnpress.
Learnpress has something called LIVE Streaming Lesson. IT is a hogwash because students can only use text messages to communicate with the trainer.
One last thing. Please do not forget to add Buddypress styling integration also.
Have a nice day..
I don’t understand Why Learnpress is the required plugin ?? Since your theme supports multiple LMS plugins. The Install program should provide LMS options. Right now I have Learnpress deactivated. I don’t know if that is affecting the demo install of Tutor LMS..
Regards,
You can disable Learnpress no issue and install Tutor LMS and import demo data for tutor. Thanks
it still doesn’t work. It;s almost 3am my time. I guess I have to wait for your tech to see what is the problem. Mine is a fresh WP installation.
Okay we will check it at our morning with our support team. If you can send mail to our support with ftp access as well. Thanks
Your tech support installed the demo. But they removed my admin user account?????
What is going on???
We provide new user and password with mail please check.
I am switching to a VPS Hosting Provider. Faster server etc. I have tried to install the Tutor LMS demo onto the VPS and it failed again and again.
The PHP again exceeds Educavo requirements.
This is extremely frustrating.
What is the problem??
We have installed already one time for you. You can move this one your new host why you going to import demo data again?
your demo install is nota clean install. some images are missing and home page section doesnt display properly. i have sent you message on that and i got no response from you.
i also do not see zoom meeting in tutor lms
We will check and update. Some time for sever reason image not uploaded but you can use your own images. Thanks
whatabout zoom meeting for tutor lms. you said you will get it working for tutor lms before i purchased the theme. when will you add that to tutor lms?
regards
We told you we implement it LearnPress but system same. If you need setup help we can show you. Send mail details again to our support we will check. Thanks
Hi! when i’m customizing and save the changes, shows me an error that says “changeset_post_save_failure”, help with this issue please, thank u
The reason for the error is indeed because you have reached the size limit for your MySQL database and as such no further writing to it is possible.
This problem can be resolved in three ways:
1. You can try to optimize your database, either through our Database Manager or through phpMyAdmin in order to free up space without any data loss. 2. You can remove any unnecessary database entries in order to bring your database space usage down. 3. You can upgrade to a our Max Pack plus plan, which provides UNLIMITED database quota
hello. how can we use mini orange social login into your theme?
You can install this plugin and configure it. Thanks
do you have any idea on how to configure it? we want student’s login and register to use social login and remove the login form
Third party login/registration normally not working with LMS. For 3rd party plugin integration we can’t customize code. You can check it plugin setting where you can show it where not. Thanks
okay. thank you
Please reply, I had summited many support ticket!
the mobile version and the desktop version got some problem! Certain wording not even appear at mobile version, can someone tell me how to set it to be appear back? Please reply my ticket!
We will check and get back to you today sure
how to remove this one. it is automatically appearing a while ago in every page > >>> http://prnt.sc/11a9xy6
From educavo option you can disable search. Thanks
it did not disappear.
In this case please check page editor bottom has option for show/hide search. Just disable it from your home page. Thanks
that’s great. solved. thank you
Welcome
I have a probleme with install. Wordpress doesn’t want to install “Import files”. I make it manually and it’s the same problem : “Import Failed Whoops, there was a problem importing your content.”....Why i don’t find the same picture about website ? Erreur 503
Sorry to hear it. You are facing problem on one click demo data importing. Please try to fix your hosting configuration. Then it will work fine. Please check the screenshot:
https://prnt.sc/11e6clxAlso documentation:
https://www.keenitsolutions.com/products/documentations/educavo/