61 comments found.
I did not get reply on my ticket, I’ve installed the theme and there is not demo upload option in the appearance section.
Kindly check and reply.
Please send your ticket id.
This is my ticket id 2828240
I tried to evaluate the page speed score for your template using google pageSpeed and I got 22 on mobile and 54 on Desktop. That’s very low, How can you explain that ? It is possible to have a better performances ?
I used this url for my evaluation: http://old4.commonsupport.com/appway/
Hi, please send us a ticket. Our team will help you.
I agree with comment that those are “ready-made blocks from the demo” I’ve spend half a day to figure out how to modify subscribe button or even hide it from theme slider. Still have no idea. I hope I will figure it out.
Hi, Please send us a ticket. Our team will help you.
It’s just horrible. It only works well if you use the ready-made blocks from the demo. However, these blocks do not allow for any customization. There are several malfunctions. Support tickets don’t evolve and keep repeating the same things without solving problems. I’ve exchanged more than 20 tickets just to try to solve a translation problem (.pot) and the same amount of conversations about an error between the topic and the Elementor operation. It is a completely amateur theme and the support service is not interested in solving errors.
HI, It seems that you didn’t purchased the item from this account. Please send us a support ticket with details.
Why don’t publish HTML version, not everyone wants to use WordPress
HI, here is the HTML https://themeforest.net/item/appway-saas-startup-html-template/25776172?s_rank=3
This is quite ridiculous guys…. plenty of people are talking about the demo imports simply just not working and the docs are laughably vague… Can you guys atleast answer my ticket? I cannot import any demos.
Hi, Please share your ticket id. Thanks.
I’m having trouble importing the demo of the theme, the demos of the themes to choose are not appearing. From what I’ve seen, it’s not just me that is having this problem.
Please send us a support ticket. Our team will help you.
Although I purchased support, there was no response, the site’s demos are missing, please help
Please send us a support ticket. Our team will help you.
Hi, this theme can support Slider Revolution plugin?
No
Prior to purchase question : is $15 one time fee or need to pay any additional charges after purchasing theme ? Am I eligible for update in theme ? Will I get any key to activate the theme ?
Its one time fee. You will be able to eligible for all update. Its promotional price.
Okay, so please have your sorted out the below complain but someone in the review:
“One click importer does not work. Document is out of date. Properties not works (for ex. packages). There is no Woocommarce design.”
Hi, One click demo fully working. Also, we didn’t advertise the item with woocom.
Okay thanks. So when is the next update?
we will do it soon.
Hi pre sale question, how long is this discount pls and will theme be regularly updated or will you abandon it anytime in the future? Lol. What’s in store for the future updates?
ending 19/04/2021. We are maintaining the update regularly.
Any update for wordpress 5.7?
Our team working on it.
Hi there mate,
I really like the look and feel of the theme – it’s exactly what I’m after. Just one question – I have purchased it for the hosting template – and the domain checker links to a feedburner and it’s not a valid checker? Also – does this theme have WHMCS integration?
Hi, No, WHMCS not included.
The worst theme I have ever seen. No help found on theme support and everyone have the same issue demo content importing and the support agent just telling to create ticket everyone rather than telling the solution. Bad theme and will go rate 1 star.
Hi, Please give your ticket ID.
Hello, I want to change the header menu. Where can I change it? (About Us, Home) You can access the screenshot from the link below.
https://i.postimg.cc/VkHjqyx5/abous-us.pngHi, send us a support ticket. Our team will help you.
Hi guys, we are looking for a design for our App Website and really like yours. One Question before we purchase it: Are we able to adapt the Design based on our CI-Colors? That’s very important for us.
Thanks 
Please send us a support ticket. Our team will help you.
I want to use this as marketing website for my saas application to manage clients signups and payment as well as creating marketing landing pages. My clients will pay to use my Saas application. do I need regular license or extended?
Hi, If you use the template for your marketing website, you will need to regular license. But if you use the template inside the Saas app and provide it to your customer, you will need extended license.
can’t import demo data. Please help.
Please send us a support ticket. Our team will help you.