81 comments found.
I really love the theme that you guys have created. It’s just so refreshing to see, however before I purchase I have few questions. 1) Can you please show how the checkout page will look, is it even customized since I am not able to see that through the demo website. 2) the product page is very simple so I’ll be editing it with elementor so if I am unable to do so or rather uncomfortable can I get a refund ?
Thank you for your kind words! 1. You can see it here – https://bijoux.vamtam.com/checkout/ 2. Yes
Regards: VamTam
Hello! I am trying to locate/change the background image, but I can’t find it. Is it being linked from somewhere?
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials and the URL of the page.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hello I love your theme, but before I buy it I would like to know if it is possibel to put the testimonials in the home page, with the slide appearance. Thanks
Thank you for your interest in our themes! Yes it is possible. VamTam
Hi, i have purchased this theme and it is not as intuitive as i thought. I would like a refund.
Hi, hi would I change the custom cursor? I cannot figure out where it is and if I can change it to something else or back to normal. Great theme though!!! Wonderful work.
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin and FTP credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Can you just let me know where I could find the code for the custom cursor? I will do it myself, trying to contact you through HelpDesk is too complicated. Thank you!
Hi there, you can reach the support at this email as well – support+general@vamtam.com. Regards:VamTam
Hi there, no we don’t support it. Most of the plugins work out of the box. However if you run into issues you won’t be bale to help as we are not familiar with the widget. regards: VamTam
hello As u know the gold price are change daily so possible daily price change your website in just one click
Gold price change daily feature your theme then i am buy it
pls reply
Hi there, sorry we don’t do individual promotions. Regards: VamTam
Where can I find woocommerce example or screenshots for the theme ?
Hi there, the entire theme is based on WooCommerce – https://bijoux.vamtam.com/ Regards: VamTam
Hello, The info says that the website comes with the WPML plugin to make the website multilingual but this plugin is not in the theme. How can we do it? Thanks Xavi
Hi, is there an easy way to remove the vertical stripes in the theme?
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
PRE-SALE QESTION
Hello. First of all: congrats! The theme looks stunning. Before buying it I would like to know: 1) How customizable is the single product page? Because in the demo is very “basic”. While I would need a few more customization options like vertical images thumbnails, image zoom, variable swatches and images, custom tabs etc. 2) Do you have a refund policy? Or a “try-before-buy” one?
Thank you.
Thank you for your kind words! 1. Compared to the normal page the Product is rather limited. Indeed it is basic but works perfectly for this niche. 2. Yes, we have, so my advice is to buy the theme and see what you can do with the product layout. In case this is not what yo need we can always refund you. Regards: VamTam
Ok thank you. The theme comes with Elementor right? If I recall correctly, Elementor gives the possibility to customize the single product page. Am I right?
Yes, this is correct.
Have raised the issue but still not getting reply needed with demo importer site is not looks like demo one
Hi there, what is your ticket number? Regards: VamTam
66224
?
this is my ticket number 66224
where you gone after asking ticket number.
As far as I can see, my colleagues have replied.
Have raised a ticket regarding customization issue. Please look into it and revert at the earliest.
Thank you for opening a ticket!
Hi how do I replace the image on the page header it does not allow me to within the Elementor and I can not find it anywhere in the site?
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
How is the gold and silver price updated? Do you provide and api or plugin ?
Hi there, I am not sure I understand your question. Can you please elaborate? Regards: VamTam
Clear and good theme. GLWS!
Thank you!
Very concise and clear, but it seems that there is no product filter, if you add the product filter function, it will be perfect. That’s why I did not purchase it yet.
Thank you for your kind words! You can the filter easily. If something turns out not the way you want it we can always refund you. Regards: VamTam
