12893 comments found.
Hi all, we have been using WooCommerce Product Table and since the last update the + & – buttons for the quantities have stopped working. I have disabled all other plugins and only when i switch to storefront do they start working again. I have been using this theme for about 3 years no issues on this site. Any ideas?
Hi,
Please, disable all external plugins that are not related to our theme and send us your admin access using the contact form on our profile page so we can check what is wrong.
Kind Regards
Great update! For the 6.1.1 update please remember to change the “Related Product & Up-Sells & Cross-Sells” title tag from h3 to span (in product page). There is no reason for those title to be a H3 tag. Thank you
Hello,
These headings come with WooCommerce by default so it needs to be changed in the plugin first.
Kind Regards
Great theme! Just a small pre-purchase question. I see the ‘currency’ and ‘language’ tabs on topmost bar vanish in mobile view on various demos. However I need them on mobile view too. Can that be done?
Thanks
Also is it possible to add ‘WhatsApp’ button in the fixed bottom bar where there are filters, wishlist, my account, etc tabs?
Hello,
You can add them to your mobile menu separately. Or you can use the widget area in the mobile navbar.
Our mobile navbar has 5 slots for custom buttons so you can upload your own icons and set custom links.
Kind Regards
planning to buy it, but will there be any sale anytime soon ?
Hello,
Thank you for being interested in our theme. We don’t have plans to have a sale in the nearest future.
Kind Regards
Demo is very slow
Hello,
Thank you for contacting us. We have just tested our demo pages and they don’t have any problems with the speed. Could you please explain what problems do you see on the demo?
Kind Regards
Hello,
Is there a global option for this: https://xtemos.com/forums/topic/add-banner-to-product-pages/
So I do not have to apply to each product manually ?
Hello,
It will be possible with our product page builder that we are going to develop in our next theme update.
Kind Regards
Doing an SEO audit I have detected that all SVG icons load by http and not by https. call this url: “http://www.w3.org/2000/svg” Could you please tell me how can I correct or avoid that? Since having this mixed content is penalizing us in Google.
Another thing: once you told me that you use wp-rocket for the demo, could you pass me the configuration you have in the demo? because I have activated it and it makes weird charges. Thank you.
Hello,
You can open your SVG image files with some code editor and change that URL to HTTPS. Then re-upload them with different file names.
Here are all the screenshots from our WP Rocket configuration on our demo
https://gyazo.com/3748a5ffe1c639d2c06e727ff974ecc5 https://gyazo.com/1f7fdf7841e1fb6f8f355d91fe9a1be1 https://prnt.sc/116hw2p https://gyazo.com/3ab580f67ab3f8e1c537802dedaba102 https://gyazo.com/e1efab49d86f29a0a5e6d0f8e760157a https://gyazo.com/a96745aaa24ef73019f25373513e81c7 https://gyazo.com/8de556cb3811007cdae2aa4703341b82Kind Regards
Thank you very much, I have done that but in the code there are two urls, so I have edited both and saved it, but that makes the web icons disappear, do you know if I have to edit only one of the two urls?
Could you please send us a link to the page where we can see this problem?
Hello,
Is it possible to show the vendor’s avatar and link to his/her shop on the single product page?
Thank you
Hello,
Vendors’ functionality comes with an additional plugin so you need to refer to its documentation or contact their support for help.
Kind Regards
Hello,
This specific functionality does not belong to the plugin, as it is like a block that is inserted on a single product page.
Kind regards
I just spoke to the developers of the Dokan plugin, and they say it is theme related.
In this case, our theme doesn’t provide such functionality and it is possible with additional code customization only.
Hi 1- What is the difference between importing demo content and not importing demo content? 2- If I don’t import demo content, what will the home page and product page look like? 3- I have a trial domain، can I try the theme on this experimental domain for several days and then transfer the activation to the other domain?
Hello,
If you don’t import the dummy content your website will be empty and you would need to create your home page from scratch. Sure, you can test the theme on your staging website and then move to the production one.
Kind Regards
Hi friends. Is it possible to add a banner on the shop page like the category description banner? I mean above the products and below the site title. Thank you in advance!
Hello,
Yes, you can add your custom content directly to the shop page via Dashboard -> Pages -> edit your shop page.
Kind Regards
Hello, I can not find the way that the tax is shown as a separate item before the total, but it shows it in parentheses in the total price and that is not useful to me
In the Woocommerce configurations it is configured so that the tax subject is shown in detail, but in the checkout it shows it as the following capture
https://drive.google.com/file/d/1GrYaVIJmxlpUQz7x4QEr3XsvI4FiabKc/view?usp=sharingHello,
Sorry, but it is not something that belongs to our theme. You need to refer to WooCommerce documentation or contact its developers for help.
Kind Regards
Hi dear xtemos, I’m so eager to use your beautiful theme, I have some question before purchase, I appreciate your help answer :
1. if I purchase it , can I test it in my pc Xampp before using it as commercial for my customers?
2. the regular license is only for one domain activation or I can use activation for a few websites
?
3. should I need to activate it even when I want to test it on local xampp or online host ?
thank you
Hello,
Thank you very much for contacting us.
1. Sure, you can test and activate it on your local environment first.
2. Yes, it is for one project/website.
3. No, you don’t have to activate it on your local website. But you are allowed to activate it both on your staging and production websites.
Kind Regards
Hello. How do I change the text of the age confirmation button? I need to change the age from 18 to 21 in that button and I can’t figure out how to do it.
Hello,
You can change this text in Theme Settings -> General -> Age verify popup.
Kind Regards
Good afternoon.
I think I did not explain well.
The age if I can change it in the text field of the popup, but the text inside the button there is no where to change it, that’s what I mean.
I need is to change the text inside those two buttons.
https://drive.google.com/file/d/10pJBgG8r8CsGSqDSUDd4hgHUTqlYC0Hy/view?usp=sharingThanks
You can change the text on the buttons using Loco Translate plugin. Here is a video that should help you https://www.youtube.com/watch?v=D3NsDdMzsls&list=PLMw6W4rAaOgKKv0oexGHzpWBg1imvrval&index=3
Hello, I did the procedure as is but the text does not change anyway.
https://drive.google.com/file/d/1pxndITV3x7hTVGJT8zHun4jtZC-_Q7Pg/view?usp=sharingI found a way to change the button text by modifying the HTML code as I show in this image, but I can’t find the exact code to place it in the CCS so that it assumes that change.
https://drive.google.com/file/d/18VJ_iPZal6qMEOJT-fQBuvznT48r8a_1/view?usp=sharingHi,
Please, send us your admin access using the contact form on our profile page so we can check why the translation doesn’t work for this button.
Kind Regards
Hi, I can’t leave you a message on the form because my support has expired.
But please I would like to receive help.
If you want, leave me an email with which to give you access as a user so that you receive the password notification
Or do the process that you ask me in your demo and if it works for you, tell me exactly what to do.
Thanks
You can send us a message using the contact form on our profile page. https://themeforest.net/user/xtemos
Hello,
Sorry, but we don’t quite understand your problem. Could you please provide us some information and instructions about how to reproduce the problem on your website?
Kind Regards
Sorry, but it seems to be more related to WooCommerce compatibility with your cache plugin. Our theme has no influence on this.
All right, thanks. I believe it’s a woocommerce cookie because the wishlist and cart cookies I managed to solve. Anyway, thank you for your willingness. They are always excellent.
You are welcome! Let us know if you have any further questions.
There seems to be a problem with the search function. Trying your main demo and typing “coll”, the live search shows one product and 3 blog posts. But when you press enter or click the button “show all results” it goes straight to the one product and not to the search results page. This happens everytime when only one product is found, no matter how many blog posts.
Hello,
Yes, it is a WooCommerce feature and it redirects directly to the product if there is only one item found from the catalog. It can be easily disabled.
Kind Regards
Hello! How are you?
I am using this product type: https://woodmart.xtemos.com/shop/?opt=hover_summary
But I need to show description with no need of making hover. How can I do that? Any javascript code that I could add or maybe some file that I should edit?
Thanks a lot!
Hello,
Try to add the following CSS code to the Custom CSS section in Theme Settings to do this
body .wd-hover-base .fade-in-block {
position: relative;
opacity: 1;
visibility: visible;
}
body .wd-hover-base .content-product-imagin {
margin-bottom: 0 !important;
}
Kind Regards
That’s why you are the best. I gave you 5 stars but if I could I’d like to give you 1000 stars more xD
Last question: How can I show full excerpt with no need to click ”...” to show full short description?
And maybe can I control charachter limit?
Thank you
Try to replace the code with the following one. Sorry, but there is no character limit there
body .wd-hover-base .fade-in-block {
position: relative;
opacity: 1;
visibility: visible;
}
body .wd-hover-base .content-product-imagin {
margin-bottom: 0 !important;
}
body .wd-hover-base .wd-more-desc {
max-height: 100%;
display: block;
}
body .wd-hover-base .wd-more-desc-btn {
display: none;
}
Oohh, I see now how it works, thanks a lot!!! You guys are great!!
Great, you are welcome!
Is there a way to have a normal drop down menu with other sub menus underneath the item? I need to have the arrow next to an item the user can hover over which will then show the next sub menu. I hope to hear from you soon! Thank you.
Hello,
Please, provide us a screenshot of this issue for a better understanding.
Kind Regards
Here is what it looks like now. snipboard.io/RaClXc.jpg
I need to be able to make it look like this. https://snipboard.io/iKEYJd.jpg
Is there a few lines of code I can add to allow the sub menus to work correctly?
You should be able to achieve it without custom code. You need to switch your dropdown type to “default” in Appearance -> Menus.
Thank you so much! Worked like a charm. I appreciate your quick response.
Great, you are welcome!
Hi, i found a some problem with navigation arrow in elementor. Please see screenshot ( https://snipboard.io/7jCJrc.jpg ) how i can fix it. And on product page duplicate (description, review and other text ( https://snipboard.io/NKY6se.jpg ))
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Hello,
It happens because you have only one tab without a title. Try to add the following code snippet to the Custom CSS in Theme Settings to fix
.tabs-navigation-wrapper {
display: none;
}
@media (max-width: 768px) {
body .wd-products-tabs.tabs-design-simple .owl-nav,
body .wd-products-tabs.tabs-design-simple .wrap-loading-arrow {
top: -50px;
}
}
Try to also use the following option Single product => Tabs => Hide tabs heading.
Kind Regards
Hi! Can I make just normal website using this theme? (without any shop features like cart, add to favourite etc.)
I want to add shop later and at first use a theme as a homepage. Thank you:)
Hello,
Of course, you don’t even need to install WooCommerce. You can use our theme for any kind of WordPress website like corporate website, portfolio, blog, agency, and so on.
Kind Regards
You documentation mentions support for WEBP Images. We use EWWW Image Optimizer to create our WEBP Images. Will it be compatible with your theme? And you mention that the only limitation is the single product page image gallery from WooCommerce. Is there a guide how to avoid issues with those images?
Hello,
We haven’t tested our theme with this plugin. We used the Imagify plugin and, according to its developers, there is no fix for the single product page.
Kind Regards