141 comments found.
Hi, I got your theme free from Envato. i want to change footer but i can’t see “Appearance > Theme Options > Footer”(Note:Themesky plugin is active) Thanks for everything.
Edit: (PROBLEM Solved) I couldn’t activate the redux framework plugin, thanks for everything. this is a really good theme
Hi dorukenvato,
Ok 
. If you need more help, please buy the Yoome theme and feel free to open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Have a nice day!
Hi, i have a problem. Theme icons don’t appear. There are just square icons on the theme. How to i fix this problem? Thanks.
Hi Ulash_,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Best regards,
Is this theme compatible with woocommerce 5.6?
Hi iticus,
Yes, Yoome is compatible with WooCommerce 5.6.
Best regards,
Hello, Am used Pro polylang for translate, How translate Slider Revolution with different langs, As i know the slider selected from page option
I found that solution : https://github.com/stuffo/polylang-revslider Thank you
Hi maisEid,
OK. If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Have a nice day!
Is this theme still good for woocommerce ? Will I get good support from your team ?
Hi RavasTheme,
Yes, our theme still supports WooCommerce.
If you need help about using the theme, you can open a ticket here https://skygroup.ticksy.com/ and give us your purchase code. Our support team will help you.
Have a nice day!
I got this theme as a free gift from Envato Market. It seems that the “TS Product in Product Type Tab Setting” does not work with Sale product type. There are 2 Sale products in total but the tab only show 1 product.
Hi luongthanh,
You should buy the Regular License. Because support and updates are not provided for free files.
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hi, Please how can I restore add to cart, it disappeared from my shop. Thanks
Hi Sutukpe,
Maybe you have enabled the catalog mode in Appearance > Theme Options > WooCommerce > Catalog Mode. If yes, you should disable it.
If you don’t enable it, you go to Appearance > Theme Options > Shop/Product Category > Product Add To Cart Button > turn on it.
Best regards,
Hi, Thanks for your response, but I can’t find catalog mode in my woocommerce options. Please give me an email address I can send my login details to so that you can check. Thank you.
Sorry my friend, I just saw it, and it is resolved. Thanks a million.
Hi Sutukpe,
Ok . If you need more help, please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Best regards,
Hi! I got this theme as a free gift from Envato Market, is just exactly what I need, but I’ve noticed that the Bakery Builder is not being updated. This has been for more than one month, so I was wondering if you’re planning on going for the update for the Bakery Builder on your theme. I’d like to reproduce the Supermarket theme but, when I used your importer, I didn’t find an option to go for that theme, so I guess the best to achieve that is with the Bakery Builder, but if I don’t have the most recent update I won’t be able to do that. Thank you for your help!
Hi monilo,
You should buy the Regular License. Because support and updates are not provided for free files.
If you want to set up exactly the Yoome Supermarket full package demo, you will go to our downloads page . You input your purchase code . It will give you the links to download the full demo package. If you can not download the packages, you can open a ticket here https://skygroup.ticksy.com/ and give us your purchase code. We will help you.
You can read the article at the link https://skygroup.ticksy.com/article/5489 so information.
Best regards,
Hi, I have a problem with the single product function When I click on an item on the shop page, it goes to that single product page, then when I click on the toggle section on the product description such as description, additional information,... then I click the back button on the browser, it traps me on this single product page, I can not go back. I think the javascript or ajax of the theme has a problem. Could you please tell me how to fix it on your theme or update anything from your theme function? Thank you. Trung
Hi uniquornservices,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Best regards,
DO YOU HAVE A THEME UPDATE?
There is this notification on Wordpress:
“Your theme (Yoome) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.”
Hi radicalspk,
Please update the Yoome theme latest version. You read the document at the link https://docs.theme-sky.com/yoome/#updating-the-theme so information.
If you need more help, please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Best regards,
Brother, how to disable WISH LIST & COMPARE icons on products?
Hi myrajput,
You can disable or delete the YITH WooCommerce Compare plugin and the YITH WooCommerce Wishlist plugin.
Best regards,
Hi,
for the variable production – http://demo.theme-sky.com/yoome-furniture/shop/etiam-magna-egestorren/?options=1-0-0-0-2
when I change the size label to LARGE, MEDIUM, SMALL, will the size option box become rectangle shape?
Hi Jimmy_Tan,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
503 Service Unavailable No server is available to handle this request.
It is a pre-purchase question. Is a license code needed to open a new ticket?
Hi Jimmy_Tan,
The size option box will become rectangle shape. Please see my screenshot https://prnt.sc/1a72xap
Best regards,
Hi guys, just a quick one. I got your theme free from Envato. Is that the reason for not being able to upload demo pages? Keep saying “Something went wrong. The demo content upload failed” Regards Ivo
Hi IvoZhivkov,
Please open a ticket here https://skygroup.ticksy.com/ , give us your website information and more details. Our support team will help you check it.
Best regards,
Hi, thanks for your reply and offer to help. I will
Hi guys, I’ve purchased a license. Just tell me please, I don’t see visual difference from the free version which is ok. But I would love to get the Revolution slider demo. Right now in the slider page I got a blank slide. Also it says “Unregistered. Enter license key”. Do I need to something with this registration? Thanks, Regards Ivo
Hi IvoZhivkov,
To import the Slider Revolution, you read the document at the link http://docs.theme-sky.com/yoome/#demo-content or you can import the slider by going to wp-content/plugins/themesky/importer/data/revslider. Then you import it.
If you need more help, please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Best regards,
Hello please check my ticket
Hi SIDROKDENIM,
I have replied to your ticket. Please check it again.
Best regards,
Best regards Jessie G.
Hi EspacioG,
Please open a ticket here https://skygroup.ticksy.com/ , give us your website information and more details. Our support team will help you check it.
Best regards,
Sorry, I can’t get my password back to get the ticket
Hi EspacioG,
You can forget the password in the ticket. It will be sent to you the email to change the password.
If it does not work, you can contact me via my skype – lenguyenbaoanh101196@outlook.com or our email – themesky.help@gmail.com.
Best regards,
I downloaded your Theme thanks a lot but how can I get the other demo Files? I just have the fashion demo. I need the cosmetic demo for example. Could you please help me with that?
Hi shamessAlshami,
If you want to setup exactly the Yoome Cosmetic full package demo, you will go to our downloads page . You input your purchase code. It will give you the links to download the full demo package.
You can read article at link https://skygroup.ticksy.com/article/5489 so information.
If you do not work, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
I downloaded it from themeforest for free. In the licence file is the purchase code: free. Can I also get the demos? Thanks for your help.
Hi shamessAlshami,
Please buy the Regular License. You will receive the purchase code and you can go to our downloads page. You input your purchase code. It will give you the links to download the full demo package.
Best regards,
Hi, I have this theme as free from Enavto. While importing demo, it fail with error Error: Internal Server Error (500). Please help. Thanks
Hi myrakput,
Please open a ticket here https://skygroup.ticksy.com/ , give us your website information and more details. Our support team will help you check it.
Best regards,
.
Hi maghsoudi,
Please open a ticket here https://skygroup.ticksy.com/ , give us your website information and more details. Our support team will help you check it.
Best regards,
I have a problem with header of category page. Is different to home header. For example Home: https://lucal32.sg-host.com/ Category Page: https://lucal32.sg-host.com/product-category/donna/occhiali-da-sole-donna/
Hi lucalongobardidesigner,
You go to Appearance > Theme Options > Header > Header Options > Header Layout > select the header layout 1.
If you need more help, please open a ticket here https://skygroup.ticksy.com/, give us your website information and purchase code. Our support team will help you check it.
Best regards,
I have a problem with Ts Banner setting. I have import demo glasse, but on mobile i don’t look the image but demo image 690×750 and 450×410.
Hi lucalongobardidesigner,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and purchase code. Our support team will help you check it.
Best regards,
