12890 comments found.
Hi, I purchase Antares theme, but i am really disappointed about this theme,there are lots of bugs in this theme, mainly i use this my eCommerce website but this is not suitable theme for my shop. lots of time i knock support team but no reply.
i want to refund and purchase again woodmart theme. please accept my request asap, thank you
Order #15345
Hi,
We have approved the refund and it will be processed in a few days.
Regards.
Hello
http://prntscr.com/13dtuqhPlease check if it is available to remove this menu (option to disable) in future. It takes additional space in the menu whereas the same option is available in the side menu as well. Regards
Hello,
Currently, we don’t have such an option. But we will add this to our feature requests list and investigate this in the future.
Regards
Good day, I bought your product and the product support ended, I did not register on the forum, I wanted to register now and insert the product code, and the registration error comes out, writes this purchase code is used. You also need help with the integration of products, an error occurs when uploading products to the site
The following error occurs when uploading products to the site via 1c
Warning: Undefined array key “attribute_swatch_size” in /var/www/u1284544/data/www/nichese66.ru/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/attributes-meta-boxes.php on line 35
And I do not see the product that I purchased at all, why is it not in my personal account???
Hello,
We don’t see ”Purchased” label on your account. In this case, you need to contact Envato support since it doesn’t depend on our theme.
Kind Regards
i have a theme problem, when i turn on the elementor editor the scrollbar on the right is missing. my support expired in April. if you would be kind enough to look at this for me? i know it’s a problem with theme because it works when i change it. Thank you .
Hello,
You can send us this information via email and provide us your admin access. Use a contact form on our profile page.
Regards.
Hello, is it possible to remove the crossed out price when a product is in reduction? Thanks for your reply.
Hi,
Try to add the following code snippet to the Custom CSS area in Theme Settings to do this
.price del {
display: none;
}
Regards.
Hi ! I’ve the follow error on my website’s homepage https://www.planete-rando.fr/ : “owl.owlCarousel is not a function”. This error occurs as soon as I activate the plugin “https://theplusaddons.com/” (for elementor) and i need this plugin. So do you know this conflict ? How i can fix it ? Thank you !
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi, Is it possible to add code for quickview to close after adding product to cart?
Regards
Hi,
This how it works by default without any custom code https://gyazo.com/065619aa0927278d2e59d8b6b1682d6a
You can check on our demo site https://woodmart.xtemos.com/
Regards
Hi,
Yes i know but i forgot to say i am use custom sidebar cart plugin and then the woodmart popup not close but i found now an solution for this. i set woodmart sidebar on but added this css code to hide it and that works ok. Thank you for your replay 
Regards
Css code:
.wd-close-side-opened { opacity: 1; visibility: visible; transition: opacity .25s ease, visibility 0s ease; display: none !important; }
.wd-side-hidden.wd-right { right: 0; left: auto; -webkit-transform: translate3d(100%, 0, 0); transform: translate3d(100%, 0, 0); display: none !important; }
Hi,
We are glad that you solved it!
Regards
In Shop’s BRANDS widget, can you please change the brand’s logo from being as “Span’s Background Image” to “IMG tag”? This way is better for performance, and also will let us have more control over it using Lightspeed Cache plugins, especifically with the lazy loading.
Thanks
Hello,
We will consider adding this option for our filter widget in our next theme update.
Kind Regards
Question before renewal: I want to apply a discount code automatically to a customer’s order, (Example: buy 1 product 10% off, buy 2 products get 20% off, buy 3 products get 30% off. ..) When the customer selects the product quantity, the system automatically applies that discount code. Thanks
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
Hi there, another message from a happy customer. Just asking – is there a rough roadmap available somewhere of future features you plan to implement? Just on a very high-level would be great. Of course, things can also change but it would be great to get an indication of your development backlogs. Many thanks
Hello,
Thank you for your suggestion. We don’t have a public roadmap for theme updates at the moment.
Kind Regards
Hello, is your theme compatible with the YITH Wishlist Plugin ? We use that plugin and dont wanna lose all of our wishlist while switching to your wishlist feature.
Hello,
Thank you for the question. Our theme is compatible with the YITH Wishlist plugin.
Regards
I love this theme. I’ve been wanting to buy it for over 1 year. But the dollar is very high in my currency (U $ 1 = BRL 5.28). I am waiting for a coupon or promotion to purchase it.
Hello,
Currently, we don’t have any plans for discount. Usually, we make a promotion on Black Friday only, once a year.
Kind Regards
Hello, is there a way to add more Google fonts that do not appear in the theme? Thanks
Hi,
You can upload custom fonts as described in our documentation https://xtemos.com/docs/woodmart/faq-guides/upload-custom-fonts/
Regards
Please make the product “Categories” widget follow the “Height for filters widgets” or add a similar option for Categories below the “Toggle function for categories widget” setting.
We have +100 categories and in order to fix the CLS issue, we decided to turn off the “Toggle function for categories widget” option (as it has an animation to open the child categories, it causes CLS for all the other widgets below it)
But the issue is, now, all 100+ categories are visible and the max-height that we set for “Height for filters widgets” doesn’t apply to the Categories widget.
I tried adding CSS to the widget to make it short and scrollable, but then it doesn’t follow the styling that other widgets have.
Adding that option would help us a lot, as said, it fixes the CLS issues, and that’s the only CLS issue we have in Shop and Categories pages.
Thanks
Hi,
Try to add the following code snippet to the Custom CSS area in Theme Settings to do this
.widget_product_categories .product-categories {
overflow: hidden;
overflow-y: auto;
-webkit-overflow-scrolling: touch;
scrollbar-width: thin;
max-height: 280px;
}
.widget_product_categories ::-webkit-scrollbar {
width: 5px;
}
.widget_product_categories ::-webkit-scrollbar-track {
background-color: rgba(0,0,0,0.05);
}
.widget_product_categories ::-webkit-scrollbar-thumb {
background-color: rgba(0,0,0,0.12);
}
Regards
Thanks. This helped for now.
You are welcome.
Hi, i have a problem with product tab. I am using three tab, First tab is smooth, but vc error code printing on other tabs. I could not find the solution anywhere. You can check istanbulartworkshop.com to see the issue on Bestsellers & Favourites tab middle on page.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Good day.
Firstly, I’d like to say that this theme is life changing and I’m a very happy customer.
Secondly, I’d like to add a vote to the Gutenberg integration towards your demos. As previous commenters have said, Gutenberg is the next big thing and with the help of plugins such as Kadence blocks you are able to reproduce very similar designs as your current demos.
Is there any speak of adding Gutenburg as a option when importing your demos?
Thanks a ton.
Kind regards, Your biggest fan.
Hello,
Thank you for your feature request. We will consider this for our future updates.
Kind Regards
Hello , in the home page , at the top there is icons for fb twitter linkedin and all right ? where to edit those ?
Hello,
You can configure which icons to show in the Theme Settings > Social profiles.
Please navigate to Woodmart > Header builder http://prntscr.com/iyd2pe
Choose the proper header type (your current) http://prntscr.com/iyd333
Modify elements as per your needs: http://prntscr.com/iyd3h3
Take into consideration that there is also the mobile view of your header http://prntscr.com/iyd3v3 check all the elements there.
Best Regards
Hi thankyou but to give the links to social icon, i couldnt find that
Hello,
Can you please send us a screenshot from our demo where this icon is used so we can better understand what do you mean?
Kind Regards
Hello How to change the header banner or slide image, i actually changed the header but when i check through phone the slide image is not visible.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello , using slider revolution im only able to create 3 slides , when i create a fourth slide they are asking for license key . Can i have ?
Please, provide us all the necessary details about the request with some screenshots and including your admin access so we can help you.
Regards.
Please add an option/checkbox to “Product Categories” to let us “Hide Product Images from Guests” or even better, “Upload Default Placeholder for products for guests”.
Why is this feature important?
Some industries, require you to hide the product images from the guests (this is a legal restriction, and not doing so can end up dozens of thousands of $ fines, as well as going to jail and closing the business, based on the category, and the industry).
So, this is not something “good to have feature”, but its more like “Critical needed feature”.
We tried to achieve this using CSS in those cateogories, but the issue is, although it works in the categories, but it won’t work in filtered pages as well as the widgets and all around the site. (and its impossible to add css for every kind of filtered page and widgets and pages around the site)
Hello,
Currently, we don’t have such plans for the nearest future. But we will add this to our feature requests list and investigate this in the future.
Regards
Thanks. I hope this comes soon. As I mentioned, lack of it has serious consequences for the store. (if you need an actual example, let me know and I’ll send you a message to explain)
You are welcome.
hello i face issue in my website when i update any setting in theme setting it redirects on another page and page show page not found. inshort settings not saved. i install again theme but i face this issue
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi, is it possible to add sidebar to portfolio (project) listing? – Also add text and content?
Hi,
It is not possible to add a sidebar to the project listing.
Regards
