12893 comments found.
Hi, I have set logos but the on-scroll sticky nav logo doesn’t show and also when I deactivate W3 total cache the all logos disappear
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Ok. I bought a theme. But, I don’t understand how to activate the WP Bakery license? Through you?
And how i can switch off built-in swatches?
Hello,
Thank you for purchasing our theme.
WPBakery Page Builder and Revolution slider come bundled with our theme but they can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get free premium support from its author, you can purchase it from Codecanyon. But it is not necessary since we will always provide you with the latest updates.
Just leave all swatch fields empty and they will not be active.
Kind Regards
Well, Slider Revolution inform about update, but your theme still not updated.
The latest version of the plugin 6.5.5 is available for download. If you can’t update it, try to uninstall the plugin completely and install the latest version from Appearance -> Install plugins.
Hello! A pre-purchase question: Can I have a products in a list view, where all the product pictures are on the left/right and the description on the other side or products in 2-4 columns with excerpt and button “view more”? (something similar to blog posts)
Hello,
Thank you for contacting us.
You can see our “List view” example on our demo here https://woodmart.xtemos.com/shop/?shop_view=list
Kind Regards
Can I have this view without any search options, like only one category view?
Could you please show this on the screenshot so we can better understand your request?
Sure, you can hide all these elements in our theme.
Just for confirmation: I can have different pages with different categories without all the unnecessary elements, i.e one page has clothes, the other shoes, and no search options, just the list view as I have chosen?
Yes, you can remove all the sorting tools and filters from the entire shop.
Hi there, i would to know for example like description, additional information, review, about and etc on product page, can we anchor it on the product page? below link example page i mean for :- https://www.ipcworldwide.com/product/ct5/. Would you assist if got stuck in this matter before i purchase the theme after this?.
Hello,
Sorry, but our theme doesn’t have such functionality by default and it might be possible with additional code customization only.
Kind Regards
Hi there,
Quick question – does Woodmart also supports the Woocommerce Booking Plugin (design, layout, etc)? And if not, are there any plans to add a support for booking/rentals with this plugin in the future?
https://woocommerce.com/products/woocommerce-bookings/Many thanks
Hello,
Sorry, but we haven’t tested test this plugin with our theme yet. But there shouldn’t be any problems and if you notice any just contact us and we will do our best to help you.
Kind Regads
Hello,
I need a multi location website in WordPress. Like users opening website in Hong Kong will se a website which has products available in HK with HK Dollar pricing.
And when someone access the website in India they see Indian products in INR.
Maybe we can use sub domain to manage countries.
Let me know if this can be done with your theme and what would be other requirements apart from your theme.
Hello,
There is no such functionality in WordPress and our theme by default. You might need to use some additional plugin for this like WPML.
Kind Regards
Can I use any demo for a multivendor site. And if i can use any demo do we get the same functionalities and specific pages for vendor list and single vendor page which is in the “handmade demo”
Is there a way to take that same vendor list and single vendor page to another demo with elementor or in some other way
I will be using WCFM
Hello,
Our handmade demo is just an example of how you can use multi vendors functionality with any of our theme demos. Note that we used Dokan there but WCFM is also compatible.
Kind Regards
Hi,
We had a problem with showing the featured items. From the backend, we set it to show 8 items per page http://i.prntscr.com/271Xt9b5RbOWldz3zssvKA.png however it only shows 6. http://i.prntscr.com/crN3GT0dQYmdFP-OgolZmg.png
This is the website: https://bigmatmalta.com/. We need to fix this, please.
Thanks
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi there, will there be an update of Woodmart soon? And if so, can you let us know in which direction you’re planning to expand this theme (like for 6.x a focus on performance)? Many thanks
Hello,
We are going to release an update next week. Yes, we continue to work on optimization and also improve our Theme Settings UX.
Kind Regards
Great, many thanks!
You are welcome!
Hi, one question about the layered nav filters for stock availability. Is it right that a size option show out of stock products too because the stock availability is not loaded on product category page?
Eg: One shirt in S, M, L and XL is online but L is out of stock. If i select on category page the size-filter L the product is visible although its not available.
Any solution to make it possible?
Hello,
Sorry, but we can’t change this mechanism since it is a part of the WooCommerce plugin and our theme doesn’t influence it.
Kind Regards
Ok, thank you. Thats good to know that the layered filters only uses the normal WC functions.
You are welcome!
Hello,
Sorry, but we haven’t tested our theme with these paid plugins. But there shouldn’t be any compatibility issues. Let us know if you face any problems and we will do our best to help you.
Kind Regards
Thanks for the answer! I have another question. One licence of woodmart allows use theme on production site for public and developer (test stage) site in same time? Or i need to buy your theme twice – for both version (production site for public and developer stage)? Thank you!
Hello,
Yes, one regular license allows you to activate our theme both on staging and production websites. You don’t need to purchase it twice.
Kind Regards
Hello,
Is it possible to have a scroll in “Categories menu” to show all categories? Like this > https://share.getcloudapp.com/7Kuomb2m
Thank you
Hello,
Sorry, but there is no such option in our theme, unfortunately.
Kind Regards
Impressive and powerful theme which we are looking to purchase. We would like to ask, for the product swatches / options/ variables when you click on a different colour/size or whatever, does just the main product image change or can it also change the additional product images? Thank you
Hello,
Thank you very much for being interested in our theme. Yes, you can change additional variations images as well. Check how it works on our demo here https://woodmart.xtemos.com/shop/furniture/facilisis-ligula-aliquet/
Kind Regards
Good day! The description of the Woodmart template says that it supports the choice of product variations – color and image without third-party plugins.
1) Does it support grouped and composite products without plugins? For example, can I make a product on it that includes only certain variations of other products and, importantly, display the number of each of the incoming product variations for information to the user?
2) Are you planning to make multiple favorite lists with the ability to name these lists?
3) If these features are not present, are you planning them? When will they appear?
4) After purchasing the plugin, could you send all the video files with the lessons or give a link to the repository so that you don’t have to climb to YouTube every time?
Hello,
Thank you for being interested in our theme.
1. Grouped product type functionality comes with the WooCommerce plugin by default. You can see how it works here https://woodmart.xtemos.com/shop/furniture/wooden-single-drawer/ As for the composite product, you would need to find a plugin.
2 & 3. Currently, we don’t have such plans for the nearest future.
4. You can find a lot of tutorials and video in our documentation here https://xtemos.com/documentation/woodmart/
Kind Regards
Thanks for the answer! I have another question. One licence of woodmart allows use theme on production site for public and developer (test stage) site in same time? Or i need to buy your theme twice – for both version (production site for public and developer stage)? Thank you!
Yes, one regular license allows you to activate our theme both on staging and production websites. You don’t need to purchase it twice.
Nice! I think your theme suit for me, but i need be sure abut ffew moments. 1. Please tell me about your implementation of variable swatches. Will they conflict with other similar solutions, for example, https://wordpress.org/plugins/woo-variation-swatches/ or https://wordpress.org/plugins/wpc-variation-swatches/ ? What happens to my color attributes if I create them first on a third-party plugin and then install your theme? Do I have to create or edit them again? How it works?
2. Your variable swatches created like separate plugin or this is an integral part of the theme (code)? 3. Do you test your theme with solutions of this developer https://wpclever.net/ ?
1. Yes, they will not work together with these plugins. You will need to create them with our theme separately.
2. It is not a plugin but built-in with the theme.
3. We haven’t tested our theme with these developers’ plugins yet.
Sorry, but i need to clarify – woodmart doesn’t work with similar plugin at all, and i must use only built-in swatches or i can switch off built-in swatches and use third-part solution. At this moment i planed to create a variable attributes and after buy and apply your theme. If i can’t use atributes with woodmart – this May become a problem.
You variable swatches allow use only color samples or aditional photo swatches and buttons?
Filter works with atributes uild with third-part plugin?
Hello,
1. We can’t guarantee that our theme would work well with such a kind of plugins.
2. You can upload additional photos to swatches and or create text buttons.
Kind Regards
Hello! I recently bought the theme and it is very nice! There are a couple of errors I can’t fix. I have the details of the error coming to me from WP (I got a email reporting a technical problem with the Elementor plugin). Where can I turn these specifications to you? I can’t find the support email address on your profile! Thank you! 
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello can anybody help me to resolve the following error occurs when i update the theme and theme is not successfully updated;
“An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature?
Although i am using the licensed version.
Hello,
Try to do the following to update the theme:
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Go to Dashboard -> Updates and click on Check Again.
5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
Regards
Hi, there is a problem since the last elementor update. some script apears on the hover icons. https://prnt.sc/14sycnf support is expired but if it is possible i would appreciate any help.
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
I can not open a ticket since the support has ended. is there an email i can send you?
Yes, you can send us a message using the contact form on our profile page.
Hi, What current verion of FontAwesome Woodmart uses? Does it also include PRO icons? I can’t get some icons loaded… Thanks for reply.
Hello,
Our theme doesn’t include FontAwesome library since it comes with WPBakery page builder or Elementor. Both builders include 5+ version but PRO icons are not included.
Kind Regards
Please expand the woodmart-icons. We don’t load Fontawesome on our site and we want to keep the theme using it’s own icons in different areas. But there are only just a few icons available for now.
For example, we added a few tabs/links to the my-account page, but they are all using the default icon and there is no related icon in the list of the woodmart-icons to replace it using CSS.
I’m not asking for a long list of custom icons of course. Adding 10 to 15 very common icons would be more than enough IMO. (things like Notification bell, basket, shipping, products, language, contact/phone/envelop, question mark, and things like these)
Hello,
Thank you for your suggestion. We will conside this for our future updates.
Kind Regards