105 comments found.
Hello, Can you advise if this is compatible with elementor ? Is there an updated version for those of us who have already purchased it ? I am happy to renew my support subscription however I am not sure if the theme has been updated.
Hello,
Unfortunately Buzzy theme is not compatible with Elementor. Theme uses WPBakery page builder which is included as a bundled plugin with the theme.
Support
Mikado Portfolio part of
Qode Interactive
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Please update this theme. It has so much potential, but not without regular updates. People need to know the developers are spending time on improving it ever month.
When you first released this theme, I thought you were going to stick with it.
Please bring this theme back.
Whether or not it still works out the box, it’s been years since it’s been updated and as a developer, you know what that makes customers think, whether or not it’s true. They think it’s been abandoned.
I have over 200 theme purchases on ThemeForest and this was one of my favorites until it stopped being updated.
Hello,
Thank you for contacting us.
The theme is supported and we will continue to update it. The current version of the theme can be used with the latest version of WordPress and with PHP 8.0.
Bundled plugins do get updated with the theme, however, in case you need immediate update of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Support
Mikado Portfolio part of
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Hi, is it possible to receive the Figma file for free by requesting it after purchase? Thank you
Hello,
You can contact our support through this email, include your purchase code in the email, and if the design file is available they will send it to you.
Support
Mikado Portfolio part of
Qode Interactive
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Hello,
I read some of the posts regarding how slow the theme demo is and you stated that it was because you’re using high quality images. I don’t understand this. If I use high quality images in the theme, then I should expect the theme to be slow? Can you explain a little more?
Hi,
It is always recommended to optimize media used on the site. We recommend checking the article in this link where it is explained in more detail how this impacts site loading speed.
If you have any additional questions do let us know.
Support
Mikado Portfolio part of
Qode Interactive
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We need an update! I got some Woocommerce warnings
Hello,
The theme will be updated, however, at the moment we don’t have an ETA when the update will come out. In the meantime please try suggestions from this article here.
Support
Mikado Portfolio part of
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There hasn’t been an update in over 2 years… Has this theme been abandoned? This isn’t fair. You promised you would keep it updated regularly. It has been 2 years since you said you were working on it. Please don’t abandon this.
Hi there,
The theme will be updated, however, at the moment we don’t have an ETA when the update will come out.
The current version of the theme should work correctly with the latest version of WordPress and you should know that in case you need the latest version of any bundled plugin you can submit a ticket at our Help Center or contact us through this email (just add your purchase code in the mail) and our support agents will provide you with the latest version.
Support
Mikado Portfolio part of
Qode Interactive
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Hello, please I have presale question this theme integrated Elementor ?
Hi there,
Thanks for taking an interest! Our theme comes with the WPBakery plugin which is more than enough to achieve anything you do see on our website demo, and it is not Elementor supported.
Thanks for understanding and let us know if you have any additional questions.
Support
Mikado Portfolio part of
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Hello, can you help me please ? I can’t change the color of my menu and the back to top, where can i go ? Because when i go in buzzy option and in header, when i change the color it’s not possible..
Thank U
Hi there,
You should be able to change the menu color in Buzzy Options > Header > Main Menu, do note that if your Header skin is set to Light/dark it will have predefined styles.
Also, the back to top button you should be able to change if you set the First main color within our Buzzy Options > General.
You can always try to add this CSS code to Appearance > Customize > Additional CSS as you can see in this screenshot
We hope this helped and if you have any additional questions
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Mikado Portfolio part of
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So for the back to top it’s good but for the menu i didn’t change because i have only ” default / Light / Dark” so not have more choice. Have a css additionnal for that ? And for the share social do you know the size for the logo please ? Thank you !
Hi there,
You should be able to change the menu colors under Buzzy Options > Header > Main Menu, if you have the default option chosen for Header Skin. Please check that same option under Page Options, since those options override the global ones.
If you need any further assistance, we would appreciate it if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.
Support
Mikado Portfolio part of
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Hello Buzzy Support ! Do you have some update about Nav_menu of wordpress ? The Menu of Buzzy do not return 5 arguments of wp Native hook : do_action( ‘wp_nav_menu_item_custom_fields’, $item_id, $item, $depth, $args, $id ); and thats blocked others plugins to add items on the menu ! There is a fix ?
Hi there,
Thank you for reaching us!
When it comes to 3rd party plugins, you have to understand that we didn’t and couldn’t test all plugins out there with our themes. Unfortunately we’re not in a position to customize the default theme functionalities and files to our user’s needs, but if you wish to edit and develop our theme further to your needs, please consider someone from Studio Envato. Thank you for understanding.
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Hi, When I uploaded the final version of the site with BackupBuddy: I have a display problem, the visuals of the home page are not at 100% height! i checked the css with no solution!
Another problem: the search engine only displays the except field
Lien : https://mon-radiologue.app/
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center, include your website URL, and one of our support agents will check this and assist you.
Support
Mikado Portfolio part of
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I have been trying to get assistance with an issue with this theme for a while and have gotten no response. It has some issue that is making the content block not editable. Can someone help me with this?
Hello,
Thank you for reaching us!
We could not locate any request with your Envato username. Could you please provide us with your request ID? Thank you.
In case you didn’t submit a ticket, please do that on our Help Center and include your website URL and one of our support agents will assist you.
Support
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Hi does sticky posts work with the ‘Masonry Layout’ for this theme? From what I can see WP Bakery Page builder doesn’t support this. Please confirm if that is the case with the buzzy theme. Do any of your demos do it?
Hi there,
Unfortunately this will not possible to achieve with the Masonry Layout.
Since the theme use WPBakery in order to add our themes shortcode for Masonry blog list.
If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Hello. Before I buy this I need to know if it’s possible to ban comments on posts/hide the comment feature – Thank you
I also saw from a review that it’s difficult to change widget colors. Is knowledge of HTML/CSS needed to do this? – Thank you
Hi there,
Thanks for taking an interest! Yes, this is for sure possible to disable the comment section for sure.
About the widgets, it depends on which widget it is, as some of them do have color options that can be set within the widget option, however, if there is no color options present you can always get help from our support team with this as you do get 6 months of support included. There are generally no coding skills needed in order to be able to set up the theme on your end.
Do let us know if you have any additional questions.
Support
Mikado Portfolio part of
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Unfortunately, We hope you take care of RTL, I will buy 3 licenses if RTL is set
Hello there,
Thank you for taking interest in our theme.
The theme is not RTL supported. Anyhow all shortcodes without dynamic shortcodes should be working well on RTL.
You can check the themes with RTL support in this link.
If you have any additional questions regarding theme please let us know.
Support
Mikado Portfolio part of
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Concerned paying $70 for a theme that hasn’t been updated since October last year. Do you expect another update soon or is this theme no longer updated?
Hi there,
Our theme is compatible with the latest version of WordPress. See this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360012629137-Issues-With-The-New-WordPress-5-5-5-6-and-5-7-Updates-And-How-To-Solve-ThemWe can’t tell exactly when it is going to be released, but our developers are working hard on preparing updates for all our themes, and we will release them one by one. We hope that update will be available soon.
Let us know if you have any additional questions.
Support
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HI, I am trying to install the Buzzy Creative Magazine Theme on Wordpress 5.5.1. Each time I am getting the error, The link you followed has expired. Please note that this is a new license purchased recently. I also get the same issue installing on 5.7.1
Hi there,
Thanks for writing in!
This usually occurs when a theme and/or a plugin is uploaded via the WordPress dashboard, and the reason behind this is low server PHP resources. Please check this article that can help you here.
The theme is compatible with the latest version of WP but please read this article here. If you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
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okay so purchased your buzzy theme and I have quite a few issues. I don’t usually post but my client is getting furious. I did open a Ticket but at this stage I need a quick response. when I try to change the color of the category box it leaves a red border around the box. The Post-slider is not showing on mobile devices neither in the browser.. and the mobile menu will not show.. also is there a way to stop the sticky header from scrolling down.
Hi there,
Please provide your ticket ID here so we can check the status.
Support
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How do I change the template to a boxed theme? I followed the directions in the documentation but my main home page is still a carousel home. I only purchased this theme so I can have the boxed home version of buzzy. I recently purchase this theme in the last 14 days.
Hello there,
To set a different homepage please navigate to Settings > Reading and set your page of choice as your home page ( please see screenshot ).
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.
Support
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Hi,
in this theme is there Fully Customizable Google Maps?
This theme isn’t include in qode intercative?
Hi there,
Thanks for taking an interest! The theme is for sure included in qode interactive and you can check it here.
When it comes to Google Maps please check our tutorial here that might help you to get familiar with all the options you have,
Do let us know if you have any additional questions.
Support
Mikado Portfolio part of
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Hi,
you have got a page in your theme that demonstrative how do it works?
Hi there,
You do have the contact page that shows the Google Map, https://buzzy.qodeinteractive.com/contact-page/
Also you do have our Google map shortcode where you can add your information, and within our Buzzy Options you do have a field to enter your API key.
We hope this helped and let us know if you have any additional questions.
Support
Mikado Portfolio part of
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Then that’s not what I’m looking for 
I was interested in google maps to search for businesses, local, bar restaurants etc. as per this example: https://www.youtube.com/watch?v=FoaoOyqs5Go
Hi again,
This can be achieved with themes which have listing functionalities. You can check our offer of the listing themes in this link.
If you have any additional questions please let us know.
Support
Mikado Portfolio part of
Qode Interactive
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Hello, When can we aspect an update for Wp Bakery latest version? Thanks.
Hi there,
Please send a mail to helpcenter@qodeinteractive.com and include your purchase code and one of our agents will provide it to you.
Support
Mikado Portfolio part of
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Thank you! Just sent the e-mail. Stay healty!
You’re welcome!
Support
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