1297 comments found.
Hi, I have a furniture shop, so I want to show my projects to my customers, Is there any option for a gallery page ?
Hi, we will discuss with my team about this feature 
Thank you
Please use this section https://tppr.me/lFzdU and setup your showcase and copy shortcode > paste to page content https://tppr.me/ro3n2
Thanks
Thank you so much
Sorry, its still working on new version but we also have to dislpay the gallery on homepage to show on other pages.
Hi, can you please help me open a ticket at http://support.the4.co/ so my team can check it soonest
Thanks
Hello Sir, can you please help me here because I can’t get access the support because I didn’t use the support before and now it is expired.
Sir, the problem is, I can’t display my projects gallery on other page, because it needs to display first on homepage and then it shows on other page where I pasted the codes, If I just hide it from homepage then It also effects on other page and hide it from there.
I can also share you screenshots by email if you want..
Thanks in advance
Hi, from section you can hide it on home page, the shortcode after paste to Page will display normally
Thanks
Yes Sir I did, but when I hide it from the section and save it, It also hide from the other page where I pasted the shortcode.
Oh ok, please email me to the4studio.net@gmail.com so we can discuss more Thanks
Ok Sir, Thank you so much
Excuse me, kalles, the price of 99 dollars is for permanent use? After the purchase, there is a fixed period of use. If it expires, it needs to be renewed, right?
Hi, 99$ is one time payment with lifetime update + 6 months support, after expired, you have to renew support or if you understand Kalles, you don’t need renew.
Thanks
Hello
Can I use the multilingual app’Multi Lingo’ with the theme?
We have not tested it before but I think it can work
Thanks
Thank you.
Hello.
I am building a website in 8 languages.
Do you have any recommended multilingual apps that are compatible with your theme?
Free or paid, it doesn’t matter. Please.
Thank you.
You can use Weglot and register via our affiliate link https://the4.co/welcome-weglot-to-become-the-official-partner-of-the4/ to get 20% off lifetime
Thanks
is the External / Affiliate Product supported by the theme or by shopify? Thank you!
Yes, Kalles support this feature
Thanks
Hello
I need to create a new business page, not a template.
I want to design using pagebuilder.
Is there a way?
Hi, you have to use third-party app like LayoutHub Thanks
Thank you.
I have been trying for several days to add my reviews to the theme I purchased from you but without success.
I have tried every possible way and read every guide of yours and I still can not get the reviews of my products.
I have used every possible app and there is no success.
Can anyone help me please?
Sure, which review app you are using?
Products reviews app And also I tried all the other options but without success
Please help me send an email to the4studio.net@gmail.com so I can check more
Hi,
The issue has been solved and I have explain from email. The issue come from Judge.me, a developer from this app have modified our theme code. They comment or code and add new one to show Judge.me review and current review tab come from Judge.me. I have reverted it to default and now everything is working fine
Enjoy
Is it possible to create a layout on main collection pages with a body header and body text block just before the product collection itself?
Hi, can you please explain better by email me to the4studio.net@gmail.com ?
Thanks
Google confirmed: to pass the core web vital test of google pagespeed is definitly important for better google ranking. In google pagespeed your theme does not pass the core web vitals. It have only high values, but not passed the test. 
Do you plan solve that issue soon?
Yes, I have share my experience about that in this blog https://the4.co/does-site-speed-score-really-matter-which-is-the-fastest-shopify-theme/
Can you check it?
Thanks
I already know that blog posts. You share the best result in the blog post, but did you notice the result in your screenshot? Your score is good, but the score only is not enough. On the screen you can see google notice: “this page does not pass the core web vitals assesment”.
This is dramatic, because google confirmed this result will have a negative impact for every website since may 2021. So looking only to score is like “cheating”, you need to check the total result if you pass the test or not.
Do you plan to improve that?
We’re constantly optimizing Kalles’ speed. Of course the score in the blog post are in ideal condition as we don’t have many Shopify apps installed which is the main cause of low scores and we can’t find a solution to what’s not on our side. Anyway, to get a high google speed score, just make sure not to install many apps and turn off unnecessary features, remember to optimize your photos too. Thanks
1. “We’re constantly optimizing Kalles’ speed. ” After checking the result of core vital test we cant confirm this if you focus on this issue.
2. “Anyway, to get a high google speed score, just make sure not to install many apps and turn off unnecessary features, remember to optimize your photos too.”
We test your demo store and all demos does not pass the google test.
So your theme can not pass the test out of the box? Why? Many other thirdparty themes pass the test with their theme demo. Why you can not also optimize this theme like many other to pass the test out of the box?
You only show an high score, but a high score is not everything. The big negative impact is if you does not pass the test.
This is confirmed by google webmaster blog and already active since 1 month. Most of all seo and performance optimized themes handle this issue already many months ago.
3. Do you plan to improve your result for your customer?
As i said, we always try to make the theme better and thousands of people have used it with no problem. I will spend more time to check with Google. thanks
Btw, I am not sure what do you mean about “After checking the result of core vital test we cant confirm this if you focus on this issue.”, what is this? Kalles passed all Google tests like mobile frienly, speed score, schema, rich snippet… What are you talking about here?
“Btw, I am not sure what do you mean about….”
I mean: your theme did not pass the google core web vital test.
I check and every Shopify or WooCommerce theme doesn’t pass, maybe because the demo is not enough data. The fact also proves that thousands of our customers use it and are completely normal.
I am kind of in the middle and cannot decide which one to buy Kalles or Gecko? What is the differences between them?
Hi, the most different between Kalles and Gecko is a design
Thank you
I was an issue but after contacting support problem solved
Hi, can you please provide to me the ticket id? So sorry because we are offline on weekends !! Thanks
Hi, I have a question: Every single word of my product tilte has as the first letter an Uppercase letter, how do I fix this? For Example: This Is My Problem Right Now … This is my solution … why is the theme uses Uppercase for every first letter in product titles?
Hi, thank you for buying our products, can you please help me open a ticket at http://support.the4.co/ so my team can check it soonest
Thanks
Hi, please assist, I cannot work out how to make the mega menu. I have tried your documentation, and YouTube video, but it is still not clear.
Hi, thank you for buying our products, can you please help me open a ticket at http://support.the4.co/ so my team can check it soonest
Thanks
Thanks, I managed to figure it out and have done now
Amazing, glad to hear that
Really nice and very versatile theme, i am satisfied
Thank you so much
Hello, which demo content file is Home 9 and which one is Home 10? Thanks in advance
Please use 12. Vaikaline.json and 13. Vaikaline-2.json
Thank you. How do I deactivate my kalles licence to use it on an other store?
Hi, thank you for buying our products, can you please help me open a ticket at http://support.the4.co/ so my team can check it soonest
Thanks
Hi there,
I installed kalles theme on my shopify, but it tells me “translation missing: general.bannercountdown” in the banner and other places. Anyone know how to solve this theme problem?
Thanks for your help!
Hi, thank you for buying our products, can you please help me open a ticket at http://support.the4.co/ so my team can check it soonest
Thanks
Hi there! I know my support has expired but I think there are some issues that you need to be aware of…
I notice:
1. Before publishing any theme version, in the Shopify app from my iPhone I can see the reviews in the review tab on the product page and also the question & answers ( I’m using the Ryviu app ). After publishing the theme, I can see the tabs but not the content – on mobile devices – safari and chrome.
2. After update 2.2.2 the page heading on blogs has disappeared. I have the 2.5 version but still missing.
Thank you in advance.
Looking forward to your answer.
Hi, please email me to the4studio.net@gmail.com with store url so we can check it
Thanks
Why i getting this error? https://prnt.sc/12str3o
Hi, are you sure this is our theme? because it look quite different with our active popup layout. Please help us open a ticket at http://support.the4.co/ to get support.
Thanks
Hello, it seems none of your apps listed for install in the documentation are available for wishlist or toolkit. What happened?
Hi, so sorry I don’t understand your question, can you open a ticket to http://support.the4.co/ so we can assist you better? Thanks
How to know what is the theme update about?
Please check our changelog here https://kalles-docs.the4.co/change-log
Thanks
