12893 comments found.
In manual you say that we have to choose Elementor or WPBakery, if I installed Elementor but activated then disactivated WPBakery – did it make any bad changes or not? Is there any chance to know it or I should reinstall a website again? And there is no way to delete WPBakery?
Hello,
If you just activate and deactivate the WPBakery then you shouldn’t have any problems with the content on your website.
Kind Regards
Hello guys, how do I hide the on hover icon effect with any ADD TO CART button globally on the site, I see no way to disable this function in the theme settings? I thought I found this once on your support site, but the search is super hard to use as it doesn’t search for exact results. Thus I can’t seem to find it with ease. Thanks
Update > REF: This was super hard to find, is this the best way? https://xtemos.com/forums/topic/remove-hover-effect-add-to-cart-button/
Hello,
Yes, this solution should work well. We are glad that you found it.
Kind Regards
Hi, guys. I am still having this notice in my logs even after latest update (6.1.3): “Notice: Trying to access array offset on value of type bool in /wp-content/themes/woodmart/woocommerce/single-product/product-thumbnails.php on line 59”
Hello,
Could you please send us your admin and FTP access so we can check why this error happens on your website?
Kind Regards
In the home page brand section show by default, i do not set any brands. how can remove this brands from my website home page?. Maybe it show default layout.
and in my website home page have no brands section. but home page front in it show automatically. how remove it?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
The sidebar is not shown in the product category page, after the theme upgrade
My settings are as follows:
theme setting => product archive => sidebar => shop layout as (2 column left)
appearance => widgets => shop page widget area => add (filter products by price) and (search)
Hello,
Please, send us your admin access using the contact form here so we can help you https://themeforest.net/user/xtemos
Kind Regards
Hi, New woodmart version is not supported for php 7.4 Please check & let me know
Hello,
We have tested our theme with PHP 7.4 and it works correctly. Could you please clarify what kind of error do you get?
Kind Regards
Hi, IN server when i updated theme its not updated. than i make php 7.3 in server its updated correctly. after that i again change 7.4 php version. now working
We are glad that you sorted it out. Let us know if you have any questions.
Hello,
I had put icons of the main categories that are in the main menu now I want to remove them but removing them duplicates the names of the categories with a missing image icon. I use the latest version of the theme. https://ibb.co/PtGkvC1Hi,
Please, update the theme to the latest 6.1.3 version where we fixed this problem.
Kind Regards
Hello Team, I just buy your theme couple of days and i install this theme in our website but when i update (theme Settings) specially footer section then theme are not work properly. Can you please check and guide me how can i resolve it. our website (https://malkah.net/) and hosting (namecheap.com)
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hy, i would need an older version of the woodmart theme, version 5.3.3, where can i get it?
Hello,
Send us a direct message using the contact form on our profile page and we will send you WoodMart 5.3.3 version.
Kind Regards
The new update is incredible. My site was fast before but now it’s up to 100% on Google page speed and around 40% quicker on all scores in GT metrix. For zero effort.
Hello,
Thank you very much for your feedback.
We are happy that you have such great results with our theme
Kind Regards
hi I have a website I will install a new WordPress to install your theme and plugins Then import your demo theme with Elementor I will import the products on my temporary domain I will modify the theme to suit my site Then I will change the domain to the original domain And through Elementor I will use Replace URL Are there any better tips or methods? To handle the transfer of previous content so that it does not conflict with your theme Do I need any modification after changing the domain?
Thank you
Hello,
Yes, this way seems to be right and you should be able to transfer the content without any problems.
Kind Regards
This show Filters button isn’t working with the new update (desktop & mobile). Any scripts to turn on?
https://www.oracletrading.ca/product-category/countries/Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi, I’d like to check if its possible to configure: - in single product page - replace featured Image with 360 Image
e.g.https://docs.woocommerce.com/document/woocommerce-360-image/
if its not possible, will there be any conflict if i installed the above plugin?
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
I just updated from v5 to v6.1 and the shop filters styling is messed up. The mobile button, results and sorting are all stacked. The pagination at the bottom also shifted to the left
What options are theme controlling this layout?
https://www.oracletrading.ca/product-category/countries/Nevermind, I found it was a plugin conflict.
However, is there any way to clear all the fonts in Theme Settings > Typography? Every time I clear , Save and reload they come back.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
woodmart slider is lost in the left navigation of the site dashboard, how can I reinstall woodmart slider after the theme upgrade?
I found this link:https://xtemos.com/docs/woodmart/woodmart-slider/how-to-create-a-slider/ It doesn’t contain an installation tutorial
My license has expired, so I can’t post in your support forum
Hello,
Make sure that you have enabled the option “Enable custom slider” in Theme Settings -> Other.
Kind Regards
Hi. I don’t see any of my out of stock products. Check box for it in Woocommerce is not set. maybe its your theme somehow affects on it? Can’t find any answer in the manual
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
Hi. Thanks for the reply. It wasn’t ur theme, sorry. But I got a couple of questions: 1. There are no any tips in manual how to speed up site with ur theme, cause it’s heavy. Google speed test gives 26 of 100 points. With WP fast cache plugin it gives 35-56 of 100 points. But my site donpion.shop is still so slow in comparisson with ur preview page. I use shared hosting and they say it’s my problem cause I use unoptimised themes. Any tips? 2. And is it possible to somehow show SOLD OUT label on products in search results?
1. Website optimization depends on a lot of different factors including cache, server, GZIP, images optimization and others. It is not just related to theme and there is no one way to optimize everything.
2. There is no such function in WooCommerce by default, unfortunately.
1. But maybe you have a list of CSS and Js which I can defer or exlude with no problems?
I mean I’ve made a nice optimisation but during 1st load I see for a second “old style HTML” blue titles… which js or CSS I have to exlude for it?
CSS can’t be deferred since it causes unstyled content to be loaded first and it is bad for performance. As for JS, you can defer them all without any problems.
I’ve checked ur preview site and Google says nothing about DOM, but I have here https://yadi.sk/i/VJQ6EXt3NhuWgg message about huge size of DOM, how did u fix that?
Hello,
The number of DOM elements is generated in the process of content building. All Elementor page builder elements are DOM elements. If you want to reduce DOM elements you will have to reduce the content: widgets, products, menu items, and others.
Kind Regards
Hi, thanks for the reply. I mean I use your default demo base import, I customised nothing. Only ur demo pages + imported products. But ur demo page doesn’t have such problems, can u tell me what I have to do? Or should I use WPBakery instead? But I’ve heard it adds a lot of trash to the code.
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Hi. Donpion.shop
Hello,
1. Try to enable “AJAX dropdowns for all menu items in Appearance -> Menus https://gyazo.com/cdf37ee83c4cceca1cd8600c602d0fad
2. Also use “Mobile DOM optimization (experimental)” in Theme Settings -> Performance.
Kind Regards
Hi. Thanks for the reply. 1. It helps a bit, reduced DOM amount 2. It was turned on already
Do you have any paid services for optimization? I mena can you optimize my theme if I pay you. If yes so how much?
Hello,
Sorry, but we don’t provide paid service for website optimization at the moment.
Kind Regards
I want to deactivate a serial code from a website. I have 3 serial codes, but i can’t see them on my account. I only see 1 serial number. How can I deactivate my serial code from a website if I can’t see it on my xtemos account?
Hello,
Please, send us your purchase codes using the contact form on our profile page and we will check all the activations.
Kind Regards
Can the search bar stay at the top of the page? On every page of the site
Like the attached picture https://imgur.com/HcESaTsHello,
Yes, you can make your header bottom row sticky. And place the search form there on mobile devices. Then it would be always visible when you scroll down the page. Read more information about our sticky header options in the documentation https://xtemos.com/docs/woodmart/header-builder/enable-sticky-header-option/
Kind Regards
Presale question: are all demos also in Elementor? For example this shop:
https://woodmart.xtemos.com/shop/other/jewelry/luctus-ultrices-posuere/demo/jewellery/is built with WPBakery. Is it also available for Elementor? Thanks
Hello,
Thank you for your question.
Of course, all our demos also available for Elementor. You can get exactly the same view as with WPBakery page builder.
Kind Regards
Hello , After i install the last version from the theme i face problem with wp-rocket when i turn on the cach my page bronken how i can fix it? my page https://shopingaza.com/%D9%85%D9%86-%D9%86%D8%AD%D9%86/
Hi,
As we can see, there is some broken CSS on your website generated by the plugin https://gyazo.com/c8335a8e2bc0fa2e77eba81f82a8e586 It is not a theme problem and you need to contact plugin developers for help on this matter.
Kind Regards
