1276 comments found.
Hello. Twice I sent emails to support, it took them a week to reply the first one. The second email is about 14 days no response even after I sent a reminder. Anyways, I have been able to sort myself out only that I regretted paying for a year support. The only issue I have is not being able to install plugin. Just hope someone will read this and reply. Thanks
Hi there,
Thanks for your message.
I believe the ticket is already replied. If not, would you please share your ticket ID?
Cheers, TeamLiquid
What is the difference between ave and hub theme?
Hi there,
They are both multi purpose themes with a lot of different designs/layouts/options. Feel free to review both themes/demos to see which one is the best option for you 
Cheers, TeamLiquid
Hi I have question,
inside the theme already have option for flickity slider to control another one. but this work only with next / prev and with swipe. and not when I click in the item.
as I see flickity slider have this option already “asNavFor” and work with swipe + click and this example. https://codepen.io/desandro/pen/wByaqjhow I can do like that ?
regards
Hi there,
Thanks for your message.
Unfortunately, this is not available for now and it requires theme customization. Feel free to reach our support team if you need theme customization.
Cheers, TeamLiquid
Hey. It has been days ago that I sent you an email regarding menu. Please reply, thanks.
Hi there,
Thanks for your message.
I believe the ticket/email is already replied. If not, would you please share your ticket ID?
Cheers, TeamLiquid
Hi, may i know how to create mockup like: https://original.liquid-themes.com/device-mockups/
I added mockup, but only one image can shown inside the iphone. i want to show the rest screenshots outside the iphone.
Hi there,
Thanks for your message!
Could you please make sure you’re selecting multiple images from the gallery? https://tppr.me/y7r2c
Hope this helps!
Cheers, TeamLiquid
Hey, I’m trying to put my custom Menu but if I change de header style it changes also the elements shown in the menu and I don’t know how to solve it.
Hi there,Hi there,
Thanks for your message!
Could you please submit a ticket? We’d be happy to help you.
Cheers, TeamLiquid
Hey. I sent you an email 2 days, still waiting for the reply. Thanks.
Hi there,
Thanks for your message.
I believe it is already replied. Please let us know if there is anything else we can help you with
Cheers, TeamLiquid
Hi
How can i edit the message “Free Delivery on orders over £30” at the bottom of cart page?
Figured it out thank you
Hi there,
Glad to hear that. We’ll leave the related article link here in case anyone else needs: https://docs.liquid-themes.com/article/162-how-to-change-the-text-string-free-delivery-on-orders-over-shown-on-the-header-item-cart
Cheers, TeamLiquid
Hello, I cannot change the size of the custom font. I tried everything, disable all plugins but it does not work. What can I do ?
Hi there,
Thanks for your message!
Could you please submit a ticket with more details? We’d be happy to help you.
Cheers, TeamLiquid
I have removed your template, was too bad
Hi there,
Sorry to hear that. Please let us know if there is anything we can do for you. We’d be happy to help you to use Ave.
Cheers, TeamLiquid
Hello, I am trying to remove the titles on post but I did not succeed. Can you help me please ?
Hi there,
Could you please submit a ticket with the related link/screenshot? We’d be happy to check this closer.
Cheers, TeamLiquid
Hello, I saw a demo with courses. You have already a feature to deliver course or you are compatible with learnpress or another solution ?
Hi there,
Thanks for your message.
As you mentioned, we have an education demo built with our custom elements. However, we haven’t tested Ave with the LearnPress plugin. Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Hi, what do you mean by your own custom element. You have a system to sell courses online ? If so where can we see it better, I did not find. Thanks
Hi there,
The demo just showcases education elements. You can see it here: http://education.liquid-themes.com/
Cheers, TeamLiquid
Hi, we are missing the Header Settings Section in the Page oder Posts Setting. Our Version is Wordpress 5.7.1. Thanks for your help.
Hi there,
Thanks for your message.
Could you check if the related category is enabled in the Screen Options. https://tppr.me/KeRFj
Feel free to submit a ticket if this doesn’t help. We’d be happy to check it closer.
Cheers, TeamLiquid
Hi, thank you for your fast answer. The Liquid Header Option is not in the Screen Options in Wordpress 5.7. that’s my problem 
Hi there,
Thanks for your message.
Could you please submit a ticket with your site credentials? We’d be happy to check this closer
Cheers, TeamLiquid
Didnt get far installing. Rev slider fails due to:
Downloading installation package from http://api.liquid-themes.com/download.php?type=plugins&file=revslider.zip…
Download failed. Internal Server Error
Hi there,
Thanks for your message!
This could be a temporary issue. Could you please try to re-install? If it happens again, feel free to use offline plugins included in the main download package. You can also report this issue to our support team if the issue persists.
https://docs.liquid-themes.com/article/157-should-i-activate-register-premium-bundled-pluginsThanks for your understanding!
Cheers, TeamLiquid
Is the theme PHP 8 ready?
Hi there,
Thanks for your message.
Could you please submit a ticket? We’d be happy to help you.
Cheers, TeamLiquid
Hi – the rotator text doesn’t drop down to the next line when on mobile. Can you advise how to fix this? Don’t think its fair to renew support just for this bug.
Hi there,
Thanks for your message.
Could you please reach our technical support team with more details (link/screenshot)? We’d be happy to check this closer.
Cheers, TeamLiquid
not updated since november … old versions of plugins (esp. wpbakery).. is it still maintained?
Hi there,
Thanks for your message.
You can always find the latest version in the cloud (Auto-plugin installation). Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Hey there. I just purchased your theme and would like you to freely install. Can you please provide support email to enable me provide all info required. Thanks
Hi there,
Thanks for your message.
Installation is pretty easy. https://docs.liquid-themes.com/article/19-installing-ave Are you having problems with the installation? If so, could you please submit a ticket with more details? We’d be happy to help you.
Cheers, TeamLiquid
Hi Supporting Team,
I’m trying to translate my website from English to Arabic. It’s working fine just when I translate the Header or Footer using WPML plugin it will not appear on the front-End. Is there any guidelines for this when using wmpl plugin. Thanks
Hi there,
This can be easily fixed. Could you please reach our support team? We’d be happy to help you.
Cheers, TeamLiquid
Hi can you help? I have a row with 5 columns I want them side by side on mobile so not under each other how can I do that?
Hi there,
Thanks for your message!
You can change the column number on mobile. If you want them side by side, simply reduce the column number on mobile: https://docs.liquid-themes.com/article/59-how-can-i-change-the-width-of-a-column
Feel free to reach our support team if you need further assistance
Cheers, TeamLiquid
Wow i can not get it to work on mobile.
I want 5 columns side by side or 6 if that easier. Can you help?
Hi there,
You can easily do that by changing the column number. Here is an example: https://tppr.me/QcNC1 Could you please submit a support ticket if you still need assistance?
Cheers, TeamLiquid
Yes I know that that’s not the issue it’s when I am on mobile the blocks will stack on eachother (on top of eachother) I want them next to eachother on mobile
Gr
Hi There. Built a full website and absolutely love the theme!
I see an update has been posted on April 4. Can you please update the changelog to reflect the latest additions?
http://ave.liquid-themes.com/changelog/Thank you!
Hi there,
Glad you like Ave!
The latest update was on the Envato product page itself. We’ll make sure to update the changelog when the theme is updated
Feel free to reach us if there is anything else we can help you with
Cheers, TeamLiquid
