12893 comments found.
When i do a blank search or any search,the widget “category products”,shows all the categories i have in my site instead the categories that having the products. Is it a bug?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi,
I don’t know the reason, but I’m experiencing a problem with all product’s photos for variable products.
Only one photo loads, and for some products none of them.
Is this related to an update or something?
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
As we can see, there is some third-party plugin used for variable products on your website. This functionality is not from our theme.
Hello, I have selected infint scrolling in blog pagintion, however on the blog page I see the LOAD MORE POST button. I have cleared the cache and the problem persists, do you know what the reason may be? Thank you.
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Hello i i want to ask if this theme is familiary with WCFM Multivendor Marketplace and yoast seo plugins thank you !
Hello,
Thank you very much for contacting us.
Yes, our theme is fully compatible with both plugins.
Kind Regards
Hello I do not know if you have already had any feedback on this subject but since the last update with the change of the slider library there seems to be problems with the background image for the mobile versions which is not taken into account, finally it would seem to be in the background behind the other images, do you already have a solution to correct this problem or you have to wait for the next patch?
Thank you very much have a great day!
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Hi, first of all – stunning theme, but I and have a few questions before I buy.
1. Does it have a page builder so I can change the pages as I want?
2. What payment options does it have – Can I add normal payment gateways from my bank like Visa and Master Card?
3. If I add Ninja popup on this theme – does that work and also on the mobile version?
4. Most important, I plan to add a Wordpress drop shipping plugin so I easy can import the products I want – does that work with this theme?
5. Regarding to no 4, in this case I will sell many different categories like Electronics, Clothes, House Hold Products etc – does that work?
6. At last, I can’t see the CREATE AN ACCOUNT page. It does not work?
Hello,
Thank you for being interested in our themes.
1. Yes, our theme is fully compatible with Elementor and WPBakery page builders.
2. Sure, you can use any payment methods available for the WooCommerce platform.
3. Yes, our theme is fully compatible with this plugin.
4. Yes, our theme should work without any problems with that. If you face any issues, please, contact us and we will help you.
5. You would better clarify this question with the plugin developers.
6. You can find it on our demo here https://woodmart.xtemos.com/my-account/?action=register
Kind Regards
no, 5 what I mean is that I not need to sell furnitures…. I can sell other stuff, like jewelry or a mix like jewelry, sofas, sport shoes etc… That should work right?
You can create and sell any categories on your website. We don’t see any problems with that.
Ok great I will try this then. Just a final question. You write “Yes, our theme is fully compatible with Elementor and WPBakery page builders”
Do that mean there is no page builder installed from the start? The theme is not built with a page builder – that’s what I mean?
Our theme dummy content based either on WPBakery or Elementor. So all the demo pages and versions you see on our demo are built with the builder plugin.
Hello. Is it possible the wd-entities-title have the same two line height? to be all the pictures at the same height. https://ibb.co/NjGgSSs
Hello,
You can activate the “Product title lines limit” option in Theme Settings -> Product archive -> Products styles.
Kind Regards
Thank you.But is it possible when i choose the Product title lines limit (2 lines) if a product has one line to keep the second line space to be in the same height as the other products?
Please, send us a link to your shop page so we can prepare a simple CSS fix for this.
Try to add the following snippet to the Custom CSS in Theme Settings
.title-line-two .product-grid-item .wd-entities-title {
height: 36px;
}
Thank you very much!
You are welcome!
hi, Your demo pages are fast and has the doo GI score. Please tell me what did You use: WP-Bacery or Elementor in your demo sites?
Hello,
Thank you for your question.
Our demo is built with WPBakery. But it should have approximately the same performance as Elementor as well.
Kind Regards
Thanks, all the best!
You are welcome!
Hi!
I just bought your theme. Looks great!
One question: I would like to add a Premium 3rd Party Elementor Add-On, can you please tell me which one of these will play better with your theme: https://elementor.com/addons/ ?
https://crocoblock.com/ would be my first choice.Hello,
Thank you very much for choosing our theme.
We haven’t tested our theme with all these addons yet. But they should work without any problems, especially from Crocoblock. If you face any problems, just contact us and we will do our best to help you.
Kind Regards
Hello! How can I add HTML mobile menu?
http://joxi.ru/MAj559dCk0n5W2Hello,
You can add it to the “Area after mobile menu” in Dashboard -> Appearance -> Widgets.
Kind Regards
Hello, Is it possible that the “Quick view” is available on the “Compare products” page? Just like it works on the “Wishlist” page? Or is it possible to remove “My account” data (left sidebar) from the “Wishlist” page view? Thank you in advance for the quick answer.
Hello,
Sorry, but there is no option to show the quick view button on the compare page. As for the wishlist menu, it can be possible with additional CSS code only. If you need help with this, please, extend your support and create a topic on our support forum.
Kind Regards
“Your cart is currently empty.” Can’t seem to get the demo working, when ever I add an item to cart it shows on the right but then I click view cart and it says it’s empty. (https://preview.themeforest.net/item/woodmart-woocommerce-wordpress-theme/full_screen_preview/20264492)
Pre-sale question:
Can I create a OnePage site with a navigation like this?https://drive.google.com/file/d/1htCSYRih1wwi915u4Obm91I8eCewujbM/view?usp=sharing
Important: some links in the menu are #anchor links and others are links to other pages.
If your answer is ‘yes’ Can I see a working demo?
Thanks.
Hello,
Thank you for contacting us.
Yes, you can create such kind of OnePage navigation based on our full-screen menu that you can see on our demo here https://woodmart.xtemos.com/layout-digital-portfolio/?opt=layout_digital_portfolio Let me know if you have any further questions.
Kind Regards
Hi, thanks.
Can I build my own Header with three columns to put the Hamburger menu at the left, the logo at the center and a button to the right?
Hello,
Yes, you can easilt build such kind of header with our visual drag & drop header builder.
Kind Regards
hi, i updated theme from 5.x—>6.1.3 and now the icons of the menu disappeared and now shows symbols like “f4bd” etc. I upload again theme 5.x and icons works fine. How can i fix it? thanks
if i logout then front-end works fine with icons. On the other hand, if i login then front-end is really very slow and give a sense that everything are loading twice…
Hello,
Check if you have a correct URL set in Dashboard -> Settings -> General. It should start with HTTPS if you are using an SSL certificate on your website. Then go to Theme Settings and resave them. If it doesn’t help, please, provide us your admin access so we can check.
Kind Regards XTemos Studio
The problem was somewhere else. I had this custom css: #menu-drop-menu > li > a > span { font-weight:normal; }
if i set font-weight to normal. all menu icons disappeare. if i change it to bold or … then everything work fine.
But i have an other question for you. I have a lot of different categories for my eshop and it is annoying to have long WooCommerce categories lists to shop page widget area. How can i enable right scroll bar like yours in your demo “https://preview.themeforest.net/item/woodmart-woocommerce-wordpress-theme/full_screen_preview/20264492” similar to brand, color filters?
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Hello,
Here is a custom CSS code to make this work
.product-grid-item .wd-more-desc-btn {
display: none;
}
.product-grid-item .wd-more-desc {
max-height: none;
}
Kind Regards
And please tell me where I should insert this code? I tried to insert it in functions.php it didn’t work.
And please tell me where I should insert this code? I tried to insert it in functions.php it didn’t work.
Thank you a thousand times!
You need to add it to the Custom CSS area in Theme Settings.
Thank you!
You are welcome.
I’m using this awesome theme with Cartflow (checkout customization plugin)
Unfortunately we’re having a lot of problems, cartflow widgets don’t show up in Element Woodmart is enabled
When I disable the theme widgets appear normally. I would like to know if I can get some help from you to update this.
Wait.
Hello,
We didn’t test our theme with this plugin before and don’t declare its compatibility. But you can create a topic on our support forum and our specialists will do their best to help you. Please, point to this comment in your request.
Kind Regards
Hello, I have two questions:
1. Do you know why the instagram api does not show updated likes and comments?
2. Is it convenient to enable LAZY LOADING in the theme options, in performance?
Thanks.
Hello,
1. It might be caused by the cache both in the Instagram element itself and by some of the plugins installed.
2. Yes, it would be better for performance.
Kind Regards
Ok, and is it possible to purge the cache of the instagram plugin?
Instagram cache gets cleaned every few hours. But it might be affected by other cache plugins installed. You can clear it manually using Transients Manager plugin.
Question canceled.
Hello,
Pre-sale questions:
1) Can I create a custom header layout? I mean to create a custom header from scratch and not selecting available premade headers.
2) I used to work with a theme where I can create “Blocks” of content which I can insert (use/reuse) in any page, post, widgets, etc. Then, when I edit a block I get all instances (in pages/posts/widget) updated Can I do this with your theme?
3) Using Elementor: Can I animate element on page scroll?
4) Email Template Builder (New Order, Processing, Completed, etc)
5) Product Layout Builder. Can I create a product layout to use in a UNIQUE product?
6) Can leave just Elemento as the unique page builder? I mean to fully uninstall other builder to increase performance.
Thanks.
Hello,
Thank you for being interested in our theme.
1. Of course, you can use our visual drag & drop header builder and create any kind of header layout. Watch our video tutorials https://www.youtube.com/watch?v=j5IGeSKGCx0&ab_channel=XtemosStudio
2. Yes, our theme provides HTML Blocks post type and you can reuse them anywhere on your website.
3. Yes, you can use scroll animation with Elementor as on this demo https://woodmart.xtemos.com/parallax-scrolling/
4. Our theme doesn’t have its own email template builder.
5. There are a lot of customization options for the product page layout. You can find most of them on our demo under the “Shop” menu item.
6. Of course, you don’t need to install any other builders and create a fully functional website with Elementor.
Kind Regards
Thanks, Is there a Test Drive/Sandbox site where I can try the admin area?
Sorry, but we don’t have a sandbox for our theme, unfortunately.
Ok, no problem. Your theme looks great.
What is your refund policy? Let’s say I bought your theme and it does not fits my need. Will you make a refund to me?
Thanks.
Yes, we can return your money back within our 14-days money guarantee period.
Hello! can this theme be used with Elementor or just with WPBakery? Can you leave me an email address for more questions?
Thank you!
Hello,
Sure, our theme is fully compatible with Elementor and can be used without WPBakery page builder. You can ask your questions here or send us a message using the contact form on our profile page.
Kind Regards
