12893 comments found.
Hi, I have just noticed my back end editor has broke. WP Bakery is still available but all the elements just show as code rather than elements I can edit?
[woodmart_gallery images=”7348,7347,7388” view=”grid” spacing=”2” columns=”1” lightbox=”” img_size=”1200×1000” woodmart_empty_space=”” caption=”0” lazy_loading=”no”]
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Brilliant the other day guys – you got me to list that mod_security which was causing a problem saving the theme options.
Can you tell me one thing that is absolutely wrecking my brain!! 
How can you set the Shop to default to show the Categories rather than just all products.
So for instance if you browse to /shop I want to see the Category selection boxes all gridded up – then user can choose one, and then they move into the products for that category. By default just shows all products.
Similar with the Categories themselves – I see options in each category saying: Standard, Products, Subcategories, Both – but I know from previous themes you should be able to set a default setting for how the show will display the shop and all Category pages (i.e. to show the sub-cat grid) not products.
Hope this makes sense! I cannot for the life of me see any option for that in the theme settings.
Thanks guys!
Doh just found it, under Customize. Apologies lads – thanks!
Hello,
Thank you for your comment. We are glad that you sorted it out
Kind Regards
Have you guys tested the theme with NitroPack? Does it work well?
Hello,
Yes, we have tested it once and it worked correctly with this service.
Kind Regards
How to delete this banner breadcumb root? I don’t want this on my product page.
https://imgur.com/a/QrbXAcBHi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi, My client asked me to create different sub domains for different region like us.storename.com , uk.storename.com , in.storename.com etc… Do I need to buy a new license if I use the theme in a subdomain? please help me with this
Hello,
Thank you for contacting us.
You can use one regular license for these subdomains if they are all a part of the same project.
Kind Regards
this no work https://prnt.sc/12vlv3y
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello, I’m Alessandro Di Somma of the Web Napoli Agency. I bought the WoodMart theme for my client GE.FO. nutrition Srl (Pozzuoli, Naples, Italy). I was really pleased with its huge customization potential and ease of use. I loved being able to insert e-commerce products into blog posts via your woocommerce blocks. I would like to ask you the courtesy (if possible) to enter my client’s website: https://www.gefonutrition.it/ in the “customers websites live” section, it can be useful for other future buyers to discover all the fantastic features of WoodMart!
Greetings Alessandro Di Somma
Hello,
Thank you very much for contacting us.
We will review your website and consider adding it to our showcase section.
Kind Regards
Hello, I found that the current woodmart-theme has a conflict with yith add-on plugin. (I deactivated all plugins one by one to look for the causes) In the single product page, the price table doesn’t work. Would you please check this error?
Kind regards and best wishes
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hello good Morning.
Woodmart is still by far the best theme, but please are there any improvements it lacks.
The problem is in the ADDITIONAL INFORMATION tab precisely in the product measurements.
I attach image so you can see it. https://arteanc.com/wp-content/uploads/2021/05/medidas-problema.jpgThe problem with this is that even though the measurements are shown, it is not known exactly which measurements are for the height of the product and which measurements are for the width of the product and which measurements are for the length, this confuses the customer a lot and ends without knowing the exact measurement of the product.
Please improve this, since it allows you to calculate the shipping cost and at the same time show the customer the measurements of the product, it is also very useful when we link woocommerce with ebay.
Please fix this.
Thanks a million in advance.
Kind regards and best wishes.
Hello,
Thank you very much for your comment. This tab and additional information table are generated by WooCommerce and not by the theme. That is why it should be changed in the WooCommerce plugin itself.
Kind Regards
I have 2 categories of vinyl, brand new and second hand. I can’t set the product page for a new vinyl to show me more new vinyls, I still have the second gand. Where am I wrong?
https://www.divertrecords.sk/shop/frantzvaag-beginning-fp062-vinylHi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Which plugin do you prefer for demo electronics: wpbakery or elementor?
Hello,
Both plugins can be used for this demo. But we recommend using Elementor nowadays.
Kind Regards
I have problem about jquery error(jquery.min.js?ver=3.5.1).
I try to make slider(woodmart slider).
It can not slide or fade and not appear arrow and paging.
Can solve this problem?
This is jquery error.
jquery.min.js?ver=3.5.1:2 Uncaught TypeError: e.replace is not a function
at X (jquery.min.js?ver=3.5.1:2)
at G.get (jquery.min.js?ver=3.5.1:2)
at s.fn.init.<anonymous> (jquery.min.js?ver=3.5.1:2)
at $ (jquery.min.js?ver=3.5.1:2)
at s.fn.init.data (jquery.min.js?ver=3.5.1:2)
at b (theme.min.js?ver=3.3.0:32)
at HTMLDivElement.<anonymous> (theme.min.js?ver=3.3.0:32)
at Function.each (jquery.min.js?ver=3.5.1:2)
at s.fn.init.each (jquery.min.js?ver=3.5.1:2)
at Object.owlCarouselInit (theme.min.js?ver=3.3.0:32)
Thank You
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
How can I make an infinite scroll in the woocommerce product images?
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
This functionality is from the theme, from the owl library
Yes, but it doesn’t support infinite scroll nor in our theme neither in WooCommerce by default.
It is not infinite scroll. It is that in the product images in single-product. The images can be passed without there being an end
Sorry, but there is no such option for the product images on the single product page.
Hello, Is it safe to update Woocommerce to version 5.3.0 or is it better to wait?
Hello,
Sure, our theme is fully compatible with WooCommerce 5.3.0.
Kind Regards
Hi. I want to buy this template (woodmart) for my website .Before buying, I have a question. am I allowed to use this template for two different domains or more? Or I have to buy the template for each domain separately?
Thank you
Hello,
One regular license allows you to use our theme for a single project only. If you are going to create multiple websites with our theme, then you need to purchase one regular license per domain.
Kind Regards
thanks
Hello,
Is it possible to have the “Categories dropdown” menu visible at sticky menu ?
Thank you
Hello,
You can do this only if you disable “Sticky header clone” option and make the row with the “Categories dropdown” sticky itself https://xtemos.com/docs/woodmart/header-builder/enable-sticky-header-option/
Kind Regards
Perfect, thank you!
You are welcome!
Hi, i’m checking my page speed insights, I saw this “Image elements do not have explicit width and height” on category menu. I have icons to my category menu.
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Here is my website: https://ultrasteel.com.ph/ What cache plugin do you recommend?
Try to add the following code to the functions.php file in the child theme to add these attributes there
add_filter( 'woodmart_megamenu_icon_attrs', function(){
return 'width="18" height="18"';
} );
Thanks it worked!
Great, you are welcome!
Hi. in my category pages sorting selecting not work. i disable all extra plugins but not fix yet. pls help for fix it. tnx
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Thanks. after update of theme its fixed. but load speed of home & products page is more much than before update and so annoying waiting for load pages. pls check and guide me.tnx https://cucctv.co.uk/
Hi,
Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.
Thank you in advance.
Hi, before the update I had an underline in the dropdown submenu. Now it only appears in the main menu. How can I put it back as before? Thank you
Hi,
They are not underlined because it requires an extra HTML tag to achieve this element. And since there are usually a huge number of menu items we decided to redesign it and remove this extra tag in terms of our performance optimization. So the underline style now applied to parent items only.
Kind Regards
Hello, why i cant see option CSS generator, i just got WPBakery CSS generator.
Hello,
Yes, we have removed the CSS generator option in our latest update. Read more information in our documentation article here https://xtemos.com/docs/woodmart/faq-guides/woodmart-update-6-0-explained/
Kind Regards
