12893 comments found.
Another question, after updating the template, something strange happens with the main slider, first it loads a background of the secondary color of the web and then the image of the slider, before the update it did not happen, do you know what the reason may be? Thank you.
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Of course, here you have it: tiendaspiscina.com
Try to add the following snippet to the Custom CSS in Theme Settings to fix this problem
.wd-slide {
position: relative;
}
I think it worked, thank you. At first no, but then purging the cache yes. The failure is due to the update then? It can be solved in a next update and can I remove the code?
Yes, this bug will be fixed in our next theme update.
Kind Regards
Hello, one question: is it possible to enlarge the brand that appears next to the headline of the products? Thanks.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Thanks, but I don’t need support now, I just want to know if it’s possible or not from any option in the theme. And if possible, could you pass me the link in the documentation where it explains how to do it? Thank you.
Sure, you can find information about our brands functionality in the article here https://xtemos.com/docs/woodmart/faq-guides/how-to-setup-brands/
Sorry, but I can’t see in the documentation from where the logo can be enlarged, is it possible? Thanks.
Could you please clarify what exactly do you want to make with the brand image? It would be better if you can send us a screenshot.
Try to add the following CSS code to the Custom CSS in Theme Settings to do this
.product-image-summary .wd-product-brands img {
max-width: 150px;
}
It works thank you.
You are welcome!
Facebook login is not working on my website – earthygourmet.in
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi! How can I remove the “Details” tab in the product card? It shows the attributes of the product. It is not editable. So I wanted to remove this tab. Thank you!
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Categories Menu POsition Settings no there ? Where it ???
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Sorry this account is false.
Hello,
Yes, you can show the banner on the category page as shown on our demo here https://woodmart.xtemos.com/product-category/accessories/ Here is an article that should help you https://xtemos.com/docs/woodmart/faq-guides/add-banner-category-page/
Kind Regards
I cant do this. The thing i want is a Header title on top.A banner or html block after and below that,the filters and the products.Like a place below products and filters to add ads,banners etc.Not the filters left to banner but below the banners.
https://www.germanos.gr/category/telephony/mobile/?categoryId=cat310004Sorry, but there is no layout like this in our theme. It requires additional plugins or code customization.
Support for the woodmart theme has ended, I can’t log in to my personal account on the support forum to view my questions and support answers. They offer to re-purchase support
Hello,
You don’t need to extend your support if you just want to see your previous requests. If you can’t enter with your password try to reset it on this page https://xtemos.com/lost-password/ If you have any difficulties, send us your email using the contact form on our profile page so we can restore your account.
Kind Regards
Good afternoon! I bought 2 themes of Basel and Woodmart. I can log in to basel without any problems the following message is displayed in Woodmart см скрин https://cloud.mail.ru/public/rXPZ/123T7gTtw
Hi,
Yes, your support period has been already expired and you can’t create new topics https://gyazo.com/f91812099ce9bda034e6c77415d3ceb3 You can extend your support on ThemeForest if you need help from our team.
Kind Regards
Support for the woodmart theme has ended I can’t log in to my personal account on the support forum
Hello,
You don’t need to extend your support if you just want to see your previous requests. If you can’t enter with your password try to reset it on this page https://xtemos.com/lost-password/ If you have any difficulties, send us your email using the contact form on our profile page so we can restore your account.
Kind Regards
Hi,on latest theme version 6.1.3 , custom fonts dont work anymore (i choose custom fonts all looks ok, but fonts are not showing on website). On old 5.1… version, all worked ok.
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
Hi, disabled all plugins and still same problem. Never mind, just add some css and upload custom fonts under elementor so website is showing custom fonts, but please check this conflict on latest theme version. Thanks, Goran
We have tested this on our side and it works correctly. That is why we wanted to see what is wrong on your website.
Good afternoon. How can I make more space between the different sections of the main menu? Thank you! https://ibb.co/VHcvkMM
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hola, actualmente tengo el tema activo para otro tema, este theme lo podria pasar a mi nuevo dominio sin que afecte mi SEO y posicionamiento web? https://saulromanjimenez.com/
Hello,
Sorry, but we can’t give you SEO advice since it is not something that related to our theme.
Kind Regards
After theme update to v6.1.3 the mobile menu doesn’t work. Can you please help
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
Hi,
After updating the theme and core plugins to the latest version this week, Slider (Woodmart Theme Slider) disappeared and full screen placeholder background showed up. I have also made sure in Theme settings, custom slider is still enabled. This has never happened on any other updates of your themes. Can you please advise?
Thank you,
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
Is it possible to have favourite sidebar when i hit the heart icon at the header like the cart-widget-side? And is it possible to banner images or product images slider to have slider with transition effect cube style? Thank you.
Hi,
Sorry, but there is no such option in our theme by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
Hello,
great theme!
Pre-Sales-Question: EASY ORDER LIST VIEW PAGE FOR CATEGORIES possible?
Use Case: looking for a list view to have customers order fast and easy…so if a user just knows what he want he can easily give up a order just by adjusting the quantity…
Solution:
-> Improvement / new Layout to list view
Example: like in this addon: https://plugins.yithemes.com/yith-easy-order-page-for-woocommerce/
see demo here: https://plugins.yithemes.com/yith-easy-order-page-for-woocommerce-pizza/?eop-lsc=1
it looks mobile amazing! this possibilty to add products on mobile is even better: https://plugins.yithemes.com/yith-easy-order-page-for-woocommerce-bakery/
you have a quite good layout already here: https://woodmart.xtemos.com/shop/furniture/wooden-single-drawer/ (right side the table listing of 3 products)that impelemtend here: https://woodmart.xtemos.com/shop/?shop_view=list&demo= would be great
Final question: is it already possible with your theme to have such a listing which looks good on desktop AND an mobile?
greetings
Hello,
Thank you for contacting us.
Currently, our theme doesn’t have exactly the same functionality for the list view. You can check our quantity input on the list view functionality on the following page https://woodmart.xtemos.com/demo-grocery/demo/grocery/
Kind Regards
Hello,
you mean here: https://woodmart.xtemos.com/product-category/accessories/demo/grocery/?shop_view=list&demo=grocery
where can i adjust the quantity?
is this possbile: you have a quite good layout already here: https://woodmart.xtemos.com/shop/furniture/wooden-single-drawer/ (right side the table listing of 3 products) that impelemtend here: https://woodmart.xtemos.com/shop/?shop_view=list&demo=
thanks for your feedback!
Hi,
Here is a quick video of such a feature in our theme https://gyazo.com/c2e2358b6dc089b9320def88f473a840
Sorry, but the variable product table can’t be implemented on the shop page.
Kind Regards
Hello,
Great theme!
Would like to know as to how to customize the category page layout? Things like: - Reducing height of category header banner - showing filters already open on left side on desktop - removing some elements on category page - adding/removing elements on filter section
Thanks
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello, the number of filters in the categories shows 10 pieces, how to increase to show as many attributes in the filter as I have.
Hi,
Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.
Thank you in advance.
Could you please send us a link to your website where we can see this issue?
Kind Regards
Hello, how can I make all information boxes same sizes? Some have more content than others which makes borders bigger and it become uneven.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Anyway to change the edge of banner images “or any image” to be round corners ” radius” ?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
