Hi Augustianrajesh,

We have received your mail.Our support team assist you soon. Thanks.

HI MTwinz,

Import option is very good. You can search videos from YouTube and vimeo and directly import to the theme.

Thanks.

Hi guymc, 1. Do you offer user generated content from the front end? Yes , user can upload a video from front end. Note: Only video not movies and tv shows.

2. Do you know a compatible plugin to automatically fetch video from YouTube into this theme? Yes , You can you can fetch video from YouTube and vimeo and import directly to the theme.

3. Do you have an integrated workflow system that automatically fetches video and video metadata from YouTube to your theme?

Some data are store directly like title , embedded content.

4. What is the minimum server system requirement to have the theme working correctly?

max_input_time: 300
max_execution_time: 300
memory_limit: 128M or bigger
upload_max_filesize: 64M or bigger
post_max_size: 64M or bigger

5. Is it possible to remove the transitional screen whenever a new page is loaded? Are you talking about the page loaded then yes it can be disabled. If other things then you send screenshots to our mail.

If you have further more queries then we request you to send a mail on : Gentechtree@gmail.com

Thanks.

Hi praneetha, if you have an Embed content then you can apply height and width of iframe. See example : <iframe width=”560” height=”315” src=”https://www.youtube.com/embed/a3ICNMQW7Ok” title=”YouTube video player” frameborder=”0” allow=”accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture” allowfullscreen></iframe>

If you have further more queries then kindly drop a mail on Gentechtree@gmail.com

Thanks.

I tried the above embed code , but still the player is so big in size ..

i want the video to be of fixed size

HI, Praneetha,

Please drop a mail on Gentechtree@gmail.com with your valid admin details so we can closer look at your issue.

Thanks.

HI almarssad, Thank you for appreciate our work. This feature is not included in theme. Thanks.

Hi timseethat,

Yes you can.

Thanks.

Thank you

HI timseethat

Welcome !

Thank you and stay safe.

Hi ucal,

We offer only two color demos right now one is blue and the other is red. If you want to customize color then you need to make some changes in CSS.

If you have an issue then we advise you to drop a mail on Gentechtree@gmail.com.

Thanks.

HI Misa3l,

Thank you for purchasing the theme. Can you please drop a mail on Gentechtree@gmail.com with your valid wp-admin details.

Meanwhile please check that you have installed all required Plugins. Specially check that One click demo Import is installed.

Thanks.

Hi ATejani,

Yes We are using latest HTML to render pages with the Elementor Page Builder Power.

Thanks.

so its not HTML5 ?

Hi ATejani, Yes WodPress render pages build using HTML 5. Thanks.

Hi ncdev5,

Thank you for purchase the theme. Please check the theme option : https://nimb.ws/4ehX9N Where you can change the title of movie , tv shows and videos. See the Elementor widgets settings : https://nimb.ws/tFDQKG Other options you can see in Movies post edit sections :https://nimb.ws/pE4woy

If you want to more help then please drop a mail on Gentechtree@gmail.com As our support team continue track the mail.

Thanks.

HI ganddser,

We are already working on it. We will release it next update. Our next update release on 10th April , 2021.

Can I use the Single movie page as my homepage? You can achieve it by WordPress filter. Thanks.

Hi Bipulc97,

This is great feedback we will discuss on this with our developer team. But for now this feature is not available.

Thanks.

HI designscascade,

Thank you for writing us. Unfortunately this feature is not available in theme.

Thanks.

Hi dacianflorindedu,

Thank you for writing to us. yes you can set restriction option for each video.

Thanks.

Hello, I send you some questions on your email,pls check. Also u have a demo for admin panel ? From description and pictures i don t understand all the features and how this theme it s works.

Hi dacianflorindedu,

Our support agent will check the mail and respond you according to your concerns.

Thanks.

Hi Dragos09,

Please contact us via mail with your valid wp-admin details. So we can closer look at your issues. Our mail address is: Gentechtree@gmail.com

Thanks.

Hi robertocastaldo,

Please drop a mail us on gentechtree@gmail.com with your issues screenshots. Our development team will handle this. Thanks.

I have sent an email, many thanks in advance.

HI robertocastaldo,

We got your mail.

Thanks.

HI benoitavet,

For now the theme is not compitable with this plugin.

Thanks.

Hi phaser32, For now the theme is not compatible with Woo commerce.

This feature is in our Roadmap. We will release the update soon.

Thanks.

HI yoshidanoriko,

Yes player work on any device. You can test before purchasing it.

Thanks.

Is it possible to integrate with the membership sold at woocomerce? We use a Japan specific payment gateway which only works with woocommerce. So we need to sell our membership at woocomerce.

Is it possible to place text and multiple images on one page of video playback? We sell lecture videos, so we would like to include the lecture materials in it.

Hi yoshidanoriko,

Well this template is not compatible with woocommerce yet.

Your second is also not support by template. Thanks.

HI hir03,

Thank you for writing to us. Recently podcast is not supported in theme.

Thanks.